📍 Job Overview

• Job Title: Chief Engineer, Data Center Operations
• Company: EdgeConneX
• Location: Santiago, Chile
• Job Type: Hybrid (3 days on-site, 10% travel)
• Category: Data Center Operations, Engineering
• Date Posted: July 31, 2025
• Experience Level: 10+ years
• Remote Status: On-site with travel

🚀 Role Summary

• Lead site management and maintenance for data center facilities in Santiago, Chile
• Collaborate with regional management to maintain power and cooling service level commitments
• Manage on-site mission-critical equipment and ensure operational excellence
• Oversee incident and problem management, and participate in miscellaneous projects

📝 Enhancement Note: This role requires a strong background in data center operations, with a focus on electrical, mechanical, and fire safety systems. The candidate should be comfortable working in a mission-critical environment and have experience managing teams.

💻 Primary Responsibilities

• Site Management & Maintenance:

  • Monitor, maintain, and operate all on-site mission-critical equipment within Standard Operating Procedures (SOP) and Emergency Operating Procedures (EOP) functionality
  • Manage and execute standard Method of Procedures (MOP)
  • Support regional management in implementing and managing the Preventative Maintenance program

• Incident & Problem Management:

  • Identify and resolve incidents and problems, ensuring high priority incidents are addressed within 1 hour
  • Participate in on-call rotation to cover evening and weekend incidents

• Team Management & Vendor Coordination:

  • Effectively manage, supervise, and evaluate contract technical labor team
  • Maintain ongoing communications with tenants and vendors

• Safety & Compliance:

  • Ensure compliance with all safety procedures and protective equipment utilization
  • Maintain compliance with applicable codes, requisitions, government agencies, and EdgeConneX directives related to building operations

🎓 Skills & Qualifications

Education: Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field. Relevant military experience may be considered.

Experience: 10+ years of operations in a mission-critical environment, with a focus on data centers and power systems.

Required Skills:

• Proven experience in operating, managing, and maintaining critical electrical, mechanical, and fire and life safety systems
• Ability to comprehend, analyze, and interpret complex project documents, including AutoCAD, Visio, and PDF documents
• Strong written and verbal communication skills in English and Spanish
• Knowledge of an automated building management system and computerized maintenance management system (CMMS)
• Experience with incident, problem, and change management ticketing systems

Preferred Skills:

• Experience with Emerson-Liebert power and mechanical equipment, Square D switchgear, MTU, Caterpillar, or Cummins generators, and fire and life safety systems
• Expertise in creating, updating, and following MOPs and SOPs to support clients at the highest level of quality
• Experience with leading and managing large sites in incident, problem, and change management ticketing systems

📊 Web Portfolio & Project Requirements (N/A for this role)

💵 Compensation & Benefits

Salary Range: $90,000 - $100,000 USD per year

Benefits:

• Competitive benefits package (details not specified)
• Equal employment opportunity employer with a focus on inclusion and diversity
• Compliance with applicable laws and data privacy policies

🎯 Team & Company Context

Company Culture:

• EdgeConneX is a dynamic, fast-paced data center provider focused on driving innovation and helping customers define and deliver their unique vision for the Edge
• The company offers a global footprint and a unified team committed to providing a premier customer experience and delivering the full spectrum of data center solutions, from core to edge

Team Structure:

• The Chief Engineer will work closely with the Regional Manager of Data Center Operations and other senior leaders to maintain and support power and cooling service level commitments for each designated data center facility
• The role involves managing a contract technical labor team and collaborating with tenants and vendors

Development Methodology:

• EdgeConneX follows standard operating procedures (SOP) and emergency operating procedures (EOP) for mission-critical equipment maintenance and operation
• The company utilizes a computerized maintenance management system (CMMS) and other monitoring systems to ensure accurate and up-to-date information for all critical components

📈 Career & Growth Analysis

Web Technology Career Level: Senior-level role with significant responsibility for site management, maintenance, and incident response in a mission-critical data center environment

Reporting Structure: The Chief Engineer reports directly to the Regional Manager of Data Center Operations and works closely with other senior leaders to maintain service level commitments

Technical Impact: This role has a significant impact on data center operations, ensuring high availability and reliability for customers' critical workloads

Growth Opportunities:

• Opportunities for growth within the data center operations team, potentially leading to regional or global management roles
• Exposure to cutting-edge data center technologies and best practices, driving continuous learning and skill development

🌐 Work Environment

Office Type: Hybrid work arrangement with 3 days on-site at the Santiago, Chile data center and 10% travel throughout LATAM

Office Location(s): Santiago, Chile (primary location), with travel to other LATAM data center facilities as required

Workspace Context:

• The primary workspace is the Santiago, Chile data center facility, with access to mission-critical equipment and relevant tools for maintenance and operation
• The role involves working with a team of contract technical labor and collaborating with regional management, tenants, and vendors

Work Schedule: Full-time, with regular on-call rotation to cover evening and weekend incidents

📝 Enhancement Note: The work environment for this role is primarily on-site, with a focus on maintaining and operating mission-critical equipment in a data center setting. The role requires a strong commitment to safety and compliance with relevant procedures and regulations.

📄 Application & Technical Interview Process

Interview Process:

1. Initial Screening: Phone or video call to discuss the role, experience, and qualifications (30-45 minutes)
2. Technical Deep Dive: In-depth discussion of data center operations, incident management, and problem-solving skills (60-90 minutes)
3. Final Interview: Meeting with senior leadership to assess cultural fit and career aspirations (30-45 minutes)

Portfolio Review Tips: (N/A for this role)

Technical Challenge Preparation:

• Brush up on knowledge of electrical, mechanical, and fire safety systems relevant to data center operations
• Familiarize yourself with incident, problem, and change management ticketing systems
• Prepare examples of successful incident resolution and process improvement initiatives in a mission-critical environment

ATS Keywords:

• Data Center Operations
• Mission-Critical Environment
• Electrical Systems
• Mechanical Systems
• Fire Safety Systems
• Incident Management
• Problem Management
• Change Management
• Preventative Maintenance
• Vendor Management
• Team Management
• Safety Compliance
• Data Center Infrastructure Management (DCIM)
• Computerized Maintenance Management System (CMMS)
• Standard Operating Procedures (SOP)
• Emergency Operating Procedures (EOP)
• Method of Procedures (MOP)
• Power Usage Effectiveness (PUE)
• Data Center Infrastructure Efficiency (DCiE)

📌 Application Steps

To apply for this Chief Engineer, Data Center Operations position:

1. Submit your application through the application link provided
2. Tailor your resume to highlight relevant experience in data center operations, incident management, and team leadership
3. Prepare for technical interviews by brushing up on your knowledge of data center systems and processes
4. Research EdgeConneX and the data center industry to demonstrate your understanding of the role and company culture

⚠️ Important Notice: This enhanced job description includes AI-generated insights and data center operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.