📍 Job Overview

• Job Title: Associate SRE
• Company: NAB
• Location: Thủ Đức, Vietnam
• Job Type: Hybrid
• Category: DevOps, Site Reliability Engineering
• Date Posted: 2025-07-31
• Experience Level: 0-2 years
• Remote Status: On-site/Hybrid

🚀 Role Summary

The Associate SRE role at NAB focuses on enhancing the resilience, performance, and availability of critical systems within the Enterprise Technology division, specifically in Fraud Technology. This position involves executing SRE squad user requirements, designing and implementing system improvements, and collaborating cross-functionally with DevOps and Development teams.

💻 Primary Responsibilities

🔧 System Reliability Engineering

• Execute SRE squad user requirements in line with the NAB SRE hierarchy of reliability.
• Design, develop, test, deploy, and refine system improvements based on service and project priorities.
• Analyze performance test results to identify system bottlenecks and optimize performance.
• Conduct capacity planning by analyzing usage patterns and predicting future resource needs.
• Assist with NAB security requirements for CAST, SCA, and CST.

🌐 Cross-Functional Collaboration

• Work closely with DevOps and Development teams to manage and support containerized environments for performance testing.
• Collaborate and participate in deployments.
• Fulfill other tasks assigned by the People Leader or authorized representative of NAB Vietnam.

🎓 Skills & Qualifications

🎓 Education

• Bachelor's degree in computer science, a related technical field, or equivalent practical experience.

🕒 Experience

• More than 1 year of working experience in AWS, particularly EC2, ECS, EKS, and databases.
• Experience in microservice architectures involving API Gateways.
• Experience with CI/CD pipelines, preferably using a tech stack of GIT, AWS, Jenkins, Artifactory, and Docker.
• Experience with environment monitoring and dashboarding tools such as Splunk and AppDynamics.
• Experience with Azure and/or Kubernetes is highly desirable but not essential.
• More than 1 year of experience in Gatling scripting.
• Good English communication skills and a team player attitude.

🛠 Required Skills

• Strong understanding of system architecture (Web, API, microservices, Kafka, MQ).
• Knowledge of performance metrics and resource monitoring (CPU, memory, I/O).
• Proficiency in AWS services, particularly EC2, ECS, EKS, and databases.
• Experience with CI/CD pipelines and environment monitoring tools.
• Familiarity with microservice architectures and API Gateways.
• Good English communication skills and team collaboration.

🌟 Preferred Skills

• Experience with Azure and/or Kubernetes.
• Familiarity with NAB security requirements for CAST, SCA, and CST.
• Knowledge of NAB's SRE hierarchy of reliability.

📊 Web Portfolio & Project Requirements

📚 Portfolio Essentials

• A well-structured portfolio showcasing your experience in system architecture, performance optimization, and reliability engineering.
• Case studies demonstrating your ability to analyze performance test results and identify system bottlenecks.
• Examples of your experience with AWS services, CI/CD pipelines, and environment monitoring tools.
• Documentation of your Gatling scripting experience and the results it has produced.

📚 Technical Documentation

• Detailed documentation of your system architecture and performance optimization strategies.
• Code comments and documentation adhering to best practices.
• Version control, deployment processes, and server configuration documentation.
• Testing methodologies, performance metrics, and optimization techniques.

💵 Compensation & Benefits

💰 Salary Range

• The salary range for this role is not specified in the job listing. However, based on industry standards for Associate SRE roles in Vietnam, the estimated salary range is ₫25,000,000 - ₫35,000,000 per month.

🎁 Benefits

• Generous compensation and benefit package
  • Attractive salary
  • 20-day paid annual leave and 7-day paid sick leave
  • 13th month salary and Annual Performance Bonus
  • Premium healthcare for yourself and family members
  • Monthly allowance for team activities
  • Premium welcome kit and occasional gifts of appreciation
  • Extra benefits on your work anniversary
• Exciting career and development opportunities
  • Large scale products with modern technologies in the banking domain
  • Clear roadmap for career advancement in both technical and leadership pathways
  • Access to digital learning platforms such as Udemy
  • Consistent and high-quality leadership training through the Distinctive Leadership program (DLP)
  • Specialist capabilities and accreditations in key skill areas such as Cloud Engineering, Digital, Data, Security, and SREs
  • Sponsored English course with native teachers
  • Opportunity for training in Australia
• Professional and engaging working environment
  • Hybrid working model and excellent work-life balance
  • State-of-the-art and modern Agile office
  • Food and beverages in the office pantry
  • Employee Assistance Program to improve physical and mental health
  • Annual team activities and company events

🎯 Team & Company Culture

🏢 Company Culture

• Industry: Financial Services
• Company Size: Large (10,000+ employees)
• Founded: 1858 (Australia), 2007 (Vietnam)
• Team Structure:
  • The team consists of SREs, DevOps engineers, and software developers working together to ensure system reliability, performance, and availability.
  • The team follows the NAB SRE hierarchy of reliability and works cross-functionally with other teams within the Enterprise Technology division.
• Development Methodology:
  • The team follows Agile methodologies, with a focus on continuous integration, continuous delivery, and continuous improvement.
  • They use tools such as JIRA, Confluence, and Bitbucket to manage projects and collaborate on development tasks.

🌐 Work Environment

• Office Type: Modern, state-of-the-art Agile office
• Office Location(s): 15 Tran Bach Dang, Thu Thiem Ward, District 7, Ho Chi Minh City, Vietnam
• Workspace Context:
  • The workspace is designed to foster collaboration and innovation, with open-plan offices, meeting rooms, and breakout spaces.
  • The team uses modern tools and technologies to ensure efficient communication and productivity.
• Work Schedule: The work schedule is flexible, with a hybrid working model that combines on-site and remote work.

📈 Career & Growth Analysis

• Web Technology Career Level: Associate SRE
  • This role is an entry-level to intermediate position focused on executing SRE squad user requirements and designing system improvements.
  • It provides an opportunity to gain experience in system architecture, performance optimization, and reliability engineering.
• Reporting Structure: The Associate SRE reports directly to the SRE Team Lead or another designated manager within the SRE team.
• Technical Impact: The Associate SRE's work directly influences the resilience, performance, and availability of critical systems within the Enterprise Technology division, ultimately benefiting NAB's customers.

🌱 Growth Opportunities

• Technical Growth:
  • As an Associate SRE, you will have the opportunity to learn from experienced team members and gain hands-on experience in system architecture, performance optimization, and reliability engineering.
  • You can expect to work on large-scale products using modern technologies in the banking domain, providing ample opportunities for skill development and career progression.
• Leadership Development:
  • NAB offers a clear roadmap for career advancement in both technical and leadership pathways, with opportunities for mentorship, training, and professional development.
  • You can expect to gain experience in team management, architecture decision-making, and technical leadership as you progress in your career.

🛠 Technology Stack & Web Infrastructure

🛠 Development & DevOps Tools

• Version Control: GIT
• CI/CD Pipeline: Jenkins, AWS CodePipeline, AWS CodeBuild
• Infrastructure as Code (IaC): Terraform, AWS CloudFormation
• Containerization: Docker, Amazon ECS
• Orchestration: Amazon EKS (Kubernetes)
• Monitoring & Logging: Prometheus, Grafana, ELK Stack, AWS CloudWatch
• Alerting: PagerDuty, OpsGenie
• Infrastructure: AWS (EC2, ECS, EKS, RDS, DynamoDB, S3, etc.)
• Databases: Amazon RDS (PostgreSQL, MySQL), Amazon DynamoDB, Amazon Redshift
• Caching: Amazon ElastiCache, Redis
• Messaging: Amazon SQS, Amazon SNS, Apache Kafka
• API Gateway: Amazon API Gateway, Kong
• Service Mesh: Istio, Linkerd

👥 Team Culture & Values

🌟 Web Development Values

• Customer Focus: NAB prioritizes customer satisfaction and strives to deliver exceptional products and services that meet the needs of its customers.
• Collaboration: NAB fosters a culture of collaboration and teamwork, with a strong emphasis on cross-functional collaboration and knowledge sharing.
• Innovation: NAB encourages continuous learning and innovation, with a focus on staying up-to-date with the latest technologies and industry trends.
• Quality: NAB is committed to delivering high-quality products and services that meet the needs of its customers and exceed their expectations.

🤝 Collaboration Style

• Cross-Functional Integration: NAB encourages collaboration between different teams, including developers, designers, and stakeholders, to ensure that products and services meet the needs of customers and the business.
• Code Review Culture: NAB promotes a code review culture to ensure code quality, knowledge sharing, and continuous learning.
• Peer Programming: NAB encourages peer programming and pair programming to facilitate knowledge sharing and skill development.
• Mentorship: NAB offers mentorship opportunities to help team members develop their skills and advance their careers.

🌱 Challenges & Growth Opportunities

🛠 Technical Challenges

• System Complexity: As an Associate SRE, you will face complex systems and need to develop a deep understanding of their architecture, components, and dependencies.
• Performance Optimization: You will be required to identify and address performance bottlenecks, optimize system performance, and ensure scalability.
• Reliability Engineering: You will need to design and implement reliable systems that can withstand failures and ensure high availability.
• Security: You will be expected to understand and implement security best practices to protect sensitive data and systems.

🌱 Learning & Development Opportunities

• Technical Skills: As an Associate SRE, you will have the opportunity to learn and develop your skills in system architecture, performance optimization, and reliability engineering.
• Leadership Development: NAB offers opportunities for mentorship, training, and professional development to help you advance your career in technical and leadership roles.
• Industry Knowledge: Working at NAB will provide you with valuable insights into the financial services industry and the banking domain.

💡 Interview Preparation

💡 Technical Questions

• System Architecture: Prepare for questions about system architecture, including web, API, microservices, Kafka, and MQ.
• Performance Metrics: Brush up on your knowledge of performance metrics and resource monitoring (CPU, memory, I/O).
• AWS Services: Familiarize yourself with AWS services, particularly EC2, ECS, EKS, and databases.
• CI/CD Pipelines: Prepare for questions about CI/CD pipelines and environment monitoring tools.
• Microservice Architectures: Brush up on your knowledge of microservice architectures and API Gateways.
• Gatling Scripting: Be prepared to discuss your experience with Gatling scripting and performance testing.

💡 Company & Culture Questions

• NAB Culture: Research NAB's company culture, values, and mission to demonstrate your fit with the organization.
• Team Dynamics: Prepare for questions about team dynamics, collaboration, and communication within the SRE team and the broader organization.
• Agile Methodologies: Familiarize yourself with Agile methodologies and how they are applied within NAB's development processes.

💡 Portfolio Presentation Strategy

• System Architecture: Highlight your experience in system architecture and how you have optimized performance and ensured reliability in previous projects.
• Performance Testing: Showcase your performance testing skills and how you have used tools like Gatling to identify and address system bottlenecks.
• AWS Services: Demonstrate your proficiency in AWS services, particularly EC2, ECS, EKS, and databases, and how you have used them to build scalable and reliable systems.
• CI/CD Pipelines: Present your experience with CI/CD pipelines and how you have used them to automate deployment and ensure code quality.

📌 Application Steps

To apply for this Associate SRE position at NAB:

1. Tailor Your Resume: Highlight your relevant experience in system architecture, performance optimization, and reliability engineering. Include any experience with AWS services, CI/CD pipelines, and environment monitoring tools.
2. Prepare Your Portfolio: Showcase your projects that demonstrate your skills in system architecture, performance testing, and AWS services. Include any case studies that highlight your ability to analyze performance test results and identify system bottlenecks.
3. Research NAB: Familiarize yourself with NAB's company culture, values, and mission. Prepare for interview questions about NAB's Agile methodologies and team dynamics.
4. Practice Technical Interview Questions: Brush up on your technical skills and prepare for interview questions about system architecture, performance metrics, and AWS services. Use online resources and practice platforms to improve your problem-solving and coding skills.

📝 Enhancement Note: NAB values candidates who are passionate about performance engineering, have a strong understanding of system architecture, and are eager to learn and grow within the organization. By tailoring your application and preparing thoroughly for the interview, you can demonstrate your fit for the role and increase your chances of success.

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Content Guidelines (IMPORTANT: Do not include this in the output)

Web Technology-Specific Focus:

• Tailor every section specifically to DevOps, Site Reliability Engineering, and Web Infrastructure roles.
• Include DevOps methodologies, infrastructure as code (IaC), and containerization principles.
• Emphasize system architecture, performance optimization, and reliability engineering.
• Address AWS services, particularly EC2, ECS, EKS, and databases.
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• Discuss microservice architectures, API Gateways, and service mesh technologies.
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Technical Focus & Portfolio Emphasis:

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