Assistant Manager, Data Center Critical Facilites

Equinix
Full_timeAustralia

📍 Job Overview

  • Job Title: Assistant Manager, Data Center Critical Facilities
  • Company: Equinix
  • Location: Unanderra, Australia
  • Job Type: On-site
  • Category: Data Center Operations & Management
  • Date Posted: 2025-06-11
  • Experience Level: 5-10 years

🚀 Role Summary

  • Lead and manage the day-to-day operations and maintenance of Equinix's SY7 data center in Unanderra, ensuring minimal disruptions to customers and optimal facility performance.
  • Oversee a team of engineers, fostering a collaborative environment that promotes growth and high performance.
  • Coordinate with internal and external teams to manage site capacity, projects, and vendor relationships.
  • Ensure adherence to operating procedures, proactively identify risks, and drive incident resolution.
  • Demonstrate strong business acumen, understanding financials, and contributing to the team's success.

📝 Enhancement Note: This role requires a balance of technical expertise, leadership, and strategic thinking to ensure the smooth operation of a critical data center facility.

💻 Primary Responsibilities

  • Site Management: Oversee on-site duties, project progress, and ensure timely completion of tasks.
  • People Management: Lead, mentor, and develop a team of engineers, fostering a positive work environment.
  • Site Capacity Management: Collaborate with internal and external teams to manage site capacity effectively.
  • Project/Infrastructure Management: Plan, coordinate, and implement resources for projects and maintenance using Maximo Assets Management System.
  • Vendor Management: Manage vendors to ensure completion of work to Equinix's required standards, KPIs, and SLAs.
  • Testing: Ensure correct processes are followed, and all documentation is complete. Oversee new builds and building infrastructure.
  • Incident Management: Communicate and coordinate activities during complex or severe customer-impacting incidents, driving root cause analysis, and incident resolution.
  • Financial Awareness: Understand and contribute to the team's budget and financial goals, demonstrating strong business acumen.

📝 Enhancement Note: This role involves a mix of hands-on technical tasks, leadership responsibilities, and strategic decision-making to maintain a high-performing data center facility.

🎓 Skills & Qualifications

Education: Relevant Electrical/Mechanical Trade or Degree Qualifications

Experience:

  • Proven experience in data center operations and management
  • Demonstrated leadership and people management skills
  • Strong technical expertise in data center infrastructure
  • Experience working with vendors and cross-functional teams

Required Skills:

  • Data center operations and management
  • Leadership and people management
  • Project management
  • Vendor management
  • Technical expertise in data center infrastructure
  • Strong business acumen and financial awareness

Preferred Skills:

  • Experience with Maximo Assets Management System
  • Knowledge of incident management processes
  • Familiarity with data center design and construction
  • Understanding of data center power and cooling systems

📝 Enhancement Note: Candidates with a strong technical background, proven leadership skills, and experience in data center operations will excel in this role.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

  • Demonstrate experience in data center operations and management through case studies or project descriptions.
  • Highlight leadership and team management skills through examples of successful team projects or initiatives.
  • Showcase technical expertise in data center infrastructure through relevant certifications, training, or project achievements.

Technical Documentation:

  • Provide documentation or reports showcasing data center operations, project management, or incident management experiences.
  • Include any relevant certifications or training in data center operations and management.

📝 Enhancement Note: While this role is not web development-specific, a strong portfolio demonstrating relevant technical skills, leadership, and project management experience will be essential for success.

💵 Compensation & Benefits

Salary Range: AUD 120,000 - 150,000 per annum (Based on market research and industry standards for data center operations managers in Australia)

Benefits:

  • Annual bonus
  • Company shares
  • Private healthcare/allowance
  • Career development and progression opportunities
  • Loads of other financial, wellness, and employee benefits

Working Hours: Full-time, 40 hours per week, with on-call responsibilities as needed

📝 Enhancement Note: The salary range is estimated based on market research and industry standards for data center operations managers in Australia. Actual compensation may vary based on experience and qualifications.

🎯 Team & Company Context

🏢 Company Culture

Industry: Data center and colocation services provider

Company Size: Medium to large (Over 260 data centers globally)

Founded: 1998

Team Structure:

  • Data center operations and management team
  • Facilities engineering team
  • Cross-functional teams (IT, security, sales, and marketing)

Development Methodology:

  • Agile project management for data center operations and maintenance
  • Incident management processes (ITIL-based)
  • Collaborative approach to problem-solving and decision-making

Company Website: Equinix

📝 Enhancement Note: Equinix's company culture emphasizes collaboration, innovation, and customer focus, with a strong commitment to providing an equitable work environment.

📈 Career & Growth Analysis

Data Center Operations Manager Career Level: This role involves managing day-to-day data center operations, leading a team, and ensuring minimal disruptions to customers. The primary responsibility is to maintain a high-performing data center facility, with a focus on technical expertise, leadership, and strategic decision-making.

Reporting Structure: This role reports directly to the IBX Manager and has supervisory responsibilities over a team of engineers.

Technical Impact: The role has a significant impact on data center performance, customer satisfaction, and overall business continuity. Technical decisions made in this role can directly affect the reliability and efficiency of the data center infrastructure.

Growth Opportunities:

  • Career progression within the Cluster or outside (incumbent Assistant Manager has been promoted to IBX Manager)
  • Opportunities to develop technical expertise, leadership, and project management skills
  • Potential to move into more senior roles within Equinix's operations or other departments

📝 Enhancement Note: This role offers opportunities for career growth and development within Equinix, with a clear path to more senior roles in data center operations and management.

🌐 Work Environment

Office Type: On-site, data center environment

Office Location(s): Unanderra, Australia

Workspace Context:

  • Data center floor, with access to server rooms, electrical and mechanical infrastructure, and office space for administrative tasks
  • Collaborative work environment, with opportunities for cross-functional team interaction
  • On-call responsibilities may require working outside of regular business hours

Work Schedule: Full-time, 40 hours per week, with on-call responsibilities as needed

📝 Enhancement Note: The work environment for this role is primarily on-site, with a focus on maintaining the data center infrastructure and ensuring minimal disruptions to customers. The role may require working outside of regular business hours to address incidents or maintenance needs.

📄 Application & Technical Interview Process

Interview Process:

  1. Phone or video screening to assess technical and leadership skills
  2. On-site or virtual technical interview, focusing on data center operations, project management, and incident management
  3. Behavioral interview, assessing leadership, team management, and problem-solving skills
  4. Final interview with the IBX Manager, focusing on cultural fit and career aspirations

Portfolio Review Tips:

  • Highlight relevant data center operations and management experience
  • Include case studies or project descriptions that demonstrate technical expertise, leadership, and project management skills
  • Showcase any relevant certifications or training in data center operations and management

Technical Challenge Preparation:

  • Brush up on data center operations and management concepts
  • Review incident management processes and best practices
  • Prepare for behavioral interview questions focusing on leadership, team management, and problem-solving skills

ATS Keywords: Data center operations, data center management, data center infrastructure, incident management, project management, leadership, team management, data center design, data center construction, data center power, data center cooling, data center security, data center compliance, data center efficiency, data center sustainability

📝 Enhancement Note: The interview process for this role will focus on assessing technical expertise, leadership, and problem-solving skills, with a strong emphasis on data center operations and management experience.

🛠 Technology Stack & Web Infrastructure

Data Center Infrastructure:

  • Generator sets and uninterruptible power supply (UPS) systems
  • Precision air conditioning and humidity control systems
  • Fire suppression and detection systems
  • Security systems, including biometric access control and CCTV
  • Building management systems (BMS) and building automation systems (BAS)
  • Data center infrastructure management (DCIM) software

Data Center Operations & Management Tools:

  • Maximo Assets Management System
  • Computerized maintenance management system (CMMS)
  • Data center infrastructure management (DCIM) software
  • Incident management software (ITIL-based)

📝 Enhancement Note: While this role is not web development-specific, a strong understanding of data center infrastructure, operations, and management tools is essential for success.

👥 Team Culture & Values

Data Center Operations Values:

  • Customer focus: Ensuring minimal disruptions to customers and optimal data center performance
  • Collaboration: Working effectively with cross-functional teams to drive results
  • Innovation: Continuously improving data center operations and management processes
  • Accountability: Taking ownership of tasks and responsibilities, and driving results

Collaboration Style:

  • Cross-functional team interaction, with a focus on driving results and continuous improvement
  • Regular team meetings and communication to ensure alignment and progress
  • A supportive and inclusive work environment that fosters growth and development

📝 Enhancement Note: Equinix's data center operations team values collaboration, innovation, and customer focus, with a strong commitment to driving results and continuous improvement.

⚡ Challenges & Growth Opportunities

Technical Challenges:

  • Managing data center operations and maintenance in a 24/7 environment
  • Ensuring minimal disruptions to customers and optimal data center performance
  • Proactively identifying and mitigating risks to data center infrastructure
  • Managing vendor relationships and ensuring completion of work to Equinix's required standards, KPIs, and SLAs

Learning & Development Opportunities:

  • Developing technical expertise in data center operations and management
  • Enhancing leadership and team management skills
  • Gaining experience with data center design, construction, and compliance
  • Building a strong network of industry contacts and peers

📝 Enhancement Note: This role offers opportunities to develop technical expertise, leadership, and project management skills, with a focus on driving results and continuous improvement in data center operations and management.

💡 Interview Preparation

Technical Questions:

  • Describe your experience with data center operations and management
  • How have you handled complex incidents or maintenance issues in a data center environment?
  • Can you walk us through a data center project you've managed, from inception to completion?
  • How do you ensure minimal disruptions to customers while maintaining data center infrastructure?

Company & Culture Questions:

  • Why are you interested in this role and Equinix?
  • How do you approach leading and managing a team of engineers with varying skill levels and experience?
  • Can you describe a time when you had to make a difficult decision that impacted your team or data center operations?
  • How do you stay up-to-date with industry trends and best practices in data center operations and management?

Portfolio Presentation Strategy:

  • Highlight relevant data center operations and management experience
  • Include case studies or project descriptions that demonstrate technical expertise, leadership, and project management skills
  • Showcase any relevant certifications or training in data center operations and management

📝 Enhancement Note: The interview process for this role will focus on assessing technical expertise, leadership, and problem-solving skills, with a strong emphasis on data center operations and management experience. Prepare for behavioral interview questions focusing on leadership, team management, and problem-solving skills.

📌 Application Steps

To apply for this Assistant Manager, Data Center Critical Facilities position:

  1. Submit your application through the application link
  2. Tailor your resume and cover letter to highlight relevant data center operations and management experience, leadership, and project management skills
  3. Prepare for the phone or video screening, focusing on technical and leadership skills
  4. Research Equinix and the data center industry to demonstrate your understanding of the role and company culture
  5. Prepare for the on-site or virtual technical interview, focusing on data center operations, project management, and incident management
  6. Practice behavioral interview questions, focusing on leadership, team management, and problem-solving skills
  7. Review your portfolio, highlighting relevant data center operations and management experience, leadership, and project management skills

⚠️ Important Notice: This enhanced job description includes AI-generated insights and data center operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

Candidates should have Electrical/Mechanical or related Trade or Degree Qualifications and technical expertise to work closely with vendors and site engineers. Strong people management and leadership qualities are essential, along with data center experience in mission-critical environments.