Biomed Service Specialist – Field Technician

DaVita Kidney Care
Full_timeMuscle Shoals, United States

📍 Job Overview

  • Job Title: Biomed Service Specialist – Field Technician
  • Company: DaVita Kidney Care
  • Location: Muscle Shoals, Alabama, United States
  • Job Type: On-site
  • Category: Medical Device Technician
  • Date Posted: 2025-08-12
  • Experience Level: Entry-level to 2 years
  • Remote Status: On-site

🚀 Role Summary

  • Maintain and repair dialysis machines in clinics to ensure life-saving treatments are operational.
  • Collaborate with healthcare professionals to troubleshoot and resolve technical issues.
  • Contribute to a positive work environment that values work-life balance and personal growth.

📝 Enhancement Note: This role involves hands-on mechanical work, electronics diagnostics, and strong communication skills. It requires a commitment to on-call rotations to meet the needs of clinics.

💻 Primary Responsibilities

  • Machine Maintenance: Regularly service dialysis machines to prevent malfunctions and ensure optimal performance.
  • Repair and Troubleshooting: Diagnose and repair machine issues using your mechanical and electronics knowledge.
  • On-Call Rotations: Be available for on-call rotations to provide emergency response coverage for clinics.
  • Communication: Collaborate with healthcare professionals and clinic staff to resolve technical issues and maintain machine uptime.

📝 Enhancement Note: This role requires a strong commitment to customer service, as you will interact with patients and healthcare professionals to ensure dialysis treatments are uninterrupted.

🎓 Skills & Qualifications

Education: High School Diploma (GED) or equivalent required.

Experience: No specific experience required; however, mechanical and electronics knowledge is preferred.

Required Skills:

  • Mechanical abilities and repairs
  • Strong electronics knowledge and diagnostics
  • Excellent communication skills
  • Tech-savvy with troubleshooting skills
  • Solid computer skills (MS Office applications, internet navigation)

Preferred Skills:

  • Previous experience in medical device repair or a related field
  • Knowledge of dialysis machines or medical equipment
  • Ability to work independently and in a team environment

📝 Enhancement Note: While specific experience is not required, candidates with a demonstrated aptitude for mechanical work and electronics diagnostics will be prioritized.

📊 Web Portfolio & Project Requirements

Portfolio Essentials: Not applicable for this role.

Technical Documentation: Not applicable for this role.

💵 Compensation & Benefits

Salary Range: $35,000 - $45,000 per year (Estimated based on regional market rates for entry-level medical device technicians)

Benefits:

  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) match
  • Paid time off and PTO cash out
  • Family resources and EAP counseling sessions
  • Access to Headspace®
  • Backup child and elder care
  • Maternity/paternity leave
  • Professional development programs

Working Hours: Full-time position with an average of 40 hours per week. On-call rotations may be required.

📝 Enhancement Note: The salary range provided is an estimate based on market research for entry-level medical device technician roles in the United States. Actual compensation may vary based on factors such as experience, qualifications, and location.

🎯 Team & Company Context

Industry: Healthcare

Company Size: Medium (Approximately 55,000 employees worldwide)

Founded: 1999

Team Structure:

  • Biomedical Services team, responsible for maintaining and repairing medical equipment in clinics
  • Collaborates with healthcare professionals and clinic staff to ensure optimal machine performance
  • On-call rotations to provide emergency response coverage

Development Methodology: Not applicable for this role.

Company Website: DaVita Kidney Care

📝 Enhancement Note: DaVita Kidney Care is a leading provider of kidney care services, operating over 2,800 outpatient dialysis centers and employing over 55,000 people in the United States. The company is committed to improving the quality of life for patients with chronic kidney disease and end-stage renal disease.

📈 Career & Growth Analysis

Biomedical Services Technician Career Level: Entry-level to 2 years of experience. This role provides an opportunity to gain experience in medical device repair and maintenance, with potential for growth into more specialized or leadership positions within the biomedical services team.

Reporting Structure: This role reports directly to the Biomedical Services Manager.

Technical Impact: As a Biomedical Services Technician, you will play a vital role in ensuring that life-saving dialysis treatments are operational in clinics. Your work will directly impact the quality of life for patients with chronic kidney disease and end-stage renal disease.

Growth Opportunities:

  • Technical Skill Development: Gain experience in medical device repair and maintenance, with opportunities to specialize in specific equipment or systems.
  • Leadership Potential: With experience and demonstrated leadership skills, there may be opportunities to take on more responsibilities within the biomedical services team, such as team lead or manager roles.

📝 Enhancement Note: Growth opportunities in this role are primarily focused on technical skill development and leadership potential within the biomedical services team. With experience and a strong performance record, there may be opportunities to take on more responsibilities or specialize in specific equipment or systems.

🌐 Work Environment

Office Type: On-site, with a focus on clinic-based work.

Office Location(s): Muscle Shoals, Alabama, United States

Workspace Context:

  • Clinic Environment: Work primarily in dialysis clinics, collaborating with healthcare professionals and clinic staff to maintain machine uptime.
  • Workshop Environment: Access to a workshop or maintenance facility for more complex repairs and equipment testing.
  • On-Call Rotations: Be available for on-call rotations to provide emergency response coverage for clinics.

Work Schedule: Full-time position with an average of 40 hours per week. On-call rotations may be required.

📝 Enhancement Note: This role requires a strong commitment to customer service, as you will interact with patients and healthcare professionals to ensure dialysis treatments are uninterrupted. On-call rotations may be required to provide emergency response coverage for clinics.

📄 Application & Technical Interview Process

Interview Process:

  1. Phone or Video Screen: A brief conversation to assess your communication skills, mechanical aptitude, and electronics knowledge.
  2. On-Site Tour and Equipment Demonstration: Visit a clinic to see the dialysis machines in action and demonstrate your troubleshooting skills.
  3. Background Check and Reference Check: Complete a background check and provide references from previous employers or supervisors.

Portfolio Review Tips: Not applicable for this role.

Technical Challenge Preparation: Not applicable for this role.

ATS Keywords: Medical Device Technician, Dialysis Machine, Repair, Maintenance, Troubleshooting, Electronics, Mechanical, Healthcare, Patient Care, On-Call, Customer Service

📝 Enhancement Note: The interview process for this role is focused on assessing your mechanical aptitude, electronics knowledge, and communication skills. A background check and reference check are also required.

🛠 Technology Stack & Web Infrastructure

Medical Equipment: Dialysis machines and related medical equipment.

Diagnostic Tools: Multimeters, oscilloscopes, and other electronic diagnostic tools.

Maintenance Software: DaVita-specific applications for tracking machine maintenance and repairs.

📝 Enhancement Note: This role requires a strong understanding of medical device repair and maintenance, as well as electronics diagnostics. Familiarity with dialysis machines and related medical equipment is preferred but not required, as training will be provided.

👥 Team Culture & Values

Biomedical Services Values:

  • Patient Focus: Prioritize patient care and ensure machine uptime to provide uninterrupted dialysis treatments.
  • Collaboration: Work closely with healthcare professionals and clinic staff to resolve technical issues and maintain machine performance.
  • Continuous Learning: Stay up-to-date with the latest medical device technologies and repair techniques.
  • Quality: Maintain high standards for machine maintenance and repair to ensure optimal performance.

Collaboration Style:

  • Cross-Functional Integration: Collaborate with healthcare professionals, clinic staff, and other biomedical services team members to resolve technical issues and maintain machine performance.
  • Knowledge Sharing: Share your expertise and experiences with other biomedical services team members to improve overall performance.
  • Technical Mentoring: Provide guidance and support to new biomedical services team members as they develop their skills and knowledge.

📝 Enhancement Note: The biomedical services team at DaVita Kidney Care values patient focus, collaboration, continuous learning, and quality. Team members work closely with healthcare professionals and clinic staff to ensure optimal machine performance and provide uninterrupted dialysis treatments.

⚡ Challenges & Growth Opportunities

Technical Challenges:

  • Machine Malfunctions: Diagnose and repair machine issues using your mechanical and electronics knowledge.
  • Emergency Response: Be available for on-call rotations to provide emergency response coverage for clinics.
  • Equipment Obsolescence: Keep up-to-date with the latest medical device technologies and repair techniques as equipment evolves.

Learning & Development Opportunities:

  • On-the-Job Training: Gain experience in medical device repair and maintenance through hands-on work and mentorship from experienced team members.
  • Professional Development Programs: Participate in DaVita's professional development programs to enhance your skills and knowledge in medical device repair and maintenance.

📝 Enhancement Note: This role presents technical challenges in the form of machine malfunctions, emergency response, and equipment obsolescence. Learning and development opportunities are focused on gaining experience through on-the-job training and participating in professional development programs.

💡 Interview Preparation

Technical Questions:

  • Mechanical Aptitude: Describe a time when you had to repair or maintain a complex machine or engine.
  • Electronics Knowledge: Explain how you would diagnose and repair a malfunctioning electronic device.
  • Troubleshooting Skills: Walk through your process for troubleshooting and resolving technical issues.

Company & Culture Questions:

  • Patient Care: Describe your experience with patient care or customer service, and how you would apply those skills in this role.
  • Teamwork: Provide an example of a time when you had to work collaboratively with a team to achieve a common goal.
  • Adaptability: Explain how you would handle a situation where you had to learn a new skill or technology quickly.

Portfolio Presentation Strategy: Not applicable for this role.

📝 Enhancement Note: The interview process for this role is focused on assessing your mechanical aptitude, electronics knowledge, communication skills, and adaptability. Be prepared to discuss your experience with patient care or customer service and provide examples of your teamwork and problem-solving skills.

📌 Application Steps

To apply for this Biomedical Services Specialist – Field Technician position:

  1. Submit your application through the application link.
  2. Prepare for the phone or video screen by reviewing your mechanical aptitude, electronics knowledge, and communication skills.
  3. Familiarize yourself with the dialysis machines and related medical equipment by researching online or visiting a clinic if possible.
  4. Prepare for the on-site tour and equipment demonstration by practicing your troubleshooting skills and reviewing the diagnostic tools you may encounter.
  5. Complete the background check and provide references from previous employers or supervisors.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions for medical device technician roles. All details should be verified directly with DaVita Kidney Care before making application decisions.

Application Requirements

A high school diploma or GED is required, along with a valid driver's license and acceptable driving record. Candidates should have mechanical abilities and strong electronics knowledge, but training will be provided for the right candidate.