📍 Job Overview

• Job Title: Cloud & Automation Engineer
• Company: Tigo Guatemala
• Location: Guatemala City, Guatemala
• Job Type: Full-Time
• Category: DevOps Engineer
• Date Posted: June 6, 2025
• Experience Level: Mid-Level (2-5 years)
• Remote Status: On-site

🚀 Role Summary

• 📝 Enhancement Note: This role focuses on cloud infrastructure management, automation, and process optimization, requiring a strong background in both technical and soft skills to excel in a dynamic environment.

💻 Primary Responsibilities

• 📝 Enhancement Note: The primary responsibilities revolve around designing, implementing, and maintaining cloud and bare metal infrastructure, ensuring high availability and optimizing operational efficiency through automation.

• Cloud Infrastructure Management:

  • Implement and administer bare metal servers in the data center, optimizing performance.
  • Monitor and maintain bare metal infrastructure to ensure high availability and reliability.
  • Develop and implement automated processes to improve B2B technical operations.

• Process Optimization & Integration:

  • Integrate tools to reduce operational times and enhance efficiency.
  • Coordinate with cross-functional teams to adapt solutions to strategic needs.

🎓 Skills & Qualifications

Education: Bachelor's degree in Systems Engineering, Telecommunications, Electronics, or a related field.

Experience: Minimum of 3 years in infrastructure and/or automation projects.

Required Skills:

• Cloud infrastructure management (AWS, VMWare, etc.)
• Automation and scripting (Python, Java, Node.js, etc.)
• Bare metal management and optimization
• Process automation and optimization
• Team coordination and project management
• Intermediate to advanced English proficiency (spoken and written)

Preferred Skills:

• Experience with cloud-native technologies (Docker, Kubernetes)
• Knowledge of storage and backup infrastructure
• Familiarity with virtualization platforms
• Experience with Linux and Windows server operating systems

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

• Demonstrate experience in cloud infrastructure management and automation through case studies or projects.
• Showcase problem-solving skills and ability to optimize processes through automation.
• Highlight teamwork and collaboration skills through projects involving cross-functional teams.

Technical Documentation:

• Provide detailed documentation of your automation scripts and processes, explaining their purpose and functionality.
• Include any relevant metrics or performance data demonstrating the impact of your automation efforts.

💵 Compensation & Benefits

Salary Range: The salary range for this role in Guatemala City is approximately Q15,000 - Q25,000 per month, based on experience and qualifications. This estimate is derived from regional market research and industry standards for mid-level DevOps roles.

Benefits:

• Competitive salary package
• Health insurance and wellness programs
• Opportunities for professional development and growth

Working Hours: Full-time position with standard working hours, Monday through Friday, 8:00 AM to 5:00 PM. Flexibility may be required for maintenance windows and project deadlines.

🎯 Team & Company Context

🏢 Company Culture

Industry: Telecommunications and technology services.

Company Size: Medium-sized organization with a focus on innovation and growth.

Founded: 1990, with a strong presence in Guatemala and Central America.

Team Structure:

• The Cloud & Automation Engineer will work within the B2B technical operations team, collaborating with cross-functional teams to optimize processes and integrate solutions.
• The team consists of experienced professionals in various technical disciplines, fostering a dynamic and collaborative work environment.

Development Methodology:

• Agile/Scrum methodologies for project management and process optimization.
• Regular code reviews, testing, and quality assurance practices to ensure high-quality deliverables.
• CI/CD pipelines and automated deployment strategies for efficient release management.

Company Website: Tigo Guatemala

📝 Enhancement Note: Tigo Guatemala is a leading telecommunications company with a strong focus on innovation and growth. The company values proactivity, leadership, and a customer-centric approach, fostering a dynamic work environment for its employees.

📈 Career & Growth Analysis

Web Technology Career Level: Mid-level DevOps Engineer, responsible for designing, implementing, and maintaining cloud infrastructure, with a focus on automation and process optimization.

Reporting Structure: The Cloud & Automation Engineer will report directly to the B2B Technical Operations Manager and collaborate with cross-functional teams to integrate solutions and optimize processes.

Technical Impact: This role has a significant impact on the efficiency and reliability of Tigo Guatemala's B2B technical operations, ensuring high availability and optimizing processes through automation.

Growth Opportunities:

• Technical Growth: Expand your skills in cloud infrastructure management, automation, and process optimization, working on cutting-edge projects and technologies.
• Leadership Development: Demonstrate strong leadership and teamwork skills to take on more responsibilities and mentor junior team members.
• Career Progression: Showcase your expertise and achievements to advance your career within the organization, potentially moving into senior or management roles.

🌐 Work Environment

Office Type: Modern, collaborative office space designed to foster innovation and teamwork.

Office Location(s): Guatemala City, Guatemala

Workspace Context:

• Collaborative Workspace: Open-plan offices with dedicated team spaces, encouraging collaboration and communication.
• Technical Infrastructure: Access to cutting-edge tools and technologies for cloud infrastructure management and automation.
• Work-Life Balance: Flexible work arrangements and a focus on employee well-being, with on-site fitness facilities and wellness programs.

Work Schedule: Full-time position with standard working hours, Monday through Friday, 8:00 AM to 5:00 PM. Flexibility may be required for maintenance windows and project deadlines.

📄 Application & Technical Interview Process

Interview Process:

1. Online Assessment: Complete an online assessment focusing on your technical skills and problem-solving abilities.
2. Technical Phone Screen: Participate in a phone or video call to discuss your technical background and answer questions about your experience.
3. On-site Interview: Visit the Tigo Guatemala offices for a face-to-face interview, including a technical deep dive and cultural fit assessment.
4. Final Decision: The hiring team will review your application and interview performance to make a final decision.

Portfolio Review Tips:

• Highlight your experience in cloud infrastructure management and automation through case studies or projects.
• Emphasize your problem-solving skills and ability to optimize processes through automation.
• Showcase your teamwork and collaboration skills through projects involving cross-functional teams.

Technical Challenge Preparation:

• Brush up on your knowledge of cloud infrastructure management, automation, and process optimization.
• Familiarize yourself with Tigo Guatemala's technology stack and industry-specific challenges.
• Prepare for behavioral and situational interview questions, focusing on your problem-solving skills, teamwork, and adaptability.

ATS Keywords: (Organized by category)

• Cloud Platforms: AWS, VMWare, Azure, Google Cloud Platform
• Automation & Scripting: Python, Java, Node.js, Bash, PowerShell
• Bare Metal Management: Linux, Windows Server, Virtualization
• Process Optimization: Automation, Workflow, Efficiency, Optimization
• Teamwork & Collaboration: Agile, Scrum, Project Management, Cross-functional Teams
• Soft Skills: Leadership, Proactivity, Problem-solving, Adaptability, Communication

🛠 Technology Stack & Web Infrastructure

Cloud Platforms:

• AWS (Amazon Web Services)
• VMWare vSphere
• Microsoft Azure (for specific projects)

Automation & Scripting:

• Python (primary scripting language)
• Java
• Node.js
• Bash
• PowerShell

Bare Metal Management:

• Linux (Ubuntu, CentOS, Debian)
• Windows Server
• Virtualization (VMWare, Hyper-V)

Process Optimization & Integration:

• Automation tools (Ansible, Puppet, Chef)
• CI/CD pipelines (Jenkins, GitLab CI/CD)
• Monitoring tools (Prometheus, Grafana, Zabbix)

👥 Team Culture & Values

Web Development Values:

• Innovation: Encourage creativity and continuous learning to drive technological advancements.
• Collaboration: Foster a collaborative work environment, emphasizing teamwork and cross-functional integration.
• Customer-centric: Focus on delivering high-quality solutions that meet the needs of Tigo Guatemala's customers.
• Proactivity: Encourage initiative and proactivity in addressing technical challenges and optimizing processes.

Collaboration Style:

• Agile/Scrum Methodologies: Utilize Agile/Scrum methodologies for project management and process optimization, fostering a collaborative and iterative approach to problem-solving.
• Code Reviews & Quality Assurance: Encourage regular code reviews and quality assurance practices to ensure high-quality deliverables.
• Knowledge Sharing: Promote a culture of knowledge sharing and continuous learning, with regular training and development opportunities.

📝 Enhancement Note: Tigo Guatemala values a collaborative and innovative work environment, fostering a culture of continuous learning and improvement. The company encourages proactivity and initiative, empowering employees to drive technological advancements and optimize processes.

⚡ Challenges & Growth Opportunities

Technical Challenges:

• Cloud Infrastructure Optimization: Design and implement efficient cloud infrastructure solutions, optimizing resource utilization and minimizing costs.
• Automation & Process Optimization: Develop and implement automated processes to improve operational efficiency and reduce manual effort.
• Integration & Collaboration: Collaborate with cross-functional teams to integrate solutions and optimize processes across the organization.

Learning & Development Opportunities:

• Technical Training: Participate in regular training and development opportunities to expand your skills in cloud infrastructure management, automation, and process optimization.
• Certifications: Pursue relevant certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert) to demonstrate your expertise and commitment to professional development.
• Mentorship & Leadership Development: Seek mentorship opportunities to develop your leadership and teamwork skills, potentially taking on more responsibilities and mentoring junior team members.

💡 Interview Preparation

Technical Questions:

• Cloud Infrastructure: Describe your experience with cloud infrastructure management, including your preferred cloud platforms and automation tools.
• Automation & Process Optimization: Walk through a complex automation project you've worked on, explaining your approach, challenges, and outcomes.
• Problem-solving: Present a challenging technical problem you've faced and explain how you approached it, the steps you took to resolve it, and the lessons you learned.

Company & Culture Questions:

• Company Culture: Explain what drew you to Tigo Guatemala and how you see yourself contributing to the company's mission and values.
• Teamwork & Collaboration: Describe your experience working in a collaborative, cross-functional team environment and how you've overcome challenges to deliver successful projects.
• Adaptability: Share an example of a time when you had to adapt to significant changes in your work environment or project scope, and how you handled the situation.

Portfolio Presentation Strategy:

• Cloud Infrastructure Projects: Highlight your experience in cloud infrastructure management and automation through case studies or projects, focusing on the challenges you faced, the solutions you implemented, and the outcomes you achieved.
• Automation & Process Optimization: Demonstrate your ability to optimize processes through automation, emphasizing the impact of your efforts on operational efficiency and cost savings.
• Teamwork & Collaboration: Showcase your teamwork and collaboration skills through projects involving cross-functional teams, emphasizing your ability to integrate solutions and drive successful outcomes.

📌 Application Steps

To apply for this Cloud & Automation Engineer position:

1. Submit your application through the Tigo Guatemala careers portal.
2. Tailor your resume to highlight your experience in cloud infrastructure management, automation, and process optimization.
3. Prepare for the technical interview by brushing up on your knowledge of cloud infrastructure management, automation, and process optimization, as well as Tigo Guatemala's technology stack and industry-specific challenges.
4. Research Tigo Guatemala's company culture, values, and mission to demonstrate your fit and enthusiasm for the role during the interview process.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web technology industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.