📍 Job Overview

Job Title: Atlassian Cloud Platform Engineer (ID: 3073)
Company: STAFIDE
Location: Utrecht, Netherlands
Job Type: Hybrid
Category: DevOps Engineer
Date Posted: 2025-07-22
Experience Level: 0-2 years
Remote Status: On-site/Hybrid

🚀 Role Summary

Manage and support Atlassian Cloud products in an enterprise environment, ensuring platform health, functionality, and security.
Collaborate with users to provide support and solutions, and participate in agile ceremonies.
Communicate updates proactively to stakeholders through blogs or wiki pages.
Test releases and contribute to continuous improvement of service delivery within the tools.

📝 Enhancement Note: This role focuses on managing and supporting Atlassian Cloud products in an enterprise environment, requiring strong communication skills and a customer-oriented attitude.

💻 Primary Responsibilities

Manage and support Atlassian Cloud products such as Jira, Confluence, Guard, Jira Service Management, Operations, and Bitbucket Datacenter in an enterprise environment.
Monitor platform health, functionality, and security, with a focus on reliability and compliance.
Perform impact analyses on change requests and determine if and how they should be implemented.
Develop and maintain guidelines, documentation, and procedures for using and managing the applications.
Provide functional support to more than 4,000 users, addressing their questions and providing solutions.
Participate in agile ceremonies such as stand-ups, refinements, and retrospectives, and contribute to the management of the Kanban board and backlog items.
Proactively communicate platform updates and new features through blogs or wiki pages.
Test releases and contribute to continuous improvement of service delivery within the tools.

📝 Enhancement Note: This role requires a strong understanding of Atlassian Cloud products and the ability to manage and support them in an enterprise environment. It also involves working with users to provide support and solutions, as well as participating in agile ceremonies and contributing to continuous improvement.

🎓 Skills & Qualifications

Education: HBO work and thinking level (or a comparable bachelor's degree)

Experience: At least 1 year of experience as an Atlassian Cloud Administrator in a production environment

Required Skills:

Atlassian Cloud Administration experience, including managing and supporting Atlassian Cloud products in an enterprise environment.
Impact analysis skills, with the ability to evaluate change requests and determine their impact on the platform.
Strong communication skills in Dutch and English, both written and verbal, to effectively communicate with users and stakeholders.
Customer-oriented and proactive attitude, with the ability to provide support and solutions to users and contribute to continuous improvement.
Experience with incident management and user support according to ITIL processes.
Agile methodologies experience, including working in an agile environment based on Scrum and/or Kanban.
Documentation and knowledge management skills, with the ability to maintain up-to-date, accessible, and secure documentation and knowledge bases.

Preferred Skills:

Experience with Atlassian Cloud products such as Jira, Confluence, Guard, Jira Service Management, Operations, and Bitbucket Datacenter.
Knowledge of compliance and security standards relevant to Atlassian Cloud products.
Experience with release testing and continuous improvement processes.

📝 Enhancement Note: This role requires a strong background in Atlassian Cloud Administration, with experience managing and supporting these products in an enterprise environment. It also involves working with users to provide support and solutions, as well as participating in agile ceremonies and contributing to continuous improvement. Strong communication skills and a customer-oriented attitude are essential for success in this role.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate your experience with Atlassian Cloud products by showcasing projects where you managed and supported these tools in an enterprise environment.
Highlight your impact analysis skills by explaining how you evaluated change requests and determined their impact on the platform.
Showcase your communication skills by providing examples of how you effectively communicated with users and stakeholders to provide support and solutions.
Demonstrate your agile methodologies experience by explaining how you worked in an agile environment based on Scrum and/or Kanban.

Technical Documentation:

Document your experience with Atlassian Cloud products, including the specific tools you managed and supported, and the challenges you faced and overcame.
Explain your approach to impact analysis and provide examples of how you evaluated change requests and determined their impact on the platform.
Describe your communication style and provide examples of how you effectively communicated with users and stakeholders to provide support and solutions.
Explain your experience with agile methodologies and provide examples of how you worked in an agile environment based on Scrum and/or Kanban.

📝 Enhancement Note: This role requires a strong portfolio demonstrating your experience with Atlassian Cloud products, impact analysis skills, communication skills, and agile methodologies experience. Your portfolio should showcase your ability to manage and support these tools in an enterprise environment, as well as your ability to work with users to provide support and solutions.

💵 Compensation & Benefits

Salary Range: €3,500 - €4,500 per month (based on regional market research and the required experience level)

Benefits:

Dynamic and agile work environment focused on collaboration and personal growth.
Modern IT environment supported by a dedicated Central Platform Team, focused on development and continuous improvement.
Inclusive team culture that encourages knowledge sharing, learning, and collegial support.
Impactful tools and services that enable software development within a large-scale organization.
Flexible hybrid work environment with opportunities to contribute to tooling strategy and user experience.

Working Hours: 40 hours per week, with flexible deployment windows and maintenance schedules

📝 Enhancement Note: The salary range for this role is based on regional market research and the required experience level. The benefits package includes a dynamic and agile work environment, a modern IT environment, an inclusive team culture, impactful tools and services, and a flexible hybrid work environment.

🎯 Team & Company Context

🏢 Company Culture

Industry: IT Services

Company Size: Medium (4,000+ users)

Founded: 1999

Team Structure:

Atlassian Cloud Platform Team responsible for managing and supporting Atlassian Cloud products in an enterprise environment.
Users (4,000+) who rely on Atlassian Cloud products for their daily tasks and require support and solutions.
Cross-functional teams including designers and marketers, with whom the Atlassian Cloud Platform Team collaborates to ensure user needs are met.

Development Methodology:

Agile methodologies such as Scrum and Kanban are used to manage workflows and ensure continuous improvement.
Impact analysis is performed on change requests to evaluate their impact on the platform and determine if and how they should be implemented.
Release testing is conducted to ensure the quality and reliability of the tools and services.

Company Website: www.stafide.nl

📝 Enhancement Note: STAFIDE is an IT services company with a medium-sized user base and a focus on providing impactful tools and services that enable software development within a large-scale organization. The Atlassian Cloud Platform Team works collaboratively with users and cross-functional teams to ensure user needs are met and the tools and services are reliable and secure.

📈 Career & Growth Analysis

Atlassian Cloud Platform Engineer is a mid-level role responsible for managing and supporting Atlassian Cloud products in an enterprise environment. This role requires strong communication skills, a customer-oriented attitude, and experience with Atlassian Cloud Administration, impact analysis, and agile methodologies.

Reporting Structure:

Atlassian Cloud Platform Engineer reports directly to the Team Lead Atlassian Cloud Platform.
Team Lead Atlassian Cloud Platform reports to the Manager Atlassian Cloud Platform.

Technical Impact:

Atlassian Cloud Platform Engineer has a significant impact on the reliability, functionality, and security of the Atlassian Cloud products used by the organization's users.
Atlassian Cloud Platform Engineer contributes to the continuous improvement of the tools and services by testing releases and providing support and solutions to users.

Growth Opportunities:

Senior Atlassian Cloud Platform Engineer: After gaining 2-3 years of experience in the role, there is an opportunity to progress to a senior level, where you would be responsible for mentoring junior team members and contributing to the strategic direction of the Atlassian Cloud Platform.
Atlassian Cloud Platform Team Lead: After gaining 3-5 years of experience in the role, there is an opportunity to progress to a team lead position, where you would be responsible for managing the Atlassian Cloud Platform Team and ensuring the delivery of high-quality tools and services to the organization's users.

📝 Enhancement Note: The Atlassian Cloud Platform Engineer role is a mid-level position responsible for managing and supporting Atlassian Cloud products in an enterprise environment. This role requires strong communication skills, a customer-oriented attitude, and experience with Atlassian Cloud Administration, impact analysis, and agile methodologies. There are opportunities for growth within the role, including progression to a senior level or team lead position.

🌐 Work Environment

Office Type: Hybrid (combination of on-site and remote work)

Office Location(s): Utrecht, Netherlands

Workspace Context:

Atlassian Cloud Platform Team workspace includes modern IT equipment, such as multiple monitors and testing devices, to support the management and support of Atlassian Cloud products.
Collaborative workspace with opportunities to interact with users and cross-functional teams to ensure user needs are met and the tools and services are reliable and secure.
Agile workspace with a focus on continuous improvement and the use of agile methodologies such as Scrum and Kanban.

Work Schedule: Flexible deployment windows and maintenance schedules, with opportunities for remote work

📝 Enhancement Note: The work environment for the Atlassian Cloud Platform Engineer role is hybrid, with a combination of on-site and remote work. The workspace is collaborative and agile, with a focus on continuous improvement and the use of modern IT equipment to support the management and support of Atlassian Cloud products.

📄 Application & Technical Interview Process

Interview Process:

Technical assessment to evaluate your understanding of Atlassian Cloud products, impact analysis, and agile methodologies.
Behavioral interview to assess your communication skills, customer-oriented attitude, and problem-solving abilities.
Final interview with the Team Lead Atlassian Cloud Platform to discuss your fit within the team and the organization's culture.

Portfolio Review Tips:

Highlight your experience with Atlassian Cloud products by showcasing projects where you managed and supported these tools in an enterprise environment.
Demonstrate your impact analysis skills by explaining how you evaluated change requests and determined their impact on the platform.
Showcase your communication skills by providing examples of how you effectively communicated with users and stakeholders to provide support and solutions.
Explain your approach to agile methodologies and provide examples of how you worked in an agile environment based on Scrum and/or Kanban.

Technical Challenge Preparation:

Brush up on your Atlassian Cloud products knowledge by reviewing the official documentation and practicing common tasks and scenarios.
Prepare for impact analysis questions by studying real-world examples and evaluating their potential impact on the platform.
Practice communicating effectively with users and stakeholders, both verbally and in writing, to ensure you can provide clear and concise support and solutions.

ATS Keywords:

Atlassian Cloud Administration
Jira
Confluence
Impact Analysis
Incident Management
User Support
Agile Methodologies
Scrum
Kanban
Communication Skills
Customer-Oriented Attitude
Documentation
Compliance
Continuous Improvement

📝 Enhancement Note: The interview process for the Atlassian Cloud Platform Engineer role includes a technical assessment, behavioral interview, and final interview with the Team Lead Atlassian Cloud Platform. To prepare for the technical assessment, brush up on your Atlassian Cloud products knowledge, prepare for impact analysis questions, and practice communicating effectively with users and stakeholders. The ATS keywords listed above are relevant to the role and should be included in your resume and portfolio to optimize your application.

🛠 Technology Stack & Web Infrastructure

Frontend Technologies:

Atlassian Cloud products such as Jira, Confluence, Guard, Jira Service Management, Operations, and Bitbucket Datacenter are used to manage and support the organization's tools and services.

Backend & Server Technologies:

Atlassian Cloud Platform is responsible for managing and supporting the Atlassian Cloud products used by the organization's users.
ITIL processes are used to manage incident management and user support.

Development & DevOps Tools:

Agile methodologies such as Scrum and Kanban are used to manage workflows and ensure continuous improvement.
Impact analysis is performed on change requests to evaluate their impact on the platform and determine if and how they should be implemented.
Release testing is conducted to ensure the quality and reliability of the tools and services.

📝 Enhancement Note: The technology stack for the Atlassian Cloud Platform Engineer role includes Atlassian Cloud products, such as Jira, Confluence, Guard, Jira Service Management, Operations, and Bitbucket Datacenter. These tools are used to manage and support the organization's tools and services, and the role requires a strong understanding of their functionality and best practices.

👥 Team Culture & Values

Atlassian Cloud Platform Team Values:

Customer-oriented approach to ensure user needs are met and the tools and services are reliable and secure.
Proactive and collaborative work style to contribute to continuous improvement and the delivery of high-quality tools and services.
Transparent and inclusive communication to foster a supportive and inclusive team culture.
Continuous learning and knowledge sharing to ensure the team's skills and expertise remain up-to-date and relevant.

Collaboration Style:

Cross-functional collaboration with users and other teams to ensure user needs are met and the tools and services are reliable and secure.
Agile methodologies such as Scrum and Kanban are used to manage workflows and ensure continuous improvement.
Regular team meetings and knowledge-sharing sessions to foster a supportive and inclusive team culture.

📝 Enhancement Note: The Atlassian Cloud Platform Team values a customer-oriented, proactive, and collaborative work style, with a focus on transparent and inclusive communication and continuous learning and knowledge sharing. The team collaborates cross-functionally with users and other teams to ensure user needs are met and the tools and services are reliable and secure. Agile methodologies such as Scrum and Kanban are used to manage workflows and ensure continuous improvement.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Managing and supporting Atlassian Cloud products in an enterprise environment, ensuring platform health, functionality, and security.
Performing impact analyses on change requests and determining if and how they should be implemented.
Developing and maintaining guidelines, documentation, and procedures for using and managing the applications.
Providing functional support to more than 4,000 users, addressing their questions and providing solutions.
Testing releases and contributing to continuous improvement of service delivery within the tools.

Learning & Development Opportunities:

Atlassian Cloud products training to deepen your understanding of the tools and their best practices.
Impact analysis workshops to improve your skills in evaluating change requests and determining their impact on the platform.
Agile methodologies courses to enhance your understanding of Scrum and Kanban and their application in an enterprise environment.
Leadership development programs to prepare you for progression to a senior or team lead position.

📝 Enhancement Note: The technical challenges for the Atlassian Cloud Platform Engineer role include managing and supporting Atlassian Cloud products in an enterprise environment, performing impact analyses, developing and maintaining guidelines, documentation, and procedures, providing functional support to users, and testing releases and contributing to continuous improvement. Learning and development opportunities include Atlassian Cloud products training, impact analysis workshops, agile methodologies courses, and leadership development programs.

💡 Interview Preparation

Technical Questions:

Atlassian Cloud products questions to evaluate your understanding of the tools and their best practices.
Impact analysis questions to assess your ability to evaluate change requests and determine their impact on the platform.
Agile methodologies questions to ensure you understand Scrum and Kanban and their application in an enterprise environment.
Problem-solving questions to evaluate your ability to address technical challenges and provide support and solutions to users.

Company & Culture Questions:

Atlassian Cloud Platform Team culture questions to assess your fit within the team and the organization's culture.
User support questions to evaluate your ability to communicate effectively with users and stakeholders, both verbally and in writing.
Agile methodologies questions to ensure you understand Scrum and Kanban and their application in an enterprise environment.
Continuous improvement questions to assess your ability to contribute to the delivery of high-quality tools and services.

Portfolio Presentation Strategy:

Highlight your experience with Atlassian Cloud products by showcasing projects where you managed and supported these tools in an enterprise environment.
Demonstrate your impact analysis skills by explaining how you evaluated change requests and determined their impact on the platform.
Showcase your communication skills by providing examples of how you effectively communicated with users and stakeholders to provide support and solutions.
Explain your approach to agile methodologies and provide examples of how you worked in an agile environment based on Scrum and/or Kanban.

📝 Enhancement Note: The interview process for the Atlassian Cloud Platform Engineer role includes technical questions, company and culture questions, and a portfolio presentation. To prepare for the technical questions, brush up on your Atlassian Cloud products knowledge, prepare for impact analysis questions, and practice communicating effectively with users and stakeholders. The company and culture questions assess your fit within the team and the organization's culture, and the portfolio presentation strategy involves highlighting your experience with Atlassian Cloud products, demonstrating your impact analysis skills, showcasing your communication skills, and explaining your approach to agile methodologies.

📌 Application Steps

To apply for this Atlassian Cloud Platform Engineer position:

Submit your application through the application link provided.
Tailor your resume to highlight your experience with Atlassian Cloud products, impact analysis, and agile methodologies.
Prepare your portfolio to showcase your experience with Atlassian Cloud products, impact analysis, and agile methodologies, as well as your communication skills and problem-solving abilities.
Practice for the technical assessment by reviewing the official documentation for Atlassian Cloud products and practicing common tasks and scenarios.
Prepare for the behavioral interview by reflecting on your customer-oriented attitude, problem-solving abilities, and communication skills.
Research the company to ensure you understand their industry, market position, and culture.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Atlassian Cloud Platform Engineer (ID: 3073)