Backup Administrator

📍 Job Overview

• Job Title: Backup Administrator
• Company: Capgemini
• Location: Madrid, Spain
• Job Type: On-site
• Category: Server Administration
• Date Posted: June 24, 2025
• Experience Level: Mid-Senior level (5-10 years)
• Remote Status: On-site

🚀 Role Summary

• Manage and optimize enterprise storage systems and SAN infrastructure for Capgemini's clients
• Collaborate with cross-functional teams to ensure high availability and optimal performance of storage environments
• Troubleshoot hardware and software issues, apply patches, and manage storage systems from vendors like HP 3PAR, Primera, and NetApp
• Administer SAN fabric switches, monitor storage environments, and provide excellent customer-facing support

📝 Enhancement Note: This role requires a strong focus on storage and SAN infrastructure, with a broad skill set covering multiple vendors and platforms. Candidates should be comfortable working in a dynamic enterprise environment and collaborating with diverse teams.

💻 Primary Responsibilities

• Storage Systems Management:

  • Install, configure, and maintain SAN/NAS storage arrays for enterprise customers
  • Perform LUN/volume provisioning, reclamation, and performance monitoring/tuning
  • Troubleshoot hardware/software issues and apply patches and upgrades
  • Manage storage systems from vendors such as HP 3PAR, Primera, and NetApp (C-mode/7-mode)

• SAN Fabric Administration:

  • Administer SAN fabric switches (Cisco/Brocade), including zoning, VSANs, FC-IP, ISL setup, and segmentation
  • Monitor and manage SAN protocols: FC, FCoE, NFS, CIFS, and NAS
  • Utilize CLI for advanced configuration and troubleshooting of storage and switches

• Monitoring & Optimization:

  • Monitor storage environments, respond to alerts, and ensure timely notifications
  • Conduct capacity planning, usage reporting, and forecasting
  • Analyze performance metrics and optimize storage array performance

• Cross-Platform Support:

  • Provide system/storage administration for Windows, Linux, Solaris, and VMware environments
  • Collaborate with hardware vendors to resolve complex hardware issues
  • Participate in 24x7 support rotations and handle escalations independently

• Process & Governance:

  • Prioritize incidents based on severity, impact, and urgency
  • Follow ITIL practices and contribute to continuous improvement of procedures
  • Identify risks and propose solutions for infrastructure issues
  • Plan and execute maintenance activities and system updates

📝 Enhancement Note: This role requires a deep understanding of storage and SAN infrastructure, with a strong focus on performance tuning, troubleshooting, and cross-platform support. Candidates should be comfortable working in a dynamic environment and collaborating with diverse teams to ensure high availability and optimal performance of storage systems.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant certifications (e.g., HP 3PAR, NetApp, Cisco) are a plus.

Experience: Proven experience (5-10 years) in enterprise storage administration and SAN infrastructure. Experience supporting multi-OS environments (Windows, Linux, Solaris, VMware) is essential.

Required Skills:

• Strong hands-on knowledge of HP 3PAR, Primera, NetApp, and SAN fabric switches (Cisco/Brocade)
• Proficiency in CLI-based management of storage and switches
• Deep understanding of SAN/NAS protocols, multipathing, and performance tuning
• Excellent troubleshooting, communication, and customer-facing skills
• Ability to lead during incidents and manage escalations effectively
• Familiarity with ITIL processes and best practices

Preferred Skills:

• Experience in capacity planning and forecasting tools
• Exposure to enterprise backup and disaster recovery strategies
• Knowledge of automation tools for storage management
• Strong documentation and reporting skills

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

• Demonstrate experience with enterprise storage systems and SAN infrastructure through case studies or projects
• Showcase proficiency in storage provisioning, performance tuning, and troubleshooting
• Highlight successful cross-platform support and collaboration with diverse teams

Technical Documentation:

• Provide examples of capacity planning, usage reporting, and performance optimization strategies
• Include documentation on storage system configuration, monitoring, and maintenance procedures
• Demonstrate understanding of ITIL processes and incident management best practices

📝 Enhancement Note: Candidates should focus on showcasing their storage and SAN infrastructure expertise through relevant projects and case studies. Highlighting successful cross-platform support and collaboration with diverse teams will strengthen their application.

💵 Compensation & Benefits

Salary Range: €45,000 - €60,000 per year (based on experience and market research for Madrid, Spain)

Benefits:

• Competitive compensation package
• Opportunities for continuous learning and professional growth
• Collaborative and technically strong infrastructure team environment

Working Hours: Full-time (40 hours/week), with participation in 24x7 support rotations and on-call duties as needed

📝 Enhancement Note: The salary range is estimated based on market research for Madrid, Spain, considering the role's experience level and the company's size. Benefits include a competitive compensation package, opportunities for continuous learning, and a collaborative team environment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Capgemini is a global leader in consulting, technology services, and digital transformation, with a strong presence in the financial services, telecom, and public sectors.

Company Size: Capgemini employs over 270,000 professionals in more than 50 countries, providing a large and diverse team environment for web developers and server administrators.

Founded: Capgemini was founded in 1967 and has since grown into a global organization with a strong focus on innovation and digital transformation.

Team Structure:

• The storage and infrastructure team consists of specialized administrators, engineers, and architects
• The team works closely with cross-functional teams, including network engineers, system administrators, and project managers
• The reporting structure is hierarchical, with team leads and managers providing guidance and support

Development Methodology:

• Capgemini follows ITIL best practices for incident, problem, and change management
• The company uses Agile methodologies for project management and software development
• Collaboration and knowledge sharing are encouraged, with regular team meetings and training sessions

Company Website: Capgemini Careers

📝 Enhancement Note: Capgemini's large team size and diverse industry presence provide ample opportunities for web developers and server administrators to gain experience with various technologies and projects. The company's focus on innovation and digital transformation encourages continuous learning and professional growth.

📈 Career & Growth Analysis

Web Technology Career Level: Mid-Senior level (5-10 years) - Backup Administrator

Reporting Structure: Reports directly to the Storage and Infrastructure Team Lead or Manager, with close collaboration with cross-functional teams, including network engineers, system administrators, and project managers.

Technical Impact: Responsible for the performance, availability, and security of enterprise storage systems and SAN infrastructure, ensuring optimal performance and minimal downtime for Capgemini's clients.

Growth Opportunities:

• Technical Specialization: Deepen expertise in specific storage technologies or SAN infrastructure components, such as HP 3PAR, Primera, or NetApp
• Team Leadership: Develop leadership skills and manage a team of storage administrators, providing guidance and support for day-to-day operations and project delivery
• Architecture & Design: Contribute to the design and implementation of storage architectures, ensuring scalability, performance, and high availability for Capgemini's clients

📝 Enhancement Note: This role offers opportunities for technical specialization, team leadership, and architecture and design contributions, allowing web developers and server administrators to grow their careers within Capgemini's storage and infrastructure team.

🌐 Work Environment

Office Type: Modern, collaborative office space with dedicated workstations, meeting rooms, and breakout areas

Office Location(s): Madrid, Spain - Capgemini's Madrid office is located in the heart of the city, with easy access to public transportation and amenities

Workspace Context:

• The storage and infrastructure team works closely with other technical teams, fostering a collaborative environment for knowledge sharing and problem-solving
• The office is equipped with state-of-the-art technology, including multiple monitors, testing devices, and development tools
• Capgemini encourages work-life balance, with flexible working hours and remote work options for eligible roles

Work Schedule: Full-time (40 hours/week), with participation in 24x7 support rotations and on-call duties as needed. The work schedule is flexible, with project deadline and maintenance window considerations.

📝 Enhancement Note: Capgemini's modern, collaborative office environment fosters knowledge sharing and collaboration among web developers, server administrators, and other technical teams. The company's focus on work-life balance and flexible working hours ensures a positive work environment for employees.

📄 Application & Technical Interview Process

Interview Process:

1. Phone/Video Screen: A brief conversation to assess communication skills, technical knowledge, and cultural fit (30 minutes)
2. Technical Deep Dive: A detailed discussion of the candidate's storage and SAN infrastructure experience, focusing on specific technologies, troubleshooting scenarios, and performance optimization strategies (60 minutes)
3. Behavioral Questions: An assessment of the candidate's problem-solving skills, teamwork, and adaptability through behavioral questions (30 minutes)
4. Final Interview: A meeting with the hiring manager or team lead to discuss the candidate's fit within the team and the company's long-term goals (30 minutes)

Portfolio Review Tips:

• Highlight relevant storage and SAN infrastructure projects, demonstrating proficiency in provisioning, performance tuning, and troubleshooting
• Include case studies or success stories that showcase the candidate's ability to work collaboratively with diverse teams
• Emphasize the candidate's understanding of ITIL processes and incident management best practices

Technical Challenge Preparation:

• Brush up on CLI-based management of storage and switches, focusing on specific technologies mentioned in the job description (HP 3PAR, Primera, NetApp, Cisco/Brocade)
• Review storage and SAN infrastructure best practices, including performance tuning, capacity planning, and disaster recovery strategies
• Familiarize oneself with Capgemini's company culture and values, emphasizing alignment with the organization's focus on innovation and digital transformation

ATS Keywords: (Organized by category)

• Storage Technologies: HP 3PAR, Primera, NetApp, EMC, Hitachi, IBM, Dell EMC
• SAN Fabric Switches: Cisco, Brocade, QLogic, Emulex
• Protocols: FC, FCoE, NFS, CIFS, iSCSI, NAS, SAN
• CLI: Shell, PowerShell, Cisco IOS, Brocade OS, HP 3PAR Command Line Interface
• ITIL Processes: Incident Management, Problem Management, Change Management, Service Asset and Configuration Management
• Operating Systems: Windows, Linux, Solaris, VMware
• Soft Skills: Communication, Teamwork, Problem-solving, Adaptability, Customer Service
• Industry Terms: Storage Area Network (SAN), Network-Attached Storage (NAS), Redundant Array of Independent Disks (RAID), Fibre Channel (FC), Internet Small Computer System Interface (iSCSI), Network File System (NFS), Common Internet File System (CIFS)

📝 Enhancement Note: The interview process for this role focuses on assessing the candidate's technical expertise in storage and SAN infrastructure, as well as their problem-solving skills, teamwork, and adaptability. Candidates should highlight their relevant experience and understanding of Capgemini's company culture and values.

🛠 Technology Stack & Web Infrastructure

Storage Technologies:

• HP 3PAR
• Primera
• NetApp (C-mode/7-mode)
• EMC (Dell EMC)
• Hitachi
• IBM
• Dell EMC

SAN Fabric Switches:

• Cisco
• Brocade
• QLogic
• Emulex

Protocols:

• Fibre Channel (FC)
• Fibre Channel over Ethernet (FCoE)
• Network File System (NFS)
• Common Internet File System (CIFS)
• Internet Small Computer System Interface (iSCSI)
• Network-Attached Storage (NAS)
• Storage Area Network (SAN)

CLI:

• Shell (Bash, PowerShell)
• Cisco IOS
• Brocade OS
• HP 3PAR Command Line Interface

Operating Systems:

• Windows
• Linux
• Solaris
• VMware

📝 Enhancement Note: This role requires a strong understanding of various storage technologies, SAN fabric switches, protocols, CLI, and operating systems. Candidates should highlight their proficiency in these areas during the application and interview process.

👥 Team Culture & Values

Web Development Values:

• Innovation: Capgemini encourages continuous learning and the adoption of emerging technologies to drive digital transformation for its clients
• Collaboration: The storage and infrastructure team works closely with cross-functional teams, fostering a collaborative environment for knowledge sharing and problem-solving
• Customer Focus: Capgemini prioritizes customer satisfaction, ensuring high availability, optimal performance, and minimal downtime for its clients' storage environments
• Quality & Excellence: The company strives for excellence in all aspects of its operations, with a strong focus on quality assurance and continuous improvement

Collaboration Style:

• Cross-functional Integration: The storage and infrastructure team works closely with network engineers, system administrators, and project managers to ensure seamless integration and optimal performance of storage environments
• Code Review Culture: Capgemini encourages knowledge sharing and collaboration through regular team meetings, training sessions, and code reviews
• Peer Programming: The company fosters a culture of learning and growth through peer programming, mentoring, and knowledge sharing

📝 Enhancement Note: Capgemini's team culture emphasizes innovation, collaboration, customer focus, and quality and excellence. The company's collaborative environment fosters knowledge sharing, learning, and growth for web developers and server administrators.

⚡ Challenges & Growth Opportunities

Technical Challenges:

• Performance Optimization: Develop and implement strategies to optimize storage array performance, ensuring minimal downtime and maximal throughput for Capgemini's clients
• Capacity Planning: Conduct regular capacity planning, usage reporting, and forecasting to ensure optimal resource allocation and minimal waste
• Disaster Recovery: Design and implement robust disaster recovery strategies to minimize data loss and ensure business continuity for Capgemini's clients
• Emerging Technologies: Stay up-to-date with emerging storage technologies and trends, and evaluate their potential integration into Capgemini's clients' environments

Learning & Development Opportunities:

• Technical Skill Advancement: Deepen expertise in specific storage technologies or SAN infrastructure components, such as HP 3PAR, Primera, or NetApp
• Conference Attendance: Attend industry conferences and events to stay current with storage and SAN infrastructure best practices and emerging trends
• Certification: Pursue relevant certifications (e.g., HP 3PAR, NetApp, Cisco) to enhance technical proficiency and credibility
• Technical Mentorship: Seek mentorship opportunities from senior team members to gain insights into best practices, troubleshooting strategies, and career development

📝 Enhancement Note: This role presents technical challenges and learning opportunities in performance optimization, capacity planning, disaster recovery, and emerging technologies. Candidates should be proactive in seeking out mentorship, conference attendance, and certification opportunities to advance their careers.

💡 Interview Preparation

Technical Questions:

• Storage Systems Management: Describe your experience with storage system installation, configuration, and administration. Highlight specific technologies (HP 3PAR, Primera, NetApp) and the challenges you've faced and overcome.
• SAN Fabric Administration: Explain your experience with SAN fabric switch administration, including zoning, VSANs, FC-IP, ISL setup, and segmentation. Discuss the CLI-based management of storage and switches.
• Performance Tuning: Walk through a scenario where you've optimized storage array performance, detailing the steps you took to identify bottlenecks, implement improvements, and measure success.
• Incident Management: Describe your experience with incident management, including prioritization, troubleshooting, and resolution. Highlight your familiarity with ITIL processes and best practices.

Company & Culture Questions:

• Capgemini's Storage & Infrastructure Team: Explain what you understand about Capgemini's storage and infrastructure team, and how you believe you can contribute to its success.
• Innovation & Digital Transformation: Discuss your understanding of Capgemini's focus on innovation and digital transformation, and how you plan to contribute to these initiatives.
• Customer Satisfaction: Describe your approach to customer satisfaction, and how you ensure high availability, optimal performance, and minimal downtime for clients' storage environments.

Portfolio Presentation Strategy:

• Storage & SAN Infrastructure Projects: Highlight relevant storage and SAN infrastructure projects, demonstrating your proficiency in provisioning, performance tuning, and troubleshooting
• Case Studies & Success Stories: Include case studies or success stories that showcase your ability to work collaboratively with diverse teams and drive positive outcomes for clients
• ITIL Processes & Incident Management: Emphasize your understanding of ITIL processes and incident management best practices, and how you've applied these principles in previous roles

📝 Enhancement Note: The interview process for this role focuses on assessing the candidate's technical expertise in storage and SAN infrastructure, as well as their problem-solving skills, teamwork, and adaptability. Candidates should highlight their relevant experience and understanding of Capgemini's company culture and values.

📌 Application Steps

To apply for this Backup Administrator position:

1. Tailor Your Resume: Highlight your relevant storage and SAN infrastructure experience, including specific technologies, troubleshooting scenarios, and performance optimization strategies.
2. Prepare Your Portfolio: Showcase your storage and SAN infrastructure projects, case studies, and success stories, demonstrating your proficiency in provisioning, performance tuning, and troubleshooting.
3. Research Capgemini: Familiarize yourself with Capgemini's company culture, values, and focus on innovation and digital transformation. Prepare thoughtful questions to ask during the interview process.
4. Practice Technical Scenarios: Brush up on your technical knowledge, focusing on specific technologies mentioned in the job description (HP 3PAR, Primera, NetApp, Cisco/Brocade). Practice troubleshooting scenarios and performance optimization strategies.
5. Prepare for Behavioral Questions: Reflect on your problem-solving skills, teamwork, and adaptability, and prepare examples that demonstrate these qualities in a storage and SAN infrastructure context.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and storage and SAN infrastructure industry-standard assumptions. All details should be verified directly with Capgemini before making application decisions.