📍 Job Overview

• Job Title: Cloud Engineer
• Company: ShiftCare
• Location: Philippines
• Job Type: Full-Time (Remote)
• Category: DevOps Engineer, Infrastructure Professional
• Date Posted: 2025-06-19
• Experience Level: Mid-Level (2-5 years)

🚀 Role Summary

• 📝 Enhancement Note: This role involves a high degree of autonomy and responsibility, focusing on cloud infrastructure, security, and reliability. It requires a broad skill set and a passion for continuous learning and improvement.

• ShiftCare is seeking a Cloud Engineer to join their Infrastructure team, playing a pivotal role in the next evolution of their technology stack and DevOps processes.

• The ideal candidate will have experience in AWS and shipping scalable, reliable, and maintainable systems at large scale.

• This role offers the opportunity to work with a diverse range of cloud infrastructure aspects, from security services to networking, compute, CI/CD, and deployments.

💻 Primary Responsibilities

• 📝 Enhancement Note: The primary responsibilities of this role are highly technical and require a strong understanding of cloud infrastructure, security, and reliability principles.

• Support and enable development teams to deliver reliable, secure, and scalable solutions.

• Contribute to the development of secure, reliable, and scalable cloud infrastructure solutions and processes, reducing the complexity and burden of using the cloud for development teams.

• Collaborate with cross-functional teams to translate business requirements into scalable and maintainable cloud solutions, driving architectural decisions that align with the company's long-term goals and vision.

• Implement robust monitoring and observability solutions to improve system visibility, detect anomalies, and troubleshoot issues proactively (using New Relic and cloudwatch).

• Work with Infrastructure-as-Code (specifically, in Terraform) to manage and provision cloud resources.

• Troubleshoot and resolve complex technical issues related to ShiftCare's SaaS platform, ensuring minimal downtime and maximum reliability.

• Identify and implement improvements to ShiftCare's products and processes to support their growth.

🎓 Skills & Qualifications

Education:

• 📝 Enhancement Note: A relevant degree or equivalent experience in Computer Science, IT, or a related field is expected for this role.

• Relevant degree or equivalent experience in Computer Science, IT, or a related field.

Experience:

• 📝 Enhancement Note: Proven experience in AWS and building scalable systems is crucial for this role. Experience with ShiftCare's tech stack is a plus.

• 2-5 years of experience in AWS and building scalable systems, ideally with a stack including Cloudflare, Docker, and Terraform.

Required Skills:

• Cloud Infrastructure (AWS, Azure, or Google Cloud)
• Security (IAM, network security, encryption)
• Reliability (high availability, fault tolerance, disaster recovery)
• Terraform (Infrastructure-as-Code)
• AWS Services (EC2, RDS, Lambda, SQS, ECS, etc.)
• CI/CD (GitHub Actions, Jenkins, or similar)
• Monitoring and Observability (New Relic, cloudwatch, Prometheus, etc.)
• Networking and Compute (VPC, subnets, routing, load balancing, etc.)
• Docker and Containerization (ECS Fargate)
• Problem-solving and troubleshooting skills
• Collaboration and communication skills

Preferred Skills:

• 📝 Enhancement Note: While not required, experience with ShiftCare's tech stack or similar would be beneficial for this role.

• Experience with ShiftCare's tech stack (Cloudflare, Docker, ECS Fargate, Lambdas, SQS)

• Familiarity with Agile methodologies and DevOps principles

• Knowledge of SQL and NoSQL databases

• Experience with CI/CD pipelines and infrastructure automation

• Familiarity with serverless architectures and microservices

📊 Web Portfolio & Project Requirements

• 📝 Enhancement Note: A strong portfolio demonstrating experience with AWS, Terraform, and other relevant technologies is essential for this role.

• Portfolio Essentials:

  • A portfolio showcasing your experience with AWS, Terraform, and other relevant technologies.
  • Case studies or projects demonstrating your ability to build scalable, reliable, and secure cloud infrastructure.
  • Examples of your problem-solving and troubleshooting skills in a cloud environment.

• Technical Documentation:

  • Well-commented and well-documented code, demonstrating your attention to detail and commitment to best practices.
  • Documentation of your cloud infrastructure, including diagrams, architecture decisions, and deployment processes.
  • Evidence of your involvement in monitoring, observability, and logging for your cloud infrastructure projects.

💵 Compensation & Benefits

• 📝 Enhancement Note: While the salary range is not provided, research indicates that mid-level cloud engineers in the Philippines earn between PHP 500,000 - PHP 800,000 per year (USD 9,000 - USD 15,000).

• Salary Range: PHP 500,000 - PHP 800,000 per year (USD 9,000 - USD 15,000)

• Benefits:

  • Competitive salary and benefits package.
  • Opportunity to work remotely with a global team.
  • Potential for career growth and professional development.

• Working Hours: Full-time (40 hours per week), with flexible hours and the ability to work remotely.

🎯 Team & Company Context

🏢 Company Culture

• 📝 Enhancement Note: ShiftCare is a growing, remote-first company with a strong focus on innovation, collaboration, and customer success.

• Industry: Software as a Service (SaaS) for disability support providers, in-home aged carers, and allied health professionals.

• Company Size: Medium (51-200 employees)

• Founded: 2015

• Team Structure:

  • The Infrastructure team works closely with the Development, Product, and Design teams to deliver reliable, secure, and scalable solutions.
  • The team is remote-first, with team members located in Australia and the United States.

• Development Methodology:

  • ShiftCare uses Agile methodologies, with a focus on continuous improvement and collaboration.
  • The team uses GitHub for version control, GitHub Actions for CI/CD, and Terraform for infrastructure automation.

• Company Website: ShiftCare

📈 Career & Growth Analysis

• 📝 Enhancement Note: This role offers significant opportunities for growth and development, both in terms of technical skills and leadership potential.

• Web Technology Career Level: Mid-Level Cloud Engineer, with the opportunity to grow into a Senior or Staff-level role.

• Reporting Structure: The Cloud Engineer will report directly to the Head of Engineering or a similar role.

• Technical Impact: This role has a significant impact on ShiftCare's platform, infrastructure, and overall reliability and security.

• Growth Opportunities:

  • Technical Growth: The opportunity to learn and develop new skills in cloud infrastructure, security, and reliability.
  • Leadership Growth: The potential to take on more responsibility, mentor other team members, and drive architectural decisions.
  • Career Progression: The opportunity to grow into a Senior or Staff-level role, or to specialize in a specific area of cloud infrastructure.

🌐 Work Environment

• 📝 Enhancement Note: ShiftCare is a remote-first company, offering a flexible and collaborative work environment.

• Office Type: Remote-first, with no physical office location.

• Office Location(s): Philippines, Australia, and the United States.

• Workspace Context:

  • A remote work environment with the ability to work from home or a co-working space.
  • Collaboration tools such as Slack, Google Workspace, and Zoom for communication and project management.
  • Access to the necessary hardware and software for the role, including a laptop, monitor, and relevant software licenses.

• Work Schedule: Flexible hours, with the ability to work asynchronously with team members in different time zones.

📄 Application & Technical Interview Process

• 📝 Enhancement Note: The application and interview process for this role is likely to be technical and challenging, with a focus on problem-solving, architecture, and cloud infrastructure skills.

• Interview Process:

  1. Online Application: Submit your resume, portfolio, and any relevant documentation through the ShiftCare job portal.
  2. Phone Screen: A brief phone or video call to discuss your background, experience, and motivation for the role.
  3. Technical Challenge: A take-home or live coding challenge focused on cloud infrastructure, AWS, and Terraform.
  4. Architecture Discussion: A discussion of your approach to cloud architecture, security, and reliability.
  5. Final Interview: A final interview with the hiring manager or a panel of ShiftCare team members to discuss your fit for the role and the company culture.

• Portfolio Review Tips:

  • Highlight your experience with AWS, Terraform, and other relevant technologies.
  • Include case studies or projects that demonstrate your ability to build scalable, reliable, and secure cloud infrastructure.
  • Showcase your problem-solving and troubleshooting skills in a cloud environment.

• Technical Challenge Preparation:

  • Brush up on your AWS, Terraform, and cloud infrastructure knowledge.
  • Practice problem-solving and architecture exercises related to cloud infrastructure.
  • Familiarize yourself with ShiftCare's tech stack and the challenges they face as a growing SaaS company.

• ATS Keywords:

  • Cloud Infrastructure: AWS, Azure, Google Cloud, Terraform, Infrastructure-as-Code, CloudFormation, Azure Resource Manager, Google Cloud Deployment Manager
  • Security: IAM, network security, encryption, security groups, access control, identity and access management, secret management, key management
  • Reliability: high availability, fault tolerance, disaster recovery, backup and restore, monitoring, observability, logging, alerting
  • AWS Services: EC2, RDS, Lambda, SQS, ECS, ECR, S3, CloudFront, Route 53, VPC, IAM, Cognito, API Gateway, AppSync, DynamoDB, Redshift, Athena, QuickSight
  • CI/CD: GitHub Actions, Jenkins, CircleCI, Travis CI, GitLab CI/CD, Bamboo, TeamCity, Azure Pipelines, GitHub Enterprise, GitLab
  • Monitoring and Observability: New Relic, cloudwatch, Prometheus, Grafana, Datadog, AppDynamics, Dynatrace, ELK Stack, Splunk, Zabbix, Nagios
  • Networking and Compute: VPC, subnets, routing, load balancing, auto-scaling, spot instances, reserved instances, on-demand instances, RDS, ElastiCache, Redshift, Neptune, DocumentDB, DynamoDB, Aurora, RDS Proxy
  • Docker and Containerization: ECS, Fargate, EKS, AKS, GKE, Kubernetes, Docker Compose, Docker Swarm, Nomad, Mesos, Marathon, K3s, containerd, CRI-O, containerd-shim
  • Problem-solving and troubleshooting skills: debugging, root cause analysis, incident response, post-mortem, blameless post-mortem, chaos engineering, chaos monkey, chaos kubernetes, chaos toolkit
  • Collaboration and communication skills: Agile, Scrum, Kanban, Git, GitHub, GitLab, Bitbucket, Jira, Confluence, Slack, Microsoft Teams, Google Workspace, Zoom, Skype, Hangouts, Webex, GoToMeeting

📌 Application Steps

To apply for this Cloud Engineer position:

1. Submit your application through the ShiftCare job portal.
2. Tailor your resume and portfolio to highlight your experience with AWS, Terraform, and other relevant technologies.
3. Prepare for the technical challenge by brushing up on your cloud infrastructure knowledge and practicing problem-solving and architecture exercises.
4. Research ShiftCare's tech stack and the challenges they face as a growing SaaS company.
5. Prepare for the final interview by considering your fit for the role and the company culture.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and cloud engineering industry-standard assumptions. All details should be verified directly with ShiftCare before making application decisions.