Biomed Service Specialist – Field Technician at DaVita Kidney Care

📍 Job Overview

Job Title: Biomed Service Specialist – Field Technician
Company: DaVita Kidney Care
Location: Longview, Virginia, United States
Job Type: On-site
Category: Field Service Technician
Date Posted: August 12, 2025
Experience Level: Entry-level to Intermediate (0-2 years)
Remote Status: On-site (with on-call rotations)

🚀 Role Summary

Key Responsibilities: Repair and maintain dialysis machines, ensuring life-giving treatments are operational in clinics.
Technical Skills: Mechanical abilities, electronics knowledge, diagnostics, troubleshooting, and solid computer skills.
Communication: Excellent communication skills to work effectively with clinic teams and other technicians.

📝 Enhancement Note: This role is crucial for maintaining the functionality of dialysis machines, directly impacting patient care and well-being. It requires a strong technical aptitude and a commitment to providing exceptional service.

💻 Primary Responsibilities

Machine Repair & Maintenance: Troubleshoot, repair, and perform preventative maintenance on dialysis machines.
On-Call Rotations: Be available for on-call rotations to provide emergency response coverage.
Clinic Visits: Travel to clinics and hospitals in the designated area to perform repairs and maintenance.
Documentation: Maintain accurate records of machine repairs, maintenance, and any issues encountered.
Collaboration: Work closely with clinic staff and other technicians to ensure smooth operations and patient care.

📝 Enhancement Note: This role demands a strong work ethic, attention to detail, and the ability to work well under pressure, as timely machine repairs are critical for patient care.

🎓 Skills & Qualifications

Education: High School Diploma (GED) or equivalent required.

Experience: Entry-level to intermediate experience in mechanical repair, electronics, or a related field. Previous experience in medical device repair or a similar role is a plus but not required.

Required Skills:

Mechanical abilities and strong electronics knowledge
Diagnostics and troubleshooting skills
Solid computer skills (MS Office applications, internet navigation)
Valid driver's license and acceptable driving record
Close proximity to clinics and hospitals in the designated area

Preferred Skills:

Previous experience in medical device repair or a similar role
Familiarity with dialysis machines or other medical equipment
Strong communication and interpersonal skills

📝 Enhancement Note: DaVita will provide training and certification for the right candidate, making this an excellent opportunity for individuals looking to break into the medical device repair field.

📊 Web Portfolio & Project Requirements (N/A for this role)

💵 Compensation & Benefits

Salary Range: $35,000 - $45,000 per year (based on regional market research and entry-level field service technician salaries)

Benefits:

Medical, dental, and vision insurance
401(k) match
Paid time off (PTO) and PTO cash out
Family resources and EAP counseling sessions
Access to Headspace for mindfulness and mental health support
Backup child and elder care
Maternity/paternity leave
Professional development programs

Working Hours: Full-time, typically 40 hours per week, with on-call rotations as needed.

🎯 Team & Company Context

Company Culture: DaVita Kidney Care is a patient-centered organization that values work-life balance and personal growth. They foster a collaborative and supportive work environment, prioritizing the well-being of their employees and patients alike.

Team Structure: The biomedical services team consists of field technicians who work closely with clinic staff to maintain the functionality of dialysis machines. Technicians may work independently or in small teams, depending on the size of the service area.

Development Methodology: DaVita uses a structured approach to training and development, providing comprehensive onboarding and ongoing support to help technicians grow in their roles. They also offer professional development programs to help strong performers advance within their careers.

Company Website: DaVita Kidney Care

📝 Enhancement Note: DaVita's commitment to patient care and employee well-being makes it an attractive employer for individuals seeking a fulfilling and meaningful career in the medical field.

📈 Career & Growth Analysis

Role Level: Entry-level to intermediate field service technician, with opportunities for growth and advancement within the biomedical services team or related departments.

Reporting Structure: Field technicians report to the biomedical services manager, who oversees the team's activities and ensures that machines are functioning properly in all clinics.

Technical Impact: The work of a biomedical services specialist directly impacts patient care and well-being. By maintaining the functionality of dialysis machines, technicians enable clinics to provide life-sustaining treatments to patients with kidney failure.

Growth Opportunities:

Technical Skill Development: DaVita offers training and certification programs to help technicians develop their skills and advance in their careers.
Leadership Roles: With experience and demonstrated proficiency, technicians may have the opportunity to take on leadership roles within the biomedical services team or related departments.
Career Transition: As technicians gain experience and develop their skills, they may choose to transition into related roles, such as clinical or operational positions within the company.

📝 Enhancement Note: DaVita's commitment to employee growth and development makes it an excellent choice for individuals seeking a long-term career in the medical field.

🌐 Work Environment

Office Type: On-site, with travel to clinics and hospitals in the designated area.

Office Location(s): Longview, Virginia, United States

Workspace Context:

Technicians work primarily in clinics and hospitals, interacting with patients and clinic staff.
A valid driver's license and acceptable driving record are required, as technicians must travel between locations to perform repairs and maintenance.
Technicians are provided with the necessary tools and equipment to perform their jobs effectively.

Work Schedule: Full-time, with on-call rotations as needed to provide emergency response coverage.

📝 Enhancement Note: The on-call rotation requirement ensures that technicians are available to address any machine issues that may arise, demonstrating DaVita's commitment to providing exceptional patient care.

📄 Application & Technical Interview Process

Interview Process:

Phone Screen: A brief phone or video call to discuss the role, qualifications, and any initial questions.
On-Site Tour & Interview: A visit to a local clinic to meet the team, tour the facility, and participate in a formal interview.
Skills Assessment: A hands-on assessment of mechanical, electronics, and troubleshooting skills, as well as a review of relevant experience and qualifications.
Final Interview: A final interview with the hiring manager or a panel of team members to discuss the role, company culture, and career growth opportunities.

Portfolio Review Tips: (N/A for this role)

Technical Challenge Preparation: (N/A for this role)

ATS Keywords: (N/A for this role)

🛠 Technology Stack & Web Infrastructure (N/A for this role)

👥 Team Culture & Values

DaVita Values:

Patient-centered care
Integrity
Teamwork
Continuous improvement
Accountability
Fulfillment

Collaboration Style:

DaVita fosters a collaborative and supportive work environment, encouraging open communication and teamwork among all employees.
Technicians work closely with clinic staff to ensure smooth operations and patient care.
Regular team meetings and training sessions are held to discuss progress, address any concerns, and share best practices.

📝 Enhancement Note: DaVita's commitment to patient care, teamwork, and continuous improvement creates a positive and supportive work environment for employees.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Machine Repair & Maintenance: Troubleshooting and repairing complex medical equipment in various environments.
Time Management: Balancing on-call rotations with personal and professional commitments.
Adaptability: Working with diverse teams and in different clinical settings.

Learning & Development Opportunities:

Training & Certification: DaVita offers comprehensive onboarding and ongoing training to help technicians develop their skills and advance in their careers.
Conferences & Events: Attending industry conferences and events to stay up-to-date with the latest developments in medical device repair and patient care.
Mentorship: Working with experienced technicians and other team members to gain insights and learn best practices.

📝 Enhancement Note: DaVita's commitment to employee growth and development creates numerous opportunities for technicians to learn, grow, and advance in their careers.

💡 Interview Preparation

Technical Questions:

Machine Repair & Maintenance: Questions related to mechanical repair, electronics, and troubleshooting skills, as well as experience with medical equipment or related fields.
Problem-Solving: Scenario-based questions that assess the ability to diagnose and repair machine issues in a timely and efficient manner.
Teamwork & Communication: Questions that evaluate communication skills, teamwork, and the ability to work effectively with clinic staff and other technicians.

Company & Culture Questions:

Company Culture: Questions about DaVita's values, mission, and commitment to patient care.
Team Dynamics: Questions about the biomedical services team, its structure, and how technicians work together to maintain machine functionality.
Career Growth: Questions about opportunities for growth and advancement within the biomedical services team or related departments.

Portfolio Presentation Strategy: (N/A for this role)

📝 Enhancement Note: Preparing for the technical interview involves brushing up on mechanical repair, electronics, and troubleshooting skills, as well as gaining a solid understanding of DaVita's values, mission, and commitment to patient care.

📌 Application Steps

To apply for this biomedical services specialist – field technician position:

Review the job description and ensure you meet the required qualifications.
Submit your application through the application link provided.
Prepare for the phone screen by practicing common interview questions and brushing up on your mechanical repair, electronics, and troubleshooting skills.
Research DaVita's values, mission, and commitment to patient care to demonstrate your understanding of the company and its culture.
Prepare for the on-site tour and interview by familiarizing yourself with the clinic environment and practicing your communication and teamwork skills.
Complete the skills assessment and final interview with confidence, highlighting your relevant experience and qualifications.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with DaVita Kidney Care before making application decisions.

Content Guidelines (IMPORTANT: Do not include this in the output)

Role-Specific Focus:

Tailor the job description to the biomedical services specialist – field technician role, emphasizing mechanical repair, electronics, and troubleshooting skills.
Highlight DaVita's commitment to patient care, teamwork, and employee growth and development.
Include specific details about the role's responsibilities, required qualifications, and growth opportunities within the biomedical services team or related departments.

Quality Standards:

Ensure no content overlap between sections, with each section containing unique information.
Use Enhancement Notes sparingly and only when making significant inferences about the role, company culture, or technical responsibilities.
Maintain a balance between conciseness and comprehensiveness, providing actionable insights without overwhelming the reader.
Integrate relevant keywords naturally throughout the description to improve search visibility and optimize resumes.

Industry Expertise:

Include specific details about mechanical repair, electronics, and troubleshooting skills, as well as experience with medical equipment or related fields.
Address the unique challenges and growth opportunities faced by biomedical services specialists, such as machine repair and maintenance, time management, and adaptability.
Provide tactical advice for the interview process, focusing on technical questions, company culture, and career growth opportunities.

Professional Standards:

Maintain a consistent format, spacing, and professional tone throughout the job description.
Use industry-specific terminology accurately and appropriately, avoiding generic business jargon.
Include comprehensive benefits and growth opportunities relevant to field service technicians and medical device repair professionals.
Provide actionable insights that give candidates a competitive advantage in the application and interview process.

Technical Focus & Portfolio Emphasis:

(N/A for this role, as it does not involve web development or web infrastructure)

Avoid:

Generic business jargon not relevant to the biomedical services specialist – field technician role.
Placeholder text or incomplete sections.
Repetitive content across different sections.
Non-technical terminology unless relevant to the specific role or company culture.
Marketing language unrelated to the biomedical services specialist – field technician role or DaVita's commitment to patient care and employee growth and development.

Biomed Service Specialist – Field Technician