Biomed Service Specialist – Field Technician
📍 Job Overview
- Job Title: Biomed Service Specialist – Field Technician
- Company: DaVita Kidney Care
- Location: 11167 - Springwoods Dialysis, United States
- Job Type: On-site
- Category: Technical Support / Field Service
- Date Posted: 2025-08-12
- Experience Level: Entry-level to Intermediate (0-2 years)
- Remote Status: On-site with on-call rotations
🚀 Role Summary
- Key Responsibilities: Repair and maintain dialysis machines, ensuring operational readiness for life-saving treatments.
- Key Skills: Mechanical abilities, electronics knowledge, diagnostics, communication skills, tech savvy, troubleshooting, and computer skills.
- Training Provided: DaVita will train and certify the right candidate for the role.
💻 Primary Responsibilities
- Machine Repair & Maintenance: Troubleshoot, repair, and perform routine maintenance on dialysis machines to ensure optimal performance and minimal downtime.
- On-Call Rotations: Provide on-call support to address emergency repair requests from clinics.
- Communication & Collaboration: Liaise with clinic staff, providing technical support and updates on machine status.
- Record Keeping: Maintain accurate records of machine repairs, maintenance, and performance data.
- Continuous Learning: Stay up-to-date with new technologies and best practices in biomedical equipment maintenance.
🎓 Skills & Qualifications
Education: High School Diploma or GED required.
Experience: Previous experience in mechanical repairs, electronics, or a related field is preferred but not required. DaVita will provide training for the right candidate.
Required Skills:
- Mechanical abilities and repairs
- Strong electronics knowledge and diagnostics
- Excellent communication skills
- Tech savvy with strong troubleshooting skills
- Solid computer skills, including MS Office applications and internet navigation
Preferred Skills:
- Previous experience in biomedical equipment maintenance or a related field
- Familiarity with dialysis machines or medical equipment
📊 Web Portfolio & Project Requirements (N/A for this role)
💵 Compensation & Benefits
Salary Range: $35,000 - $45,000 per year (approximate, based on entry-level field technician roles in the United States)
Benefits:
- Medical, dental, and vision insurance
- 401(k) match
- Paid time off (PTO) and PTO cash out
- Family resources and EAP counseling sessions
- Access to Headspace for mindfulness and mental health support
- Backup child and elder care
- Maternity/paternity leave
- Professional development programs, including on-demand virtual leadership and development courses through DaVita’s online training platform, Star Learning
Working Hours: Full-time, with on-call rotations and emergency repair requests outside of regular business hours.
🎯 Team & Company Context
Company Culture: DaVita values work-life balance and prioritizes the personal and professional growth of its teammates. The company fosters a collaborative and supportive work environment, with a focus on open, honest, and frequent communication.
Team Structure: The Biomedical Services team works closely with clinic staff to ensure the smooth operation of dialysis machines. Team members collaborate with each other to share knowledge, troubleshoot complex issues, and maintain high standards of equipment performance.
Development Methodology: DaVita uses a structured approach to equipment maintenance, with regular inspections, preventive maintenance schedules, and responsive repair services. Teammates are encouraged to follow established protocols while also exercising independent judgment and creativity in problem-solving.
Company Website: DaVita Kidney Care
📈 Career & Growth Analysis
Role Level: Entry-level to Intermediate. This role offers opportunities for growth and advancement within DaVita's Biomedical Services department and the broader healthcare industry.
Reporting Structure: Field technicians report to the Biomedical Services Manager, who oversees the team's activities and ensures that equipment is maintained to the highest standards.
Technical Impact: Field technicians play a critical role in ensuring the reliability and performance of dialysis machines, directly impacting the quality of care and patient outcomes.
Growth Opportunities:
- Technical Expertise: Develop specialized knowledge in dialysis machine maintenance and related technologies.
- Leadership Roles: Advance to supervisory or management positions within DaVita's Biomedical Services department.
- Career Transition: Leverage experience and skills to transition into related roles within the healthcare industry, such as medical equipment sales, service management, or clinical engineering.
🌐 Work Environment
Office Type: On-site, with regular travel between clinics and hospitals in the designated area.
Office Location(s): 11167 - Springwoods Dialysis, 02146 - The Woodlands Dialysis, and other clinics and hospitals in the surrounding area.
Workspace Context:
- Clinic Environment: Field technicians work in clean, sterile environments, following strict safety and hygiene protocols.
- Equipment: Teammates have access to the tools and equipment necessary to perform their jobs effectively, including specialized diagnostic equipment and repair tools.
- Collaboration: Field technicians collaborate with clinic staff, sharing knowledge and providing technical support as needed.
Work Schedule: Full-time, with on-call rotations and emergency repair requests outside of regular business hours.
📄 Application & Technical Interview Process
Interview Process:
- Phone/Video Screen: A brief conversation to assess communication skills, troubleshooting abilities, and fit for the role.
- On-Site Tour & Equipment Demonstration: Visit a DaVita clinic to observe dialysis machines, learn about the equipment, and perform a basic troubleshooting exercise.
- Final Interview: Meet with the hiring manager and other team members to discuss the role, team dynamics, and career growth opportunities.
Portfolio Review Tips (N/A for this role)
Technical Challenge Preparation (N/A for this role)
ATS Keywords:
- Mechanical repair
- Electronics diagnostics
- Biomedical equipment
- Dialysis machine maintenance
- Technical support
- Field service
- On-call rotations
- Emergency repair
- Medical equipment
- Healthcare industry
- Patient care
- Troubleshooting
- Problem-solving
📌 Application Steps
To apply for this Biomed Service Specialist – Field Technician position:
- Submit your application through the DaVita careers portal.
- Prepare for the phone/video screen by practicing your troubleshooting skills and brushing up on your knowledge of dialysis machines and medical equipment.
- Research DaVita's mission, values, and company culture to demonstrate your fit for the role and enthusiasm for the opportunity.
- Prepare for the on-site tour and equipment demonstration by familiarizing yourself with the basic components and functions of dialysis machines.
- Review the job description and company benefits package to ensure that the role aligns with your career goals and expectations.
⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with DaVita Kidney Care before making application decisions.
Application Requirements
A High School Diploma or GED is required, along with a valid driver's license and acceptable driving record. Candidates should have mechanical abilities and strong electronics knowledge, but training will be provided for the right candidate.