📍 Job Overview

Job Title: Azure Site Reliability Engineer
Company: Nordcloud
Location: Wokingham, England, United Kingdom
Job Type: Full-Time, Hybrid (On-site twice a week)
Category: DevOps Engineer, System Administrator, Web Infrastructure
Date Posted: 2025-05-09
Experience Level: Mid-Senior level (2-5 years)
Remote Status: On-site (Hybrid)

🚀 Role Summary

Key Responsibilities: Architect, implement, and improve monitoring and alerting systems, proactively investigate performance anomalies and security parameters, provide emergency response to outages, and communicate system performance to stakeholders.
Key Skills: L1 to L3 networking, CICD tools, scripting languages, observability/monitoring, Kubernetes or OpenShift, hosting technologies, analytical, and creative problem-solving approach.

📝 Enhancement Note: This role requires a strong focus on system reliability, performance optimization, and proactive incident management, making it an excellent fit for experienced DevOps engineers or system administrators with a background in Azure cloud technologies.

💻 Primary Responsibilities

Architecture & Implementation: Design, implement, and enhance monitoring and alerting systems to ensure optimal system performance and minimal downtime.
Proactive Investigation: Proactively identify and address performance anomalies, security vulnerabilities, and upcoming demand to prevent issues before they occur.
Incident Response: Provide emergency response and resolve outages or service disruptions promptly, minimizing their impact on users and the business.
Post-Incident Analysis: Conduct thorough post-incident analyses and post-mortem investigations to identify root causes, lessons learned, and opportunities for improvement.
Runbook Design: Develop and maintain runbooks to enable support teams to effectively handle incidents, ensuring consistent and efficient issue resolution.
Stakeholder Communication: Effectively communicate system performance, outages, and other relevant information to stakeholders, including technical and non-technical team members and management.

📝 Enhancement Note: This role requires a strong focus on system reliability, performance optimization, and proactive incident management, making it an excellent fit for experienced DevOps engineers or system administrators with a background in Azure cloud technologies.

🎓 Skills & Qualifications

Education: A bachelor's degree in Computer Science, Information Technology, or a related field. Relevant certifications, such as Microsoft Certified: Azure Solutions Architect Expert or Azure DevOps Engineer Expert, are a plus.

Experience: Proven experience (2-5 years) in a similar role, with a strong focus on Azure cloud technologies, system reliability, and incident management.

Required Skills:

L1 to L3 networking
CICD tools (Azure DevOps, GitHub Actions, Gitlab, Jenkins, TeamCity)
Scripting languages (PowerShell, bash)
Observability/Monitoring tools (Prometheus, Grafana, Splunk)
Experience with either Kubernetes or OpenShift
Hosting technologies (IIS, nginx, Apache, App Service, LightSail)
Analytical and creative problem-solving approach

Preferred Skills:

Experience with Azure cloud services and architecture
Familiarity with infrastructure as code (IaC) tools (Terraform, Azure Resource Manager)
Knowledge of IT service management (ITSM) frameworks (ITIL)
Strong communication and collaboration skills

📝 Enhancement Note: While the job listing does not specify preferred skills, the role's requirements and Nordcloud's focus on cloud implementation suggest that experience with Azure cloud services and architecture would be highly valued.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate your experience with Azure cloud technologies, focusing on system reliability, performance optimization, and incident management.
Showcase your ability to design, implement, and maintain monitoring and alerting systems using tools like Prometheus, Grafana, or Splunk.
Highlight your problem-solving skills and experience with incident response, including post-incident analysis and runbook design.

Technical Documentation:

Provide detailed documentation of your technical approach, including code comments, version control, and deployment processes.
Include performance metrics, testing methodologies, and optimization techniques used in your projects.
Demonstrate your understanding of IT service management (ITSM) principles and how you've applied them in your previous roles.

📝 Enhancement Note: Although the job listing does not explicitly mention portfolio requirements, demonstrating your technical skills and problem-solving abilities through relevant projects and case studies will strengthen your application.

💵 Compensation & Benefits

Salary Range: £45,000 - £65,000 per annum (Based on market research for Azure Site Reliability Engineers in the UK, considering experience level and location)

Benefits:

Individual training budget and exam fees for certifications
Flexible working hours and hybrid working model (On-site twice a week)
Laptop and equipment of your choice
Local package: Up to 7% matched pension contributions, extensive private health care, Bupa dental plan, seasonal ticket loan, enhanced maternity and parental leave, gym expense or well-being monthly, and mobile phone allowance

Working Hours: Full-time (40 hours per week), with flexible working hours and a hybrid working model.

📝 Enhancement Note: The salary range provided is an estimate based on market research for Azure Site Reliability Engineers in the UK. The actual salary may vary depending on the candidate's experience, skills, and negotiation.

🎯 Team & Company Context

🏢 Company Culture

Industry: Nordcloud operates in the cloud computing industry, focusing on cloud implementation, application development, managed services, and training. This role will involve working with various clients and projects, providing ample opportunities for learning and growth.

Company Size: Nordcloud has over 1,300 employees across 10 European hubs, offering a large and diverse team to collaborate with and learn from.

Founded: Nordcloud was founded in 2011, providing a stable and established environment for professional growth.

Team Structure:

The Azure Site Reliability Engineer will work within the DevOps team, collaborating with other engineers, architects, and project managers.
The team follows Agile methodologies, with a focus on continuous improvement and customer satisfaction.
The role will involve working closely with cross-functional teams, including development, QA, and project management, to ensure optimal system performance and minimal downtime.

Development Methodology:

Nordcloud follows Agile and DevOps methodologies, with a focus on continuous integration, continuous deployment, and continuous improvement.
The team uses tools like Azure DevOps, GitHub, and Jenkins for version control, collaboration, and automated deployment.
The role will involve working with infrastructure as code (IaC) tools like Terraform and Azure Resource Manager to ensure consistent and automated infrastructure management.

Company Website: https://www.nordcloud.com/

📝 Enhancement Note: Nordcloud's focus on cloud implementation and managed services creates an environment where the Azure Site Reliability Engineer can gain valuable experience working with various clients and projects, driving continuous learning and growth.

📈 Career & Growth Analysis

Azure Site Reliability Engineer Career Level: This role is at the mid-senior level, focusing on system reliability, performance optimization, and incident management. It offers opportunities for growth into senior roles, technical leadership, or specialized areas like cloud architecture or security.

Reporting Structure: The Azure Site Reliability Engineer will report to the DevOps Manager or Team Lead, collaborating with other engineers, architects, and project managers within the DevOps team.

Technical Impact: The role will have a significant impact on system performance, reliability, and user experience by proactively identifying and addressing performance anomalies, security vulnerabilities, and upcoming demand. This will directly contribute to Nordcloud's success in delivering high-quality cloud services to its clients.

Growth Opportunities:

Technical Growth: Expand your skills and knowledge in Azure cloud technologies, system reliability, and incident management by working on diverse projects and collaborating with experienced team members.
Leadership Development: Develop your leadership skills by mentoring junior team members, contributing to team decision-making processes, and driving continuous improvement initiatives.
Specialization: Pursue specialized roles in cloud architecture, security, or other related areas, based on your interests and the company's needs.

📝 Enhancement Note: Nordcloud's focus on cloud implementation and managed services creates ample opportunities for the Azure Site Reliability Engineer to grow technically, develop leadership skills, and explore specialized roles within the organization.

🌐 Work Environment

Office Type: Nordcloud's Wokingham office offers a modern and collaborative workspace, designed to facilitate teamwork and innovation.

Office Location(s): Wokingham, England, United Kingdom

Workspace Context:

The Azure Site Reliability Engineer will work in a collaborative environment, with access to multiple monitors, testing devices, and development tools to ensure optimal productivity.
The role will involve working with cross-functional teams, including development, QA, and project management, to ensure optimal system performance and minimal downtime.
Nordcloud encourages a culture of knowledge sharing, technical mentoring, and continuous learning, providing ample opportunities for professional growth.

Work Schedule: Full-time (40 hours per week), with flexible working hours and a hybrid working model (On-site twice a week).

📝 Enhancement Note: Nordcloud's hybrid working model and collaborative work environment foster a balance between work-life integration and team collaboration, ensuring the Azure Site Reliability Engineer can maintain a healthy work-life balance while driving success for the company.

📄 Application & Technical Interview Process

Interview Process:

Technical Phone Screen: A 30-minute phone or video call to assess your technical skills and cultural fit, focusing on your experience with Azure cloud technologies, system reliability, and incident management.
Technical Deep Dive: A 60-minute technical deep dive, where you'll be presented with a real-world scenario or problem to solve, demonstrating your problem-solving skills, technical expertise, and ability to communicate complex ideas effectively.
Behavioral & Cultural Fit Interview: A 30-minute interview to assess your soft skills, cultural fit, and alignment with Nordcloud's values and mission.
Final Decision: A final decision will be made based on your technical skills, problem-solving abilities, cultural fit, and alignment with Nordcloud's values and mission.

Portfolio Review Tips:

Highlight your experience with Azure cloud technologies, focusing on system reliability, performance optimization, and incident management.
Showcase your ability to design, implement, and maintain monitoring and alerting systems using tools like Prometheus, Grafana, or Splunk.
Demonstrate your problem-solving skills and experience with incident response, including post-incident analysis and runbook design.

Technical Challenge Preparation:

Brush up on your Azure cloud technologies, system reliability, and incident management skills, focusing on hands-on experience and problem-solving abilities.
Familiarize yourself with Nordcloud's values, mission, and company culture to ensure a strong cultural fit during the interview process.
Prepare for behavioral and situational interview questions, focusing on your problem-solving skills, communication abilities, and teamwork.

ATS Keywords: (Organized by category)

Programming Languages: PowerShell, bash, Python, Go, JavaScript
Web Frameworks: None (Focus on Azure cloud technologies)
Server Technologies: Azure, Kubernetes, OpenShift, IIS, nginx, Apache, App Service, LightSail
Databases: Azure SQL Database, Azure Cosmos DB, Azure Database for PostgreSQL, Azure Database for MySQL
Tools: Azure DevOps, GitHub, Gitlab, Jenkins, TeamCity, Prometheus, Grafana, Splunk, Terraform, Azure Resource Manager
Methodologies: Agile, DevOps, ITIL, ITSM
Soft Skills: Problem-solving, analytical thinking, communication, teamwork, collaboration
Industry Terms: Azure, cloud computing, system reliability, incident management, monitoring, alerting, performance optimization

📝 Enhancement Note: The ATS keywords provided are tailored to the Azure Site Reliability Engineer role, focusing on Azure cloud technologies, system reliability, incident management, and relevant tools and methodologies.

🛠 Technology Stack & Web Infrastructure

Frontend Technologies: N/A (Focus on Azure cloud technologies and infrastructure)

Backend & Server Technologies:

Azure (Core focus)
Kubernetes or OpenShift
IIS, nginx, Apache, App Service, LightSail
Azure SQL Database, Azure Cosmos DB, Azure Database for PostgreSQL, Azure Database for MySQL

Development & DevOps Tools:

Azure DevOps, GitHub, Gitlab, Jenkins, TeamCity
Prometheus, Grafana, Splunk
Terraform, Azure Resource Manager
Infrastructure as Code (IaC) tools

📝 Enhancement Note: The technology stack provided is tailored to the Azure Site Reliability Engineer role, focusing on Azure cloud technologies, system reliability, incident management, and relevant tools and methodologies.

👥 Team Culture & Values

Azure Site Reliability Engineer Values:

Customer Focus: Nordcloud prioritizes customer satisfaction and ensures that its services meet the highest quality standards.
Continuous Learning: Nordcloud encourages its employees to stay up-to-date with the latest technologies and best practices, fostering a culture of continuous learning and improvement.
Collaboration: Nordcloud values teamwork and fosters a collaborative environment where employees support and learn from one another.
Innovation: Nordcloud encourages its employees to think creatively and challenge the status quo, driving innovation and improvement in its services and processes.

Collaboration Style:

Nordcloud follows Agile and DevOps methodologies, fostering a collaborative environment where teams work together to deliver high-quality cloud services to its clients.
The Azure Site Reliability Engineer will collaborate with cross-functional teams, including development, QA, and project management, to ensure optimal system performance and minimal downtime.
Nordcloud encourages knowledge sharing, technical mentoring, and continuous learning, providing ample opportunities for professional growth.

📝 Enhancement Note: Nordcloud's focus on customer focus, continuous learning, collaboration, and innovation creates an environment where the Azure Site Reliability Engineer can thrive, driving success for the company and personal growth.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Performance Optimization: Identify and address performance bottlenecks, optimize system resources, and ensure optimal system performance under varying workloads.
Incident Management: Proactively identify and mitigate potential incidents, minimize downtime, and ensure minimal impact on users and the business.
Security Parameters: Proactively monitor and identify security vulnerabilities, implement security best practices, and ensure the security and compliance of Nordcloud's cloud services.
Emerging Technologies: Stay up-to-date with the latest Azure cloud technologies, best practices, and industry trends, and integrate them into Nordcloud's services and processes.

Learning & Development Opportunities:

Technical Skill Development: Expand your skills and knowledge in Azure cloud technologies, system reliability, incident management, and related areas by working on diverse projects and collaborating with experienced team members.
Certification & Training: Nordcloud offers an individual training budget and exam fees for certifications, allowing you to pursue relevant certifications and stay up-to-date with the latest technologies and best practices.
Mentorship & Leadership: Develop your leadership skills by mentoring junior team members, contributing to team decision-making processes, and driving continuous improvement initiatives.

📝 Enhancement Note: Nordcloud's focus on technical skill development, certification, and mentorship creates an environment where the Azure Site Reliability Engineer can grow technically, develop leadership skills, and explore specialized roles within the organization.

💡 Interview Preparation

Technical Questions:

Azure Cloud Technologies: Demonstrate your expertise in Azure cloud technologies, focusing on system reliability, performance optimization, and incident management.
Incident Management: Explain your approach to incident management, including proactive identification, response, and resolution strategies.
Problem-Solving: Solve technical problems and demonstrate your ability to think critically, analyze complex systems, and identify root causes of issues.
Communication & Collaboration: Articulate complex technical concepts effectively, and demonstrate your ability to work collaboratively with cross-functional teams to drive success.

Company & Culture Questions:

Nordcloud Values: Explain how you align with Nordcloud's values, including customer focus, continuous learning, collaboration, and innovation.
Azure Cloud Technologies: Demonstrate your understanding of Azure cloud technologies and how you've applied them in previous roles to drive success.
Incident Management: Describe your experience with incident management, including proactive identification, response, and resolution strategies, and how you've minimized downtime and ensured minimal impact on users and the business.

Portfolio Presentation Strategy:

Azure Cloud Technologies: Highlight your experience with Azure cloud technologies, focusing on system reliability, performance optimization, and incident management.
Incident Management: Showcase your ability to proactively identify and mitigate potential incidents, minimize downtime, and ensure minimal impact on users and the business.
Communication & Collaboration: Articulate complex technical concepts effectively, and demonstrate your ability to work collaboratively with cross-functional teams to drive success.

📝 Enhancement Note: The interview preparation tips provided are tailored to the Azure Site Reliability Engineer role, focusing on Azure cloud technologies, system reliability, incident management, and relevant tools and methodologies.

📌 Application Steps

To apply for this Azure Site Reliability Engineer position:

Customize Your Portfolio: Tailor your portfolio to highlight your experience with Azure cloud technologies, focusing on system reliability, performance optimization, and incident management. Include live demos, responsive examples, and relevant case studies to demonstrate your technical skills and problem-solving abilities.
Optimize Your Resume: Highlight your relevant experience, skills, and accomplishments in Azure cloud technologies, system reliability, and incident management. Include project highlights and technical skills emphasis to strengthen your application.
Prepare for Technical Interviews: Brush up on your Azure cloud technologies, system reliability, incident management, and related skills. Familiarize yourself with Nordcloud's values, mission, and company culture to ensure a strong cultural fit during the interview process. Prepare for behavioral and situational interview questions, focusing on your problem-solving skills, communication abilities, and teamwork.
Research Nordcloud: Learn about Nordcloud's services, clients, and industry focus. Understand the company's values, mission, and culture to ensure a strong alignment with your personal and professional goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and Azure Site Reliability Engineer industry-standard assumptions. All details should be verified directly with Nordcloud before making application decisions.

Azure Site Reliability Engineer