📍 Job Overview

• Job Title: Associate Director, Cloud and Infrastructure Compliance
• Company: AIA
• Location: Hong Kong, HK-AIA Hong Kong & Macau
• Job Type: Full-Time
• Category: DevOps, Infrastructure
• Date Posted: 2025-07-11
• Experience Level: 10+
• Remote Status: On-site

🚀 Role Summary

• Lead the governance and compliance management of AIA's IT infrastructure and operations.
• Collaborate with stakeholders to ensure compliance with industry standards, regulatory requirements, and internal policies.
• Define and implement infrastructure compliance policies and maintain IT infrastructure alignment with regulatory frameworks and company policies.
• Monitor and analyze compliance metrics, and report findings to senior management.

📝 Enhancement Note: This role requires a high level of expertise in information security risk management, compliance, and governance. It involves working with diverse teams and stakeholders to ensure AIA's IT infrastructure is fully compliant and secure.

💻 Primary Responsibilities

• Infrastructure Governance Control:

  • Define and implement infrastructure compliance policies.
  • Conduct regular reviews to ensure compliance with industry standards, regulatory requirements, and internal policies.
  • Stay updated with industry trends and changes in regulatory requirements and internal policies.
  • Play a governance role to ensure IT infrastructure is fully compliant with company policy standards.

• Infrastructure Compliance Management:

  • Collaborate with stakeholders on compliance issues and implement corrective actions.
  • Manage compliance issues such as IT asset vulnerability management, hardware/software end of life/end of support, patching management, etc.
  • Prepare regulatory submissions (IA/MPFA) on infrastructure-owned solutions.
  • Collaborate with group and local teams to track and update the software asset management system.
  • Collaborate with the team to follow up on cases exposing non-compliant issues.

• Dashboard Reporting:

  • Prepare monthly reports and work with platform teams to ensure timely remediation.
  • Monitor and analyze compliance metrics and report findings to senior management.

📝 Enhancement Note: This role requires strong analytical, critical thinking, and communication skills to effectively manage compliance, collaborate with stakeholders, and report to senior management.

🎓 Skills & Qualifications

Education: Degree holder in Computer Science, Information Systems, Risk Management, or a related discipline.

Experience: Minimum of 15 years of relevant and solid experience in information security risk management and control, gained from international financial institutions, professional firms, or financial regulators. (Candidates with less experience will be considered for Senior Manager level)

Required Skills:

• Strong understanding of industry standards and regulatory requirements related to cloud and infrastructure services.
• Excellent analytical and critical thinking skills.
• Effective communication and people skills.
• Ability to work independently and as part of a team.
• Excellent communication (written and oral) skills, and demonstrated experience as a highly effective facilitator of cross-functional teams.
• Strong leadership/management skills to build and foster a collaborative environment.
• Confident and trustworthy; keen to earn the respect and trust of, and inspire, others. Independent and strong self-initiative to work creatively and analytically when solving problems.
• Experience with enforcing ITIL practices.
• Relevant certifications in cloud, security, Six Sigma, or BCP are a plus.
• Hands-on experience in IT infrastructure operation management.
• Familiarity with security and compliance tools and technologies.
• Strong project management skills.

Preferred Skills:

• Experience with IT infrastructure operation management.
• Experience with security and compliance tools and technologies.

📝 Enhancement Note: Given the role's complexity and level, candidates should possess a strong blend of technical, leadership, and communication skills, with a proven track record in information security risk management and compliance.

📊 Web Portfolio & Project Requirements

• Portfolio Essentials:

  • Demonstrate experience in infrastructure governance, compliance management, and risk mitigation.
  • Showcase successful project implementations, stakeholder collaborations, and compliance improvements.
  • Highlight problem-solving skills and ability to work with diverse teams.

• Technical Documentation:

  • Provide case studies or examples of compliance issues identified, remediation strategies, and outcomes.
  • Include reports or presentations demonstrating compliance metrics, trends, and recommendations.
  • Showcase understanding of industry standards, regulatory requirements, and internal policies through relevant documentation.

📝 Enhancement Note: As this role focuses on governance, compliance, and risk management, the portfolio should emphasize these aspects, with a strong emphasis on process improvement, stakeholder collaboration, and successful project outcomes.

💵 Compensation & Benefits

Salary Range: HKD 800,000 - HKD 1,200,000 per annum (Estimated, based on market research and industry standards for a similar role in Hong Kong)

Benefits:

• Competitive benefits package, including medical and dental coverage.
• Life and disability insurance.
• Retirement savings plan with company contributions.
• Employee assistance program.
• Flexible working arrangements.
• Professional development opportunities.

Working Hours: 40 hours per week, with flexibility for project deadlines and maintenance windows.

📝 Enhancement Note: The salary range is estimated based on market research and industry standards for a similar role in Hong Kong. Actual salary may vary depending on experience and qualifications.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services

Company Size: Large (Over 10,000 employees)

Founded: 1919

Team Structure:

• The IT department is organized into several teams, including Infrastructure, Applications, Security, and Data & Analytics.
• The Cloud and Infrastructure Compliance team works closely with these teams to ensure compliance with policies, regulations, and industry standards.
• The team consists of compliance specialists, analysts, and managers, with a reporting structure that includes a Director and a Head of IT.

Development Methodology:

• AIA follows ITIL (Information Technology Infrastructure Library) best practices for IT service management.
• Agile methodologies are used for software development and project management.
• Collaboration and cross-functional teamwork are encouraged across IT teams and with business stakeholders.

Company Website: AIA

📝 Enhancement Note: AIA is a large, established company in the financial services industry, with a strong focus on digital transformation and innovation. The IT department plays a critical role in supporting the company's strategic objectives and ensuring compliance with relevant regulations.

📈 Career & Growth Analysis

Web Technology Career Level: This role is at the senior management level, with a focus on governance, compliance, and risk management. It requires a high level of expertise in information security, regulatory compliance, and stakeholder collaboration.

Reporting Structure: The role reports directly to the Head of IT and works closely with IT teams, business stakeholders, and external auditors.

Technical Impact: The role has a significant impact on AIA's IT infrastructure and operations, ensuring compliance with relevant regulations, industry standards, and internal policies. It also influences the company's risk profile and reputation.

Growth Opportunities:

• Career Progression: Opportunities exist for career progression within the IT department or into other senior management roles within AIA.
• Technical Skill Development: The role offers opportunities to develop expertise in cloud and infrastructure compliance, risk management, and governance.
• Leadership Development: The role provides opportunities to develop leadership and management skills, with a focus on stakeholder collaboration, team building, and change management.

📝 Enhancement Note: This role offers significant growth opportunities for the right candidate, with a clear path for career progression and the chance to develop expertise in a critical area of information security and compliance.

🌐 Work Environment

Office Type: AIA's offices are modern, collaborative workspaces designed to foster innovation and teamwork.

Office Location(s): Hong Kong - AIA Financial Centre, 183 Wellington Street, Central, Hong Kong

Workspace Context:

• Collaboration: The office features open-plan workspaces, meeting rooms, and breakout areas designed to encourage collaboration and teamwork.
• Technology: AIA provides state-of-the-art technology, including high-speed internet, multiple monitors, and specialized software for IT professionals.
• Accessibility: The office is located in Central, Hong Kong, with easy access to public transportation and amenities.

Work Schedule: The role follows a standard workweek of 40 hours, with flexibility for project deadlines and maintenance windows. AIA offers flexible working arrangements, including remote work and part-time options, depending on the role and team requirements.

📝 Enhancement Note: AIA's work environment is designed to support collaboration, innovation, and work-life balance, with a focus on providing IT professionals with the tools and resources they need to succeed.

📄 Application & Technical Interview Process

Interview Process:

1. Phone or Video Screen: A brief conversation to assess communication skills, cultural fit, and initial qualifications.
2. Technical Deep Dive: A comprehensive discussion of the candidate's experience in infrastructure governance, compliance management, and risk mitigation. This may include case studies, problem-solving exercises, and technical presentations.
3. Stakeholder Meeting: An opportunity to meet with key stakeholders, discuss the role's impact on the business, and assess the candidate's ability to collaborate effectively with diverse teams.
4. Final Interview: A meeting with the Head of IT or another senior leader to discuss the candidate's fit for the role, career aspirations, and alignment with AIA's values and culture.

Portfolio Review Tips:

• Highlight successful project implementations, stakeholder collaborations, and compliance improvements.
• Emphasize problem-solving skills and ability to work with diverse teams.
• Showcase understanding of industry standards, regulatory requirements, and internal policies through relevant documentation.

Technical Challenge Preparation:

• Brush up on knowledge of industry standards, regulatory requirements, and internal policies relevant to cloud and infrastructure services.
• Prepare examples of successful compliance management, risk mitigation, and governance projects.
• Practice presenting complex information clearly and concisely, with a focus on stakeholder communication and impact.

ATS Keywords: (Relevant keywords are integrated throughout the job description)

• Information Security
• Risk Management
• Compliance
• Governance
• Infrastructure Management
• Cloud Services
• ITIL Practices
• Project Management
• Stakeholder Collaboration
• Problem Solving
• Security Tools
• Asset Management
• Regulatory Requirements
• Critical Thinking
• Leadership
• Management
• Collaboration
• Cross-Functional Teams
• Agile Methodologies
• IT Service Management
• IT Infrastructure
• IT Operations

📝 Enhancement Note: The interview process for this role is designed to assess the candidate's technical expertise, communication skills, and cultural fit, with a focus on stakeholder collaboration and problem-solving. Candidates should be prepared to discuss their experience in infrastructure governance, compliance management, and risk mitigation in detail.

🛠 Technology Stack & Web Infrastructure

Cloud Services:

• AIA uses a multi-cloud environment, with services provided by major cloud providers such as AWS, Azure, and Google Cloud.
• The role requires experience with at least one of these cloud providers and a strong understanding of cloud security best practices.

Infrastructure Technologies:

• AIA's IT infrastructure includes a mix of on-premises and cloud-based solutions, with a focus on hybrid cloud environments.
• The role requires experience with infrastructure management, including hardware, software, and network components.
• Familiarity with IT service management tools, such as ServiceNow, is preferred.

Security Tools:

• AIA uses a range of security tools and technologies to protect its IT infrastructure and data.
• The role requires experience with security and compliance tools, such as vulnerability scanners, intrusion detection systems, and identity and access management solutions.

📝 Enhancement Note: AIA's technology stack is diverse and includes a mix of cloud and on-premises solutions. Candidates should have experience with at least one major cloud provider and a strong understanding of cloud security best practices. Familiarity with IT service management tools and security technologies is also preferred.

👥 Team Culture & Values

Web Development Values:

• Expertise: AIA values expertise and encourages continuous learning and development.
• Collaboration: AIA fosters a culture of collaboration and teamwork, with a focus on cross-functional integration and stakeholder engagement.
• Innovation: AIA encourages innovation and supports the development of new ideas and approaches to problem-solving.
• Integrity: AIA is committed to acting with integrity and upholding the highest ethical standards.

Collaboration Style:

• Cross-Functional Integration: AIA encourages collaboration between IT teams and business stakeholders, with a focus on delivering value to the business.
• Code Review Culture: AIA follows ITIL best practices for IT service management, including regular code reviews and quality assurance processes.
• Knowledge Sharing: AIA encourages knowledge sharing and supports the development of technical mentoring and coaching programs.

📝 Enhancement Note: AIA's culture is characterized by a strong commitment to expertise, collaboration, innovation, and integrity. The company values cross-functional integration, code review culture, and knowledge sharing, with a focus on delivering value to the business and supporting the development of its people.

⚡ Challenges & Growth Opportunities

Technical Challenges:

• Cloud Security: Staying up-to-date with the latest cloud security best practices and emerging threats.
• Regulatory Compliance: Navigating the complex landscape of regulatory requirements and ensuring AIA's IT infrastructure is fully compliant.
• Risk Mitigation: Identifying and mitigating potential risks to AIA's IT infrastructure and data.
• Stakeholder Collaboration: Working effectively with diverse teams and stakeholders to ensure compliance with policies, regulations, and industry standards.

Learning & Development Opportunities:

• Cloud Security: Developing expertise in cloud security best practices and emerging technologies.
• Regulatory Compliance: Staying up-to-date with the latest regulatory requirements and industry standards.
• Leadership Development: Developing leadership and management skills, with a focus on stakeholder collaboration, team building, and change management.
• Technical Skill Development: Developing expertise in infrastructure management, governance, and risk mitigation.

📝 Enhancement Note: This role presents significant technical challenges and growth opportunities, with a focus on cloud security, regulatory compliance, risk mitigation, and stakeholder collaboration. Candidates should be prepared to tackle these challenges head-on and embrace the opportunity to develop their skills and advance their careers.

💡 Interview Preparation

Technical Questions:

• Cloud Security: Describe your experience with cloud security best practices and how you've applied them in previous roles.
• Regulatory Compliance: How do you stay up-to-date with the latest regulatory requirements and industry standards? Provide examples of how you've ensured compliance in previous roles.
• Risk Mitigation: Describe your approach to identifying and mitigating potential risks to IT infrastructure and data. Provide examples of successful risk mitigation strategies you've implemented.

Company & Culture Questions:

• AIA's Culture: How do you align with AIA's values and culture, particularly in terms of expertise, collaboration, innovation, and integrity?
• Stakeholder Collaboration: Describe your experience working with diverse teams and stakeholders. How do you ensure effective communication and collaboration in a cross-functional environment?
• Problem-Solving: Describe a complex problem you've faced in a previous role and how you approached solving it. What was the outcome, and what did you learn from the experience?

Portfolio Presentation Strategy:

• Case Studies: Prepare case studies or examples of successful compliance management, risk mitigation, and governance projects. Highlight the challenges faced, the solutions implemented, and the outcomes achieved.
• Technical Presentations: Prepare technical presentations that demonstrate your understanding of industry standards, regulatory requirements, and internal policies. Use clear, concise language and visual aids to support your points.
• Stakeholder Communication: Practice presenting complex information clearly and concisely, with a focus on stakeholder communication and impact.

📝 Enhancement Note: The interview process for this role is designed to assess the candidate's technical expertise, communication skills, and cultural fit, with a focus on stakeholder collaboration and problem-solving. Candidates should be prepared to discuss their experience in infrastructure governance, compliance management, and risk mitigation in detail, and to present their portfolio and technical skills in a clear, concise, and engaging manner.

📌 Application Steps

To apply for this Associate Director, Cloud and Infrastructure Compliance position at AIA:

1. Tailor Your Resume: Highlight your experience in infrastructure governance, compliance management, and risk mitigation, with a focus on cloud and infrastructure services, ITIL practices, and stakeholder collaboration.
2. Prepare Your Portfolio: Showcase successful project implementations, stakeholder collaborations, and compliance improvements, with a focus on problem-solving skills and ability to work with diverse teams.
3. Practice Your Interview Skills: Brush up on your knowledge of industry standards, regulatory requirements, and internal policies relevant to cloud and infrastructure services. Prepare examples of successful compliance management, risk mitigation, and governance projects, and practice presenting complex information clearly and concisely.
4. Research AIA: Learn about AIA's business, culture, and values, and prepare thoughtful questions to ask during the interview process.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.