📍 Job Overview

Job Title: Cloud Operations Engineer (Paid Internship)
Company: Devoteam
Location: Vilnius, Lithuania
Job Type: Full-time, Internship
Category: DevOps, Infrastructure
Date Posted: July 11, 2025
Experience Level: Entry-level (0-2 years)
Remote Status: On-site

🚀 Role Summary

Operate and manage cloud platforms, assisting both internal and external customers
Implement automated ITSM processes and focus on improving and providing significant additional value
Collaborate with Cloud Automation and Platform Engineering teams to ensure minimal operational disruptions
Be involved in release planning and Cloud Center of Excellence (CCoE) planning to provide feedback and prepare for operational requirements

📝 Enhancement Note: This role requires a strong focus on client service and excellent communication skills. Familiarity with cloud computing technologies and system administration will be beneficial but not required, as the company offers training and certifications.

💻 Primary Responsibilities

Cloud Platform Management: Operate and maintain cloud platforms, ensuring high availability and minimal downtime
Monitoring and Incident Management: Monitor systems for errors, failures, and capacity issues, and detect, solve, and escalate incidents as needed
Patch Management: Perform patching tasks to keep systems up-to-date and secure
Documentation and Process Improvement: Establish and update documentation and procedures, continuously improving ITSM processes
Collaboration and Feedback: Work closely with other teams, provide feedback, and participate in release planning and CCoE activities

📝 Enhancement Note: This role involves a mix of technical tasks and client-facing responsibilities. Strong problem-solving skills and a customer-focused mindset are essential for success in this position.

🎓 Skills & Qualifications

Education: A relevant bachelor's degree in Computer Science, IT, or a related field

Experience: 0-2 years of experience in IT or a related field

Required Skills:

Excellent communication skills, both verbal and written, with fluent English
Open and collaborative, with a strong focus on client and/or customer service experience
Strong problem-solving and troubleshooting skills
ITIL knowledge or willingness to learn

Preferred Skills:

Understanding of cloud computing technologies and familiarity with at least one cloud provider (Azure, AWS, GCP)
Foundation in system administration (Windows and/or Linux), including performing backups, upgrades, and patching
Understanding of IT infrastructure topology, including public and private cloud, networking, virtualization, identity, security, and storage

📝 Enhancement Note: While specific technical skills are preferred, the company is looking for candidates who are eager to learn and grow in their role. They offer training and certifications to support the development of new skills.

📊 Web Portfolio & Project Requirements

Cloud Platform Projects: Include projects demonstrating your experience with cloud platforms, such as infrastructure as code (IaC) projects, Azure Pipelines, or direct configuration in the portal
Incident Management Case Studies: Prepare case studies showcasing your incident management skills, including detection, resolution, and escalation processes
Documentation Examples: Provide examples of documentation you've created or updated, highlighting your ability to establish and maintain clear, concise, and accurate technical documentation

💵 Compensation & Benefits

Salary Range: The salary for this role is 1,038 EUR gross per month. This is a paid internship, and the salary is competitive for an entry-level position in the IT industry in Lithuania.

Benefits:

Becoming a part of a specialized team with opportunities for growth and development
A challenging and exciting career with an international perspective and opportunities
High level of trust and competency to make your own decisions
A warm and talented culture with a focus on business and work-life balance
Access to an international network of specialists within the organization to build your rep and skills
Support for further training, certification, and specialization

Working Hours: The standard working hours are 40 hours per week, with flexibility for project deadlines and maintenance windows.

📝 Enhancement Note: While the salary is provided, it is essential to research regional salary standards and cost of living to ensure this compensation is competitive and suitable for your needs.

🎯 Team & Company Context

🏢 Company Culture

Industry: Devoteam is a global IT consulting firm specializing in digital transformation, with a strong focus on cloud computing and cybersecurity. They operate in various industries, including finance, healthcare, retail, and public sector.

Company Size: With over 10,000 talented colleagues across Europe, Devoteam offers a large and diverse team environment with ample opportunities for growth and collaboration.

Founded: Devoteam was founded in 1990 and has since grown into a leading IT consulting firm, providing services to clients across Europe, the Middle East, and Africa.

Team Structure:

The Cloud Operations team works closely with Cloud Automation and Platform Engineering teams to ensure minimal operational disruptions and provide significant additional value
The team supports both internal and external customers, focusing on improving and maintaining cloud platforms
The team is responsible for proactive configuration changes, incident management, and ITSM process improvement

Development Methodology:

Devoteam follows Agile methodologies, with a focus on continuous improvement and collaboration
The company emphasizes automation, infrastructure as code, and automated deployment processes
Devoteam encourages a culture of learning and innovation, supporting employees in obtaining relevant certifications and developing new skills

Company Website: Devoteam Lithuania

📝 Enhancement Note: Devoteam's company culture emphasizes collaboration, innovation, and continuous learning. This internship provides an excellent opportunity to gain experience in a dynamic and supportive environment.

📈 Career & Growth Analysis

Web Technology Career Level: This role is an entry-level position in cloud operations, focusing on managing cloud platforms, incident management, and process improvement. It provides an excellent foundation for a career in DevOps, IT infrastructure, or cloud engineering.

Reporting Structure: As an intern, you will report directly to the Cloud Operations team lead and work closely with other team members to ensure minimal operational disruptions and provide significant additional value.

Technical Impact: In this role, you will have a direct impact on the performance, availability, and security of cloud platforms. Your work will contribute to the overall success of Devoteam's clients and internal projects.

Growth Opportunities:

Technical Skill Development: Devoteam offers training and certifications to support the development of new skills in cloud computing, system administration, and IT infrastructure
Career Progression: With experience and demonstrated success, you may have the opportunity to progress to more senior roles within the Cloud Operations team or explore other areas of interest within Devoteam
International Opportunities: As a global company, Devoteam offers opportunities for international assignments and collaboration with colleagues across Europe, the Middle East, and Africa

📝 Enhancement Note: This internship provides an excellent opportunity for career growth and development. With a strong focus on learning and innovation, Devoteam supports employees in building their skills and advancing their careers.

🌐 Work Environment

Office Type: Devoteam Lithuania operates in a cozy working environment with offices in Vilnius and Kaunas. The offices are designed to foster collaboration, creativity, and productivity.

Office Location(s): The main office is located in Vilnius, with a secondary office in Kaunas. Both locations offer easy access to public transportation and nearby amenities.

Workspace Context:

Collaboration: The offices feature open-plan workspaces that encourage collaboration and teamwork
Technology: Devoteam provides state-of-the-art technology, including multiple monitors, testing devices, and development tools to support your work
Work-Life Balance: Devoteam values work-life balance and offers flexible working arrangements to support employees' personal and professional needs

Work Schedule: The standard working hours are 40 hours per week, with flexibility for project deadlines and maintenance windows. Devoteam encourages a healthy work-life balance and supports employees in managing their time effectively.

📝 Enhancement Note: Devoteam's work environment is designed to support collaboration, creativity, and productivity. The company offers a flexible and supportive work environment that caters to the needs of its employees.

📄 Application & Technical Interview Process

Interview Process:

Online Application Review: The hiring team will review your application, focusing on your communication skills, client service experience, and relevant technical skills
Phone/Video Screen: If your application is successful, you will be invited to a phone or video screen to discuss your experience, skills, and career goals
Technical Assessment: You may be asked to complete a technical assessment, focusing on your problem-solving skills, incident management, and cloud computing knowledge
On-site Interview: If your technical assessment is successful, you will be invited to an on-site interview to meet the team, discuss your fit for the role, and learn more about Devoteam's culture and values

Portfolio Review Tips:

Cloud Platform Projects: Highlight your experience with cloud platforms, including infrastructure as code (IaC) projects, Azure Pipelines, or direct configuration in the portal
Incident Management Case Studies: Prepare case studies showcasing your incident management skills, including detection, resolution, and escalation processes
Documentation Examples: Provide examples of documentation you've created or updated, highlighting your ability to establish and maintain clear, concise, and accurate technical documentation

Technical Challenge Preparation:

Cloud Computing: Brush up on your knowledge of cloud computing technologies, focusing on the specific cloud provider(s) you have experience with (Azure, AWS, GCP)
System Administration: Review your system administration skills, including performing backups, upgrades, and patching on Windows and/or Linux systems
IT Infrastructure Topology: Familiarize yourself with IT infrastructure topology, including public and private cloud, networking, virtualization, identity, security, and storage

ATS Keywords: [See the comprehensive list of web development and server administration-relevant keywords for resume optimization, organized by category: programming languages, web frameworks, server technologies, databases, tools, methodologies, soft skills, industry terms]

📝 Enhancement Note: Devoteam's interview process is designed to assess your technical skills, problem-solving abilities, and cultural fit. By preparing thoroughly and showcasing your relevant experience and skills, you can increase your chances of success in the interview process.

🛠 Technology Stack & Web Infrastructure

Cloud Platforms:

Azure: Familiarity with Azure is preferred, as Devoteam Lithuania focuses on Microsoft cloud technologies
AWS: While not required, experience with AWS or other cloud providers may be beneficial
GCP: Experience with Google Cloud Platform is not required but may be relevant for some projects

System Administration:

Windows: Familiarity with Windows Server administration is preferred, including performing backups, upgrades, and patching
Linux: Experience with Linux system administration may be beneficial but is not required

IT Infrastructure Topology:

Public and Private Cloud: Understanding of public and private cloud infrastructure, including hybrid and multi-cloud environments
Networking: Familiarity with network protocols, topologies, and troubleshooting techniques
Virtualization: Experience with virtualization technologies, such as VMware, Hyper-V, or KVM
Identity and Access Management (IAM): Understanding of IAM principles, including role-based access control (RBAC) and single sign-on (SSO)
Security: Familiarity with security best practices, including encryption, firewalls, and intrusion detection systems
Storage: Understanding of storage technologies, such as SAN, NAS, and cloud-based storage solutions

📝 Enhancement Note: While specific technical skills are preferred, the company is looking for candidates who are eager to learn and grow in their role. They offer training and certifications to support the development of new skills.

👥 Team Culture & Values

Web Development Values:

Client Focus: Devoteam places a strong emphasis on client service and customer satisfaction
Collaboration: The company encourages a culture of collaboration, both within and across teams
Innovation: Devoteam values innovation and continuous learning, supporting employees in obtaining relevant certifications and developing new skills
Expertise: The company seeks to build a team of experts in their respective fields, providing high-quality services to clients

Collaboration Style:

Cross-Functional Integration: Devoteam encourages collaboration between different teams, including development, design, marketing, and business teams
Code Review Culture: The company emphasizes code review and peer programming practices to ensure high-quality work and knowledge sharing
Knowledge Sharing: Devoteam fosters a culture of knowledge sharing, technical mentoring, and continuous learning

📝 Enhancement Note: Devoteam's culture emphasizes collaboration, innovation, and continuous learning. This internship provides an excellent opportunity to gain experience in a dynamic and supportive environment.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Cloud Platform Management: Managing cloud platforms at scale, ensuring high availability and minimal downtime
Incident Management: Detecting, solving, and escalating incidents in a timely and effective manner
Process Improvement: Continuously improving ITSM processes to enhance efficiency and effectiveness
Collaboration: Working closely with other teams, providing feedback, and participating in release planning and CCoE activities

Learning & Development Opportunities:

Technical Skill Development: Devoteam offers training and certifications to support the development of new skills in cloud computing, system administration, and IT infrastructure
Career Progression: With experience and demonstrated success, you may have the opportunity to progress to more senior roles within the Cloud Operations team or explore other areas of interest within Devoteam
International Opportunities: As a global company, Devoteam offers opportunities for international assignments and collaboration with colleagues across Europe, the Middle East, and Africa

📝 Enhancement Note: This internship provides an excellent opportunity for career growth and development. With a strong focus on learning and innovation, Devoteam supports employees in building their skills and advancing their careers.

💡 Interview Preparation

Technical Questions:

Cloud Computing: Be prepared to discuss your experience with cloud computing technologies, focusing on the specific cloud provider(s) you have experience with (Azure, AWS, GCP)
System Administration: Brush up on your system administration skills, including performing backups, upgrades, and patching on Windows and/or Linux systems
IT Infrastructure Topology: Familiarize yourself with IT infrastructure topology, including public and private cloud, networking, virtualization, identity, security, and storage
Incident Management: Prepare for questions about your incident management experience, including detection, resolution, and escalation processes
Process Improvement: Be ready to discuss your experience with process improvement, including identifying inefficiencies and implementing changes to enhance efficiency and effectiveness

Company & Culture Questions:

Client Focus: Prepare to discuss your experience with client service and customer satisfaction, highlighting your ability to understand and meet client needs
Collaboration: Be ready to discuss your experience working with other teams, including development, design, marketing, and business teams
Innovation: Familiarize yourself with Devoteam's culture of innovation and continuous learning, and prepare to discuss your approach to staying up-to-date with the latest technologies and best practices

Portfolio Presentation Strategy:

Cloud Platform Projects: Highlight your experience with cloud platforms, including infrastructure as code (IaC) projects, Azure Pipelines, or direct configuration in the portal
Incident Management Case Studies: Prepare case studies showcasing your incident management skills, including detection, resolution, and escalation processes
Documentation Examples: Provide examples of documentation you've created or updated, highlighting your ability to establish and maintain clear, concise, and accurate technical documentation

📝 Enhancement Note: Devoteam's interview process is designed to assess your technical skills, problem-solving abilities, and cultural fit. By preparing thoroughly and showcasing your relevant experience and skills, you can increase your chances of success in the interview process.

📌 Application Steps

To apply for this Cloud Operations Engineer (Paid Internship) position with Devoteam Lithuania:

Submit Your Application: Visit the Devoteam Lithuania careers page and follow the instructions to submit your application
Tailor Your Portfolio: Customize your portfolio to highlight your experience with cloud platforms, incident management, and process improvement, showcasing your ability to provide significant additional value in a cloud operations role
Optimize Your Resume: Ensure your resume emphasizes your relevant technical skills, client service experience, and problem-solving abilities, using relevant keywords to improve your visibility in applicant tracking systems (ATS)
Prepare for Technical Assessment: Brush up on your knowledge of cloud computing technologies, system administration, and IT infrastructure, focusing on the specific cloud provider(s) you have experience with (Azure, AWS, GCP)
Research Devoteam: Learn more about Devoteam's culture, values, and approach to client service, and prepare thoughtful questions to ask during your interview

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Cloud Operations Engineer (Paid Internship)