📍 Job Overview

Job Title: Senior Cloud Infrastructure Engineer
Company: Averis
Location: Kuala Lumpur, Malaysia
Job Type: Full-Time
Category: DevOps Engineer
Date Posted: June 19, 2025

🚀 Role Summary

Lead the design and maintenance of a robust, highly automated cloud infrastructure to support data science, AI development, and software development environments.
Collaborate with cross-functional teams to enable software developers to develop quickly while maintaining strong governance and cybersecurity practices.
Focus on cost optimization, infrastructure-as-code, and cloud-native cybersecurity principles.

📝 Enhancement Note: This role requires a strategic mindset to balance agility, cost-efficiency, and security in cloud infrastructure management.

💻 Primary Responsibilities

Technical Hands-On Ability:
- Work closely with the Head of Cloud Platform and other seniors to design and set up the cloud infrastructure.
- Collaborate with other teams to enable professional growth and learning.
Cloud Infrastructure Development:
- Build and maintain cloud monitoring and automation solutions to improve daily operations.
- Develop a self-service model that empowers software developers to develop in an agile manner with the right governance guardrails.
- Implement observability, monitoring, and alerts to enable real-time monitoring of cloud environments.

📝 Enhancement Note: This role involves a mix of strategic planning, hands-on technical work, and cross-functional collaboration to ensure efficient and secure cloud infrastructure.

🎓 Skills & Qualifications

Education: A Bachelor's or Master's degree in Computer Science or a related field.

Experience: At least 6 years of experience in the software industry, with a proven track record of building and scaling cloud infrastructure for production use cases.

Required Skills:

Deep experience with Amazon Web Services (AWS) and ideally Azure.
Proficiency in infrastructure-as-code technologies such as Terraform.
Excellent problem-solving and analytical skills.
Strong communication and interpersonal skills.

Preferred Skills:

Experience with cloud-native tools and best practices.
Familiarity with data science and AI development environments.
Knowledge of agile development methodologies.

📝 Enhancement Note: While not explicitly stated, familiarity with data science and AI development environments would be beneficial for this role, given the focus on supporting these environments.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate your experience in building and maintaining cloud infrastructure for production use cases.
Showcase your proficiency in AWS, Azure, and infrastructure-as-code technologies.
Highlight your problem-solving skills through case studies or examples of overcoming complex infrastructure challenges.

Technical Documentation:

Provide detailed documentation of your cloud infrastructure projects, including architecture decisions, configuration management, and deployment processes.
Include any relevant metrics or performance optimizations implemented in your projects.

📝 Enhancement Note: Given the focus on infrastructure-as-code, candidates should emphasize their ability to document and version control their cloud infrastructure configurations.

💵 Compensation & Benefits

Salary Range: The average salary for a Senior Cloud Infrastructure Engineer in Kuala Lumpur, Malaysia, is approximately RM 15,000 - RM 25,000 per month, according to Glassdoor and Payscale. This range takes into account the required experience level and the responsibilities of the role.

Benefits:

Medical, dental, and optical benefits.
Cross-functional training and job rotations.
Overseas postings and short-term secondments.
Learning and development programmes.
Reward and recognition awards.
Recreational activities and employee engagement activities.
Competitive leave benefits and supported examination leave.

Working Hours: Full-time position with standard working hours, typically Monday to Friday, 9:00 AM to 6:00 PM. Flexible working hours may be available for maintenance and deployment windows.

📝 Enhancement Note: While the salary range is an estimate based on market research, the benefits listed are specific to Averis and highlight the company's commitment to employee growth and well-being.

🎯 Team & Company Context

🏢 Company Culture

Industry: Averis operates in the business process outsourcing (BPO) industry, focusing on providing global business solutions to support its customers in creating value for the community, country, climate, customer, and company.

Company Size: Averis is a medium-sized company, with approximately 1,000 employees, providing a collaborative and dynamic work environment for web technology professionals.

Founded: Averis was founded in 2005, with a history of growth and expansion in the BPO industry.

Team Structure:

The cloud platform team consists of cloud infrastructure engineers, cloud architects, and cloud security specialists.
The team works closely with data science, software development, and other cross-functional teams to support their cloud infrastructure needs.

Development Methodology:

Averis follows agile development methodologies, with a focus on continuous integration, continuous deployment, and infrastructure-as-code practices.
The company emphasizes collaboration, knowledge sharing, and continuous learning in its development processes.

Company Website: Averis Website

📝 Enhancement Note: Averis' focus on global business solutions and its commitment to sustainability provide a unique context for web technology professionals seeking to make a significant impact in the BPO industry.

📈 Career & Growth Analysis

Web Technology Career Level: This role is at the senior level, with a focus on strategic planning, technical leadership, and cross-functional collaboration. The ideal candidate will have a strong background in cloud infrastructure management and be capable of driving cloud-native initiatives within the organization.

Reporting Structure: The Senior Cloud Infrastructure Engineer reports directly to the Head of Cloud Platform and works closely with other senior team members and cross-functional teams.

Technical Impact: This role has a significant technical impact on the organization, as it is responsible for designing and maintaining the cloud infrastructure that supports data science, AI development, and software development environments. The ideal candidate will be able to optimize cloud infrastructure for cost, performance, and security, enabling other teams to develop and deploy their applications efficiently.

Growth Opportunities:

Technical Growth: Expand your expertise in cloud-native technologies, data science, and AI development environments.
Leadership Growth: Develop your leadership skills by mentoring junior team members and driving cloud-native initiatives within the organization.
Career Progression: Progress to a principal or architect role, focusing on cloud strategy, architecture, and innovation.

📝 Enhancement Note: Given Averis' focus on growth and development, this role presents significant opportunities for technical and career growth within the organization.

🌐 Work Environment

Office Type: Averis' office is a modern, collaborative workspace designed to foster innovation and teamwork. The company encourages open communication and knowledge sharing among its employees.

Office Location(s): Averis' headquarters is located in Kuala Lumpur, Malaysia, with additional offices in other countries. The specific office location for this role is not mentioned in the job listing.

Workspace Context:

Collaborative Workspace: The office features open-plan workspaces, encouraging collaboration and communication among team members.
State-of-the-Art Technology: Averis provides its employees with access to the latest tools and technologies, ensuring they have the resources they need to perform their jobs effectively.
Cross-Functional Collaboration: The company encourages collaboration between different teams, such as data science, software development, and cloud infrastructure, to drive innovation and improve overall performance.

Work Schedule: Full-time position with standard working hours, typically Monday to Friday, 9:00 AM to 6:00 PM. Flexible working hours may be available for maintenance and deployment windows.

📝 Enhancement Note: Averis' modern, collaborative work environment provides an ideal setting for web technology professionals seeking to grow both technically and professionally.

📄 Application & Technical Interview Process

Interview Process:

Technical Phone Screen: A brief phone call to assess your technical skills and cultural fit.
On-Site Technical Interview: A deeper dive into your technical skills, focusing on cloud infrastructure design, AWS and Azure experience, and infrastructure-as-code proficiency.
Behavioral Interview: An assessment of your problem-solving skills, communication, and collaboration abilities.
Final Interview: A meeting with the Head of Cloud Platform to discuss your career aspirations and fit within the team.

Portfolio Review Tips:

Highlight your experience in building and maintaining cloud infrastructure for production use cases.
Showcase your proficiency in AWS, Azure, and infrastructure-as-code technologies through specific projects or case studies.
Emphasize your problem-solving skills and ability to optimize cloud infrastructure for cost, performance, and security.

Technical Challenge Preparation:

Brush up on your AWS and Azure knowledge, focusing on core services and best practices.
Familiarize yourself with infrastructure-as-code technologies, such as Terraform, and their application in cloud infrastructure management.
Prepare for behavioral questions that assess your problem-solving skills, communication, and collaboration abilities.

ATS Keywords: [See the comprehensive list of ATS keywords at the end of this document]

📝 Enhancement Note: Averis' interview process is designed to assess both your technical skills and cultural fit, ensuring that you are well-prepared for each stage of the process.

🛠 Technology Stack & Web Infrastructure

Cloud Platforms:

Amazon Web Services (AWS)
Microsoft Azure

Infrastructure-as-Code Tools:

Terraform

Monitoring and Alerting Tools:

AWS CloudWatch
Azure Monitor
Prometheus and Grafana (for on-premises or hybrid cloud environments)

Containerization and Orchestration Tools:

Docker
Kubernetes

Version Control Systems:

CI/CD Pipelines:

Jenkins
AWS CodePipeline
Azure DevOps

📝 Enhancement Note: Averis' technology stack is focused on cloud-native technologies, with a strong emphasis on infrastructure-as-code and continuous integration/continuous deployment practices.

👥 Team Culture & Values

Web Development Values:

Innovation: Averis values innovation and encourages its employees to think creatively and challenge the status quo.
Collaboration: The company fosters a culture of collaboration, with a strong emphasis on teamwork and knowledge sharing.
Customer Focus: Averis is committed to delivering exceptional customer value and exceeding client expectations.
Integrity: The company values honesty, transparency, and ethical behavior in all its interactions.

Collaboration Style:

Cross-Functional Collaboration: Averis encourages collaboration between different teams, such as data science, software development, and cloud infrastructure, to drive innovation and improve overall performance.
Agile Methodologies: The company follows agile development methodologies, with a focus on continuous integration, continuous deployment, and infrastructure-as-code practices.
Knowledge Sharing: Averis fosters a culture of knowledge sharing, with regular training, workshops, and team-building activities.

📝 Enhancement Note: Averis' culture of innovation, collaboration, and customer focus provides an ideal environment for web technology professionals seeking to make a significant impact in the BPO industry.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Cloud Cost Optimization: Develop and implement strategies to optimize cloud infrastructure costs without compromising performance or security.
Infrastructure-as-Code Adoption: Drive the adoption of infrastructure-as-code practices across the organization, ensuring consistent and efficient cloud infrastructure management.
Cloud Security: Implement and maintain robust security measures to protect cloud infrastructure and data from potential threats.
Hybrid and Multi-Cloud Environments: Manage and integrate cloud infrastructure across hybrid and multi-cloud environments, ensuring seamless user experience and optimal resource utilization.

Learning & Development Opportunities:

Cloud-Native Technologies: Expand your expertise in cloud-native technologies, such as Kubernetes, Docker, and serverless architectures.
Data Science and AI: Develop your understanding of data science and AI development environments, enabling you to better support these teams and drive innovation in cloud infrastructure management.
Leadership Development: Enhance your leadership skills through mentoring, coaching, and participation in company-wide initiatives.

📝 Enhancement Note: Averis offers numerous technical challenges and growth opportunities for web technology professionals seeking to expand their skills and make a significant impact in the BPO industry.

💡 Interview Preparation

Technical Questions:

Cloud Infrastructure Design: Describe your experience in designing and implementing cloud infrastructure for production use cases. How do you ensure high availability, scalability, and fault tolerance in your designs?
AWS and Azure: Compare and contrast AWS and Azure. Discuss the strengths and weaknesses of each platform and when you would choose one over the other.
Infrastructure-as-Code: Explain your experience with infrastructure-as-code technologies, such as Terraform. How have you used these tools to improve cloud infrastructure management and automation?

Company & Culture Questions:

Averis' Mission: How does this role contribute to Averis' mission of improving lives by developing resources sustainably?
Cloud-Native Initiatives: Describe your experience driving cloud-native initiatives within an organization. How do you ensure that these initiatives are aligned with business objectives and deliver value to the company?
Cross-Functional Collaboration: How have you worked with cross-functional teams in the past? What strategies have you used to ensure effective collaboration and communication between teams?

Portfolio Presentation Strategy:

Cloud Infrastructure Projects: Highlight your experience in building and maintaining cloud infrastructure for production use cases. Discuss the challenges you faced and how you overcame them.
Problem-Solving Skills: Demonstrate your problem-solving skills through case studies or examples of overcoming complex infrastructure challenges.
Cloud Security: Showcase your understanding of cloud security best practices and how you have implemented them in your projects.

📝 Enhancement Note: Averis' interview process is designed to assess both your technical skills and cultural fit, ensuring that you are well-prepared for each stage of the process.

📌 Application Steps

To apply for this Senior Cloud Infrastructure Engineer position at Averis:

Submit Your Application: Visit the Averis careers page and follow the instructions to submit your resume and application.
Customize Your Portfolio: Highlight your experience in building and maintaining cloud infrastructure for production use cases, emphasizing your proficiency in AWS, Azure, and infrastructure-as-code technologies.
Optimize Your Resume: Tailor your resume to the specific requirements of this role, emphasizing your relevant skills and experience in cloud infrastructure management.
Prepare for Technical Challenges: Brush up on your AWS and Azure knowledge, focusing on core services and best practices. Familiarize yourself with infrastructure-as-code technologies, such as Terraform, and their application in cloud infrastructure management.
Research Averis: Learn about Averis' mission, values, and culture. Understand how this role contributes to the company's overall goals and how your skills and experience align with its needs.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web technology industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

ATS Keywords:

Programming Languages:

AWS SDKs (Python, Java, .NET, etc.)
Azure SDKs (Python, .NET, Java, etc.)
Terraform (HCL, Go)

Web Frameworks:

Not applicable for this role

Server Technologies:

Amazon Web Services (AWS)
Microsoft Azure

Databases:

AWS Database Services (RDS, DynamoDB, etc.)
Azure Database Services (Azure SQL Database, Cosmos DB, etc.)

Tools:

Terraform
AWS CloudFormation
Azure Resource Manager (ARM)
Jenkins
AWS CodePipeline
Azure DevOps

Methodologies:

Infrastructure-as-Code (IaC)
Agile Development
DevOps
Site Reliability Engineering (SRE)

Soft Skills:

Problem-Solving
Analytical Skills
Communication
Interpersonal Skills
Collaboration
Leadership
Mentoring

Industry Terms:

Cloud Infrastructure
Cloud-Native
Hybrid Cloud
Multi-Cloud
Infrastructure-as-Code (IaC)
Continuous Integration (CI)
Continuous Deployment (CD)
Site Reliability Engineering (SRE)
Data Science
AI Development
Serverless Architecture
Containerization
Orchestration
Version Control
Agile Development
DevOps
Business Process Outsourcing (BPO)
Global Business Solutions (GBS)

Cloud Infrastructure Engineer