📍 Job Overview

Job Title: Cloud Operations Engineer - CANADA (9872)
Company: Extreme Networks
Location: Toronto, Ontario, Canada
Job Type: Hybrid (FlexFirst approach)
Category: DevOps Engineer
Date Posted: 2025-06-24
Experience Level: Mid-Senior level (5-10 years)
Remote Status: Hybrid (preferred on-site in Thornhill, but open to remote hire in Canada)

🚀 Role Summary

Cloud Infrastructure Management: Maintain and manage ExtremeCloud service infrastructure across AWS, GCP, and Azure.
Cloud Operations: Participate in continuous cloud service operations, troubleshoot issues, and drive root cause analysis.
Deployment Automation: Design, develop, and implement deployment automation solutions for Kubernetes-based microservices.
Cloud Security & Compliance: Participate in cloud security and compliance implementation to ensure secure and reliable services.

📝 Enhancement Note: This role requires a strong background in cloud operations and deployment automation, with a focus on public cloud environments and container-based architectures. The ideal candidate will have experience working with multiple cloud platforms and be comfortable working in a distributed team across different time zones.

💻 Primary Responsibilities

Cloud Infrastructure Management:
- Manage and maintain ExtremeCloud service infrastructure in AWS, GCP, and Azure.
- Participate in release deployment, system maintenance, and cloud expansion.
- Analyze service performance, identify bottlenecks, and provide actionable improvement plans.
Cloud Operations:
- Troubleshoot and follow up on production infrastructure and application-related issues.
- Communicate with Dev/QA teams and external carriers to resolve and prevent issues.
- Improve service availability and scalability through tuning, automation, tools, and process.
Deployment Automation:
- Design and implement deployment automation platforms for Kubernetes-based microservices.
- Improve service monitoring coverage, accuracy, and efficiency.
Cloud Security & Compliance:
- Participate in cloud security and compliance implementation to ensure secure and reliable services.

📝 Enhancement Note: The primary responsibilities of this role revolve around managing and maintaining cloud infrastructure, participating in cloud operations, and driving deployment automation. The ideal candidate will have a strong background in cloud operations and be comfortable working in a dynamic, distributed team environment.

🎓 Skills & Qualifications

Education: A BS level technical degree is required, preferably in Computer Science or Engineering.

Experience: 5+ years of experience in a CloudOps/DevOps role, with hands-on experience in public cloud environments (AWS, GCP, Azure) and container-based architectures (Docker, Kubernetes).

Required Skills:

Strong working knowledge of Linux, security, and networking fundamentals.
Proficiency in deployment automation development (Argo Workflows, Terraform, Helm).
Experience in diagnosing and resolving complex application problems.
Working knowledge of monitoring tools (Nagios, Kibana, Prometheus).
Experience with cloud security and compliance implementation is a plus.

Preferred Skills:

Familiarity with Elasticsearch, PostgreSQL, Redis, Ignite, Kafka, and RabbitMQ.
Experience working with distributed teams across multiple time zones.

📝 Enhancement Note: The required and preferred skills for this role focus on cloud operations, deployment automation, and cloud security. The ideal candidate will have a strong background in cloud operations and be comfortable working with multiple cloud platforms and container-based architectures.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience in managing and maintaining cloud infrastructure across multiple platforms.
Showcase deployment automation projects and explain your approach to designing and implementing deployment automation platforms.
Highlight any experience with cloud security and compliance implementation.

Technical Documentation:

Provide documentation for your cloud infrastructure management, deployment automation, and cloud security projects.
Include any relevant case studies or success stories demonstrating your ability to troubleshoot and resolve complex issues in production environments.

📝 Enhancement Note: The portfolio and technical documentation for this role should focus on cloud infrastructure management, deployment automation, and cloud security. The ideal candidate will provide clear and concise documentation that demonstrates their ability to manage and maintain cloud infrastructure, drive deployment automation, and ensure secure and reliable services.

💵 Compensation & Benefits

Salary Range: $120,000 - $160,000 USD (based on experience and location)

Benefits:

Comprehensive health, dental, and vision plans.
401(k) matching and employee stock purchase plan.
Generous time off policies, including vacation, sick leave, and holidays.
Employee referral bonuses and tuition reimbursement.
Opportunities for professional development and career growth.

Working Hours: 40 hours per week, with flexible hours and the option to work remotely.

📝 Enhancement Note: The salary range for this role is based on industry standards for mid-senior level DevOps engineers with experience in cloud operations and deployment automation. The benefits package is competitive and includes comprehensive health benefits, retirement plans, and opportunities for professional development and career growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Extreme Networks operates in the networking industry, providing end-to-end, cloud-driven networking solutions to over 50,000 customers globally.

Company Size: Extreme Networks is a mid-sized company with a strong focus on growth and innovation.

Founded: 1996

Team Structure:

The Cloud Operations team is responsible for managing and maintaining cloud infrastructure, participating in cloud operations, and driving deployment automation.
The team works closely with development, QA, and external carrier teams to resolve and prevent issues.
The team is distributed across multiple time zones, with a preference for on-site work in Thornhill, Ontario.

Development Methodology:

Extreme Networks uses Agile methodologies for software development and cloud operations.
The team follows a continuous integration and continuous deployment (CI/CD) pipeline for automated testing and deployment.
The team uses collaboration tools such as Jira and Confluence to manage projects and track progress.

Company Website: Extreme Networks

📝 Enhancement Note: Extreme Networks is a mid-sized company operating in the networking industry, with a focus on growth and innovation. The Cloud Operations team is responsible for managing and maintaining cloud infrastructure, participating in cloud operations, and driving deployment automation. The team works closely with development, QA, and external carrier teams to ensure secure and reliable services.

📈 Career & Growth Analysis

Cloud Operations Engineer Career Level: This role is at the mid-senior level, requiring a strong background in cloud operations and deployment automation. The ideal candidate will have 5-10 years of experience in a CloudOps/DevOps role and be comfortable working with multiple cloud platforms and container-based architectures.

Reporting Structure: This role reports directly to the Senior Manager of Cloud Operations.

Technical Impact: The Cloud Operations Engineer will have a significant impact on the availability, scalability, and security of ExtremeCloud services. They will work closely with development, QA, and external carrier teams to ensure secure and reliable services.

Growth Opportunities:

Technical Growth: The ideal candidate will have the opportunity to learn and gain experience with multiple cloud platforms, container-based architectures, and deployment automation tools.
Leadership Growth: As the team grows, there may be opportunities for the ideal candidate to take on a leadership role within the Cloud Operations team.
Career Progression: With experience and demonstrated success, the ideal candidate may have the opportunity to move into a senior or management role within the organization.

📝 Enhancement Note: The Cloud Operations Engineer role at Extreme Networks is at the mid-senior level, requiring a strong background in cloud operations and deployment automation. The ideal candidate will have the opportunity to learn and gain experience with multiple cloud platforms, container-based architectures, and deployment automation tools. With experience and demonstrated success, the ideal candidate may have the opportunity to move into a senior or management role within the organization.

🌐 Work Environment

Office Type: Extreme Networks has a hybrid work environment, with a preference for on-site work in Thornhill, Ontario, but open to remote hire in Canada.

Office Location(s): Thornhill, Ontario, Canada

Workspace Context:

The Cloud Operations team works closely with development, QA, and external carrier teams to ensure secure and reliable services.
The team uses collaboration tools such as Jira and Confluence to manage projects and track progress.
The team is distributed across multiple time zones, with a preference for on-site work in Thornhill, Ontario.

Work Schedule: The work schedule is 40 hours per week, with flexible hours and the option to work remotely.

📝 Enhancement Note: The work environment at Extreme Networks is hybrid, with a preference for on-site work in Thornhill, Ontario, but open to remote hire in Canada. The Cloud Operations team works closely with development, QA, and external carrier teams to ensure secure and reliable services. The team uses collaboration tools such as Jira and Confluence to manage projects and track progress.

📄 Application & Technical Interview Process

Interview Process:

Resume Screening: The hiring manager will review resumes and select candidates for the next round of interviews.
Phone/Screen Interview: A brief phone or video call to discuss the role, the company, and the candidate's qualifications.
Technical Deep Dive: A detailed technical interview focused on cloud operations, deployment automation, and cloud security. The candidate will be asked to describe their experience with cloud infrastructure management, deployment automation, and cloud security, as well as their approach to troubleshooting and resolving complex issues in production environments.
Final Interview: A final interview with the hiring manager to discuss the candidate's fit for the role and the company.

Portfolio Review Tips:

Highlight your experience with cloud infrastructure management, deployment automation, and cloud security.
Include any relevant case studies or success stories demonstrating your ability to manage and maintain cloud infrastructure, drive deployment automation, and ensure secure and reliable services.
Be prepared to discuss your approach to cloud security and compliance implementation.

Technical Challenge Preparation:

Brush up on your knowledge of cloud infrastructure management, deployment automation, and cloud security.
Familiarize yourself with the Extreme Networks product suite and be prepared to discuss how your experience aligns with the company's goals and objectives.
Prepare for questions about your experience working with distributed teams and your ability to manage and maintain cloud infrastructure in a dynamic, fast-paced environment.

📝 Enhancement Note: The interview process for the Cloud Operations Engineer role at Extreme Networks is designed to assess the candidate's technical skills and cultural fit. The ideal candidate will have a strong background in cloud operations, deployment automation, and cloud security, as well as experience working with distributed teams in a dynamic, fast-paced environment.

🛠 Technology Stack & Web Infrastructure

Cloud Platforms:

AWS
GCP
Azure

Containerization & Orchestration:

Docker
Kubernetes

Deployment Automation:

Argo Workflows
Terraform
Helm

Monitoring Tools:

Nagios
Kibana
Prometheus

Databases:

Elasticsearch
PostgreSQL
Redis
Ignite
Kafka
RabbitMQ

📝 Enhancement Note: The technology stack for the Cloud Operations Engineer role at Extreme Networks includes multiple cloud platforms, containerization and orchestration tools, deployment automation tools, and monitoring tools. The ideal candidate will have experience working with these tools and be comfortable managing and maintaining cloud infrastructure in a dynamic, fast-paced environment.

👥 Team Culture & Values

Cloud Operations Values:

Reliability: Ensure the availability, scalability, and security of ExtremeCloud services.
Innovation: Drive deployment automation and cloud security to improve service quality and efficiency.
Collaboration: Work closely with development, QA, and external carrier teams to ensure secure and reliable services.
Continuous Learning: Stay up-to-date with the latest cloud technologies and best practices.

Collaboration Style:

The Cloud Operations team works closely with development, QA, and external carrier teams to ensure secure and reliable services.
The team uses collaboration tools such as Jira and Confluence to manage projects and track progress.
The team is distributed across multiple time zones, with a preference for on-site work in Thornhill, Ontario.

📝 Enhancement Note: The Cloud Operations team at Extreme Networks values reliability, innovation, collaboration, and continuous learning. The ideal candidate will have experience working with distributed teams and be comfortable managing and maintaining cloud infrastructure in a dynamic, fast-paced environment.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Cloud Infrastructure Management: Manage and maintain cloud infrastructure across multiple platforms, ensuring high availability, scalability, and security.
Deployment Automation: Design, develop, and implement deployment automation platforms for Kubernetes-based microservices.
Cloud Security & Compliance: Participate in cloud security and compliance implementation to ensure secure and reliable services.

Learning & Development Opportunities:

Technical Skills Development: The ideal candidate will have the opportunity to learn and gain experience with multiple cloud platforms, container-based architectures, and deployment automation tools.
Leadership Development: As the team grows, there may be opportunities for the ideal candidate to take on a leadership role within the Cloud Operations team.
Career Progression: With experience and demonstrated success, the ideal candidate may have the opportunity to move into a senior or management role within the organization.

📝 Enhancement Note: The technical challenges for the Cloud Operations Engineer role at Extreme Networks include cloud infrastructure management, deployment automation, and cloud security. The ideal candidate will have the opportunity to learn and gain experience with multiple cloud platforms, container-based architectures, and deployment automation tools. With experience and demonstrated success, the ideal candidate may have the opportunity to move into a senior or management role within the organization.

💡 Interview Preparation

Technical Questions:

Cloud Infrastructure Management: Describe your experience managing and maintaining cloud infrastructure across multiple platforms. How do you ensure high availability, scalability, and security?
Deployment Automation: How do you approach designing and implementing deployment automation platforms for Kubernetes-based microservices? What tools have you used in the past?
Cloud Security & Compliance: How do you ensure the security and compliance of cloud services? What tools and best practices do you use to protect sensitive data and meet regulatory requirements?

Company & Culture Questions:

Company Culture: How do you see yourself fitting into the Extreme Networks team culture? What values do you think are most important for success in this role?
Team Collaboration: How do you work effectively with distributed teams across multiple time zones? What tools and communication strategies do you use to ensure clear and efficient communication?
Problem-Solving: Describe a challenging cloud infrastructure or deployment automation issue you've faced in the past. How did you approach it, and what was the outcome?

Portfolio Presentation Strategy:

Cloud Infrastructure Management: Highlight your experience managing and maintaining cloud infrastructure across multiple platforms. Include any relevant case studies or success stories demonstrating your ability to ensure high availability, scalability, and security.
Deployment Automation: Showcase your experience designing and implementing deployment automation platforms for Kubernetes-based microservices. Include any relevant case studies or success stories demonstrating your ability to drive efficiency and improve service quality.
Cloud Security & Compliance: Highlight your experience ensuring the security and compliance of cloud services. Include any relevant case studies or success stories demonstrating your ability to protect sensitive data and meet regulatory requirements.

📝 Enhancement Note: The interview preparation for the Cloud Operations Engineer role at Extreme Networks focuses on cloud infrastructure management, deployment automation, and cloud security. The ideal candidate will have experience managing and maintaining cloud infrastructure, driving deployment automation, and ensuring secure and reliable services. The ideal candidate will also be comfortable working with distributed teams and be able to clearly and effectively communicate their technical expertise.

📌 Application Steps

To apply for the Cloud Operations Engineer role at Extreme Networks:

Submit your resume and portfolio through the application link.
Prepare for the phone or video screen interview by reviewing the job description and researching the company.
Brush up on your technical skills and be prepared to discuss your experience with cloud infrastructure management, deployment automation, and cloud security.
Prepare for the technical deep dive and final interview by reviewing the company's product suite and being ready to discuss your fit for the role and the company.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions about cloud operations, deployment automation, and cloud security. All details should be verified directly with the hiring organization before making application decisions.

Cloud Operations Engineer - CANADA (9872)