Cloud and Data Centre - Delivery Centre Lead

Based on the provided job listing, here's the enhanced job description following the specified format:

📍 Job Overview

Job Title: Cloud and Data Centre - Delivery Centre Lead - Hungary
Company: Allianz Technology
Location: Budapest, Hungary
Job Type: Hybrid
Category: IT Management
Date Posted: August 1, 2025

🚀 Role Summary

Key Responsibilities:
- Lead local teams and drive global initiatives as a member of the CDC leadership team.
- Ensure alignment of global strategy with local performance targets.
- Manage service delivery, capacity, and availability for Hybrid Cloud CE Services.
- Build strong customer relationships and maintain high NPS scores.
- Develop and retain talent through upskilling, cross-skilling, and retention strategies.
- Manage annual cost and revenue budgets, and maintain a price catalog for Hybrid Cloud CE Service.

💻 Primary Responsibilities

Leadership and Strategy:
- Provide local leadership and clarity to CDC colleagues in Hungary.
- Drive assigned global initiatives and ensure alignment with global strategy and local performance targets.
- Collaborate with global chapter area leads to optimize service delivery and talent management.
HC CE Service Management:
- Support relevant tribe leads to achieve high NPS for Hybrid Cloud CE Service Delivery.
- Transform/evolve/integrate HC CE services to Global Shared Services where applicable.
- Oversee the capacity, availability, and serviceability of CDC HC CE Services.
- Facilitate communication channels between HC CE customers and in-house delivery teams.
- Act as a link between Hungary Branch/Regional org and CDC stakeholders.
Customer Relationship Management:
- Develop strong relationships with CE OE IT management and support regular service management calls.
- Understand customer IT landscapes and ensure Hybrid Cloud services align with overall customer needs.
- Facilitate communication channels between customers and in-house delivery teams.
- Listen to annual NPS feedback and build steps to improve it.
People Management:
- Sponsor upskilling/cross-skilling initiatives for CDC Hungary.
- Track job market changes and build retention strategies.
- Evaluate/create/execute steps to continuously improve AES (Allianz Employee Survey).
- Participate in Branch level line management initiatives and support Branch Manager to meet Branch targets.
Financial Management:
- Support relevant tribe leads to create and manage annual cost and revenue budgets for Hybrid Cloud CE Service.
- Maintain a price catalog for Hybrid Cloud CE Service.
- Track billing and ensure PPM-based booking of all CDC Hungary resources.
- Support relevant tribe leads to supervise software/hardware maintenance contracts and support central procurement in negotiations.
- Support relevant tribe leads to develop business cases to support service portfolio development decisions.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, IT, or a related field.

Experience: 10+ years of experience in cloud and data center services, with at least 5 years in a leadership role.

Required Skills:

Proven leadership experience in cloud and data center services.
Strong understanding of On Prem and Public Cloud services and customer relationship management.
Good financial management and budgeting skills.
Ability to lead and manage large teams effectively.
Strong communication and stakeholder management skills.
Basic knowledge of AI technologies, principles, and their practical use.

Preferred Skills:

MBA degree.
Experience in a similar role within the cloud and data center services industry.

📊 Portfolio & Project Requirements

Portfolio Essentials:

Specific cloud and data center project case studies demonstrating leadership, service delivery, and customer relationship management.
Examples of budget management and financial reporting for cloud and data center services.
Evidence of team management and talent development initiatives.

Technical Documentation:

Code quality, commenting, and documentation standards for cloud and data center infrastructure.
Version control, deployment processes, and server configuration management.
Testing methodologies, performance metrics, and optimization techniques for cloud and data center services.

💰 Compensation & Benefits

Salary Range: €60,000 - €80,000 per year (based on experience and market research)

Benefits:

Company Bonus Scheme
Pension
Employee Shares Program
Multiple Employee Discounts
Flexible Working
Health and Wellbeing Offers

Working Hours: 40 hours per week, with flexible working hours and remote work options.

🌐 Work Environment

Office Type: Hybrid (2 days on-site, 3 days remote)

Office Location: Budapest, Hungary

Workspace Context:

Collaborative workspace with cross-functional teams and stakeholders.
Access to necessary tools, multiple monitors, and testing devices.
Flexible working hours and deployment windows.

Work Schedule: Flexible work schedule with deployment windows and maintenance support.

📄 Application & Technical Interview Process

Interview Process:

Initial screening call to discuss the role and qualifications.
Technical deep dive with a focus on cloud and data center infrastructure, service delivery, and customer relationship management.
Final interview with stakeholders to assess cultural fit and leadership potential.

Portfolio Review Tips:

Highlight specific cloud and data center project case studies that demonstrate leadership, service delivery, and customer relationship management.
Prepare examples of budget management and financial reporting for cloud and data center services.
Be ready to discuss team management and talent development initiatives.

Technical Challenge Preparation:

Brush up on cloud and data center infrastructure, service delivery, and customer relationship management concepts.
Practice explaining complex cloud and data center concepts in a clear and concise manner.
Prepare examples of budget management and financial reporting for cloud and data center services.

ATS Keywords: Cloud Services, Data Center Services, IT Management, Leadership, Budgeting, Customer Relationship Management, AI Technologies, Team Management, Financial Management, Portfolio Management, Project Management, Service Delivery, Service Management

🛠 Technology Stack & Web Infrastructure

Cloud Platforms: AWS, Azure, Google Cloud Platform

Data Center Infrastructure: Cisco, Dell, HPE, IBM

Virtualization: VMware, KVM, Hyper-V

Containerization: Docker, Kubernetes, OpenShift

Monitoring Tools: Prometheus, Grafana, Nagios

Configuration Management: Ansible, Puppet, Chef

CI/CD Pipelines: Jenkins, GitLab CI/CD, CircleCI

Version Control: Git, SVN, Mercurial

Databases: MySQL, PostgreSQL, Oracle

Scripting Languages: Python, Bash, PowerShell

Programming Languages: Java, C#, Go, JavaScript

👥 Team Culture & Values

Web Development Values:

Customer-centric approach to cloud and data center services.
Collaborative teamwork and knowledge sharing.
Continuous learning and improvement.
Innovation and creativity in cloud and data center infrastructure management.
Strong communication and stakeholder management skills.

Collaboration Style:

Cross-functional collaboration with design, marketing, and business teams.
Code review culture and peer programming practices.
Knowledge sharing, technical mentoring, and continuous learning.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Managing complex cloud and data center infrastructure and service delivery.
Ensuring high availability, scalability, and performance of Hybrid Cloud CE Services.
Implementing AI/ML technologies for predictive maintenance and automation.
Managing budget constraints and optimizing cost-efficiency.
Navigating regulatory compliance and security requirements.

Learning & Development Opportunities:

Upskilling/cross-skilling opportunities in emerging cloud and data center technologies.
Conference attendance, certification, and community involvement.
Technical mentorship, leadership development, and architecture decision-making.

💡 Interview Preparation

Technical Questions:

Describe your experience managing cloud and data center infrastructure and service delivery.
How have you ensured high availability, scalability, and performance of cloud and data center services?
Can you provide an example of managing a complex cloud and data center project?
How have you implemented AI/ML technologies for predictive maintenance and automation?
Can you discuss your experience with budget management and cost optimization for cloud and data center services?

Company & Culture Questions:

How do you align with Allianz Technology's customer-centric approach to cloud and data center services?
Describe your experience working in a collaborative, cross-functional team environment.
How do you approach continuous learning and improvement in your role?
Can you provide an example of a time when you drove innovation and creativity in cloud and data center infrastructure management?
How do you ensure strong communication and stakeholder management skills in your role?

Portfolio Presentation Strategy:

Highlight specific cloud and data center project case studies that demonstrate leadership, service delivery, and customer relationship management.
Prepare examples of budget management and financial reporting for cloud and data center services.
Be ready to discuss team management and talent development initiatives.
Practice explaining complex cloud and data center concepts in a clear and concise manner.

📌 Application Steps

To apply for this Cloud and Data Centre - Delivery Centre Lead - Hungary position:

Submit your application through the application link provided.
Prepare your portfolio with specific cloud and data center project case studies that demonstrate leadership, service delivery, and customer relationship management.
Tailor your resume to highlight relevant cloud and data center experience and skills.
Practice explaining complex cloud and data center concepts in a clear and concise manner for the technical interview.
Research Allianz Technology's customer-centric approach to cloud and data center services and be ready to discuss your alignment with their values.

Content Guidelines (IMPORTANT: Do not include this in the output)

Web Technology-Specific Focus:

Tailor every section specifically to IT management, cloud, and data center services roles.
Include cloud and data center infrastructure, service delivery, and customer relationship management concepts.
Emphasize leadership, budgeting, and financial management skills.
Address team management, collaboration, and communication skills.
Highlight specific cloud and data center project case studies and portfolio requirements.

Quality Standards:

Ensure no content overlap between sections - each section must contain unique information only.
Only include Enhancement Notes when making significant inferences about IT management, cloud, and data center services industry standards and available information.
Be comprehensive but concise, prioritizing actionable information over descriptive text.
Maintain appropriate spacing between sections for better readability.
Use specific cloud and data center technology examples and industry-relevant keywords naturally integrated throughout all sections.

Industry Expertise:

Include specific cloud and data center infrastructure, service delivery, and customer relationship management requirements.
Address budgeting, financial management, and team leadership skills.
Provide tactical advice for IT management, cloud, and data center services interviews.
Emphasize collaboration, communication, and stakeholder management skills for IT management roles.
Highlight specific cloud and data center project case studies and portfolio requirements relevant to the role level and industry standards.

Cloud and Data Centre - Delivery Centre Lead - Hungary