Cloud and Data Centre - Delivery Centre Lead - Hungary_902

Job Overview

• Job Title: Cloud and Data Centre - Delivery Centre Lead – Hungary
• Company: Allianz Insurance
• Location: Budapest, Central Hungary, Hungary
• Job Type: Hybrid
• Category: Cloud and Data Centre Management
• Date Posted: 2025-08-01

🚀 Role Summary

• Key Responsibilities:

  • Lead local delivery centre, drive global initiatives, and align with global strategy
  • Manage service delivery, talent management, and financial oversight
  • Collaborate with stakeholders, facilitate communication, and deliver value to customers
  • Develop strong customer relationships, understand IT landscapes, and ensure service alignment
  • Manage budgets, pricing, and billing, and optimize service portfolio
  • Sponsor upskilling initiatives, track job market changes, and build retention strategies
  • Participate in line management initiatives and support branch targets

• Key Technologies:

  • Hybrid Cloud, Data Centre, Service Delivery, Talent Management, Financial Management, Stakeholder Communication, Customer Relationship Management

💻 Primary Responsibilities

• Leadership and Strategy:

  • Provide local leadership and clarity to delivery centre colleagues
  • Drive assigned global initiatives as an integral member of the CDC leadership team
  • Ensure alignment of CDC Global strategy and goals with local performance targets

• HC CE Service Management:

  • Support relevant Tribe Leads for 'Hybrid Cloud CE Service Delivery' to achieve high NPS
  • Collaborate with Tribe Leads to transform/evolve/integrate HC CE services to Global Shared Services
  • Oversee capacity, availability, and serviceability of CDC HC CE Services
  • Facilitate communication channels between HC CE customers and in-house delivery teams
  • Act as a link between Hungary Branch / Regional org and CDC stakeholders

• Customer Relationship Management:

  • Develop strong relationships with CE OE IT management and support regular OE service management calls
  • Understand customer IT landscapes and ensure Hybrid Cloud services align with overall customer needs
  • Facilitate communication channels between customers and in-house delivery teams
  • Listen to annual NPS feedback and build steps to improve it

• People Management:

  • Sponsor upskilling/cross skilling initiatives for CDC Hungary
  • Track job market changes and build retention strategies
  • Evaluate/create/execute steps to continuously improve AES
  • Participate in Branch level line management initiatives and support Branch Manager to meet Branch targets

• Financial Management:

  • Support relevant Tribe Leads to create and manage annual cost and revenue budgets for Hybrid Cloud CE Service
  • Maintain a price catalog for Hybrid Cloud CE Service and track billing for PPM-based booking of CDC Hungary resources
  • Support relevant Tribe Leads to supervise software/hardware maintenance contracts and negotiate with central procurement
  • Develop business cases to support service portfolio development decisions

🎓 Skills & Qualifications

Education: Relevant degree(s) in Business, IT, or a related field with a focus on leadership, management, and finance.

Experience: Proven leadership experience in a similar role within the cloud and data center services industry, with a track record of driving operational efficiency, managing teams, and delivering customer value.

Required Skills:

• Proven leadership and people management skills
• Strong financial management and budgeting skills
• Experience in cloud and data center services, service delivery, and customer relationship management
• Ability to collaborate effectively with stakeholders and manage cross-functional teams
• Strong communication and presentation skills, with the ability to influence and negotiate
• Basic knowledge of AI technologies, principles, and their practical use

Preferred Skills:

• MBA degree or relevant advanced business qualification
• Experience in a hybrid work environment and managing remote teams
• Familiarity with Agile methodologies, CI/CD pipelines, and DevOps practices
• Knowledge of data center infrastructure, cloud architecture, and hybrid cloud environments

📊 Portfolio & Project Requirements

Portfolio Essentials:

• Demonstrate leadership and management skills through previous projects, with a focus on driving operational efficiency, managing teams, and delivering customer value
• Showcase experience in cloud and data center services, service delivery, and customer relationship management
• Highlight successful financial management and budgeting initiatives

Technical Documentation:

• Provide detailed documentation of technical processes, including version control, deployment strategies, and server configuration
• Include performance metrics, optimization techniques, and testing methodologies
• Demonstrate understanding of AI technologies, principles, and their practical use in cloud and data center services

💰 Compensation & Benefits

• Salary Range: Competitive salary range based on experience level, location, and industry standards for cloud and data center services leadership roles in Hungary. Research methodology includes regional cost of living adjustments and industry benchmarks.
• Benefits:
  • Company Bonus Scheme
  • Pension
  • Employee Shares Program
  • Multiple Employee Discounts
  • Hybrid work model with up to 25 days per year working from abroad
  • Comprehensive learning and development opportunities, including digital learning programs and international career mobility
  • Flexible working, health, and wellbeing offers, including healthcare and parental leave benefits

🌐 Work Environment

• Office Type: Hybrid, with a balance between in-person collaboration and remote work
• Office Location(s): Budapest, Central Hungary, Hungary
• Work Schedule: Full-time, with flexible working hours and maintenance window considerations

📌 Application & Technical Interview Process

• Interview Process:

  • Technical preparation recommendations, including coding/configuration assessment focus, system design, and architecture decision-making
  • Company-specific technical challenge format and expectations
  • Communication and stakeholder management assessment, with a focus on data center and cloud engineering collaboration

• Portfolio Review Tips:

  • Specific tactical advice for portfolio curation and live demo presentation, with a focus on leadership and management skills
  • Project case study structure, with user experience and technical implementation focus
  • Code quality demonstration and responsive design standards for cloud and data center services

• ATS Keywords: Comprehensive list of web development and server administration-relevant keywords for resume optimization, organized by category: leadership, management, cloud services, data center services, service delivery, customer relationship management, financial management, AI technologies, and soft skills.

🛠 Technology Stack & Web Infrastructure

Frontend Technologies: Not applicable for this role.

Backend & Server Technologies:

• Cloud and data center services, including Hybrid Cloud, Data Centre, Service Delivery, Talent Management, Financial Management, and Customer Relationship Management

Development & DevOps Tools:

• Version control, deployment automation, and server configuration management tools relevant to cloud and data center services

👥 Team Culture & Values

Web Development Values:

• Strong leadership and people management skills
• Proven experience in cloud and data center services, service delivery, and customer relationship management
• Strong financial management and budgeting skills
• Ability to collaborate effectively with stakeholders and manage cross-functional teams
• Strong communication and presentation skills, with the ability to influence and negotiate
• Basic knowledge of AI technologies, principles, and their practical use

Collaboration Style:

• Collaborative work environment, with a focus on cross-functional integration between developers, designers, and stakeholders
• Code review culture and peer programming practices
• Knowledge sharing, technical mentoring, and continuous learning opportunities

⚡ Challenges & Growth Opportunities

Technical Challenges:

• Driving operational efficiency and managing teams in a dynamic cloud and data center services environment
• Navigating complex customer IT landscapes and ensuring service alignment with overall customer needs
• Developing and implementing effective financial management strategies and budgeting processes

Learning & Development Opportunities:

• Upskilling and cross-skilling initiatives for cloud and data center services, service delivery, and customer relationship management
• Conference attendance, certification, and community involvement opportunities
• Technical mentoring, leadership development, and architecture decision-making opportunities

💡 Interview Preparation

Technical Questions:

• Technical preparation recommendations, including coding/configuration assessment focus, system design, and architecture decision-making
• Company-specific technical challenge format and expectations
• Communication and stakeholder management assessment, with a focus on data center and cloud engineering collaboration

Company & Culture Questions:

• Technical preparation recommendations for understanding company-specific cloud and data center services culture
• Portfolio presentation strategies, with a focus on leadership and management skills
• Company-specific interview process and assessment criteria

Portfolio Presentation Strategy:

• Live website demonstration and technical walkthrough methods for leadership and management skills
• Code explanation techniques and architecture decision reasoning for cloud and data center services
• User experience showcase and responsive design demonstration methods for cloud and data center services

📝 Enhancement Note:

This enhanced job description provides a comprehensive overview of the Cloud and Data Centre - Delivery Centre Lead – Hungary role at Allianz Insurance, highlighting key responsibilities, required skills, and growth opportunities. The description emphasizes leadership, management, and financial oversight aspects, with a focus on driving operational efficiency, managing teams, and delivering customer value in a hybrid cloud and data center services environment. The role requires proven leadership experience, strong financial management skills, and a track record of driving operational excellence.