AppSheet Technical Support Specialist (Full-Time

📍 Job Overview

Job Title: AppSheet Technical Support Specialist (Full-Time | Remote)
Company: Remote VA
Location: Dominican Republic
Job Type: Full-Time
Category: Technical Support Specialist
Date Posted: 2025-07-22
Experience Level: Mid-Level (2-5 years)
Remote Status: Remote (Philippines)

🚀 Role Summary

📝 Enhancement Note: This role focuses on providing technical support and maintenance for AppSheet applications, requiring a strong background in AppSheet development and Google Sheets integration.

💻 Primary Responsibilities

📝 Enhancement Note: The primary responsibilities revolve around troubleshooting, enhancing, and supporting AppSheet applications, collaborating with developers and end-users to ensure optimal performance and data accuracy.
Troubleshoot, maintain, and enhance existing AppSheet applications
Support end-users with technical issues related to AppSheet and Google Sheets integration
Provide recommendations for improvements and automation
Assist in deploying updates, testing new features, and ensuring data reliability
Document issues, resolutions, and changes in workflows
Collaborate with team members and clients to understand requirements and deliver effective support

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Information Technology, or a related field.

Experience: Proven experience (2-5 years) in AppSheet development and technical support.

Required Skills:

AppSheet: Proficiency in AppSheet development and troubleshooting.
Google Sheets: Strong knowledge of Google Sheets and data structure logic.
Problem-Solving: Analytical thinker with strong problem-solving skills.
Communication: Excellent communication skills, both written and verbal.
Independence: Ability to work independently and meet deadlines.

Preferred Skills:

International Clients: Experience working with international clients.
Low-Code/No-Code: Familiarity with other low-code/no-code platforms.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

AppSheet Projects: Include examples of your AppSheet development work, highlighting your problem-solving skills and understanding of Google Sheets integration.
Troubleshooting Scenarios: Demonstrate your ability to troubleshoot and resolve technical issues in AppSheet applications.

Technical Documentation:

Case Studies: Document real-life scenarios where you provided technical support and resolved issues for AppSheet applications.
Workflows: Explain your approach to documenting changes in workflows and ensuring data reliability.

💵 Compensation & Benefits

Salary Range: The salary range for this role is estimated to be between PHP 35,000 - PHP 50,000 per month (approximately USD 650 - USD 950), based on the mid-level experience required and the remote work arrangement.

Benefits:

Work-from-Home: 100% remote work arrangement with flexible hours.
International Exposure: Opportunity to work with international clients and gain global experience.

Working Hours: Full-time, 9 AM – 5 PM EST (Night shift for PH-based applicants).

🎯 Team & Company Context

🏢 Company Culture

Industry: Remote VA is a remote-first company specializing in virtual assistant services, including technical support for low-code/no-code platforms like AppSheet.

Company Size: Small to medium-sized company, with a growing team of technical support specialists and virtual assistants.

Founded: Remote VA was established in 2015, providing remote work opportunities for professionals in the Philippines and other countries.

Team Structure:

Technical Support: A dedicated team of technical support specialists focusing on AppSheet and other low-code/no-code platforms.
Virtual Assistants: A larger team providing various administrative and professional services to clients.

Development Methodology:

Agile: Remote VA follows Agile methodologies to manage projects and ensure client satisfaction.
Collaboration: The team emphasizes collaboration and open communication to deliver effective support and maintain high-quality standards.

Company Website: Remote VA

📈 Career & Growth Analysis

Web Technology Career Level: This role is at the mid-level (2-5 years) in the technical support specialist career path, focusing on AppSheet development and troubleshooting.

Reporting Structure: The AppSheet Technical Support Specialist will report directly to the Technical Support Manager and collaborate with other technical support specialists, developers, and virtual assistants.

Technical Impact: This role has a direct impact on the performance, data accuracy, and usability of AppSheet applications, ensuring optimal user experience and client satisfaction.

Growth Opportunities:

Senior Technical Support Specialist: With experience and proven performance, there is potential for growth into a senior role, focusing on more complex issues and mentoring junior team members.
Team Lead: Demonstrating strong leadership skills and technical expertise may lead to a team lead position, overseeing a team of technical support specialists.

🌐 Work Environment

Office Type: Remote VA operates as a remote-first company, with no physical office. The work environment is fully remote, with team members working from their homes or preferred locations.

Office Location(s): The company is based in the Philippines but has team members working remotely from various locations worldwide.

Workspace Context:

Remote Work: Team members have the flexibility to work from their preferred location, with access to the necessary tools and resources for effective communication and collaboration.
Collaboration Tools: Remote VA uses various collaboration tools, such as Slack, Google Workspace, and project management software, to facilitate teamwork and communication.

Work Schedule: Full-time, with flexible hours (9 AM – 5 PM EST for PH-based applicants).

📄 Application & Technical Interview Process

Interview Process:

Application Review: The hiring manager will review your resume and portfolio to ensure your qualifications match the role's requirements.
Technical Screening: A technical screening will assess your AppSheet development skills, problem-solving abilities, and understanding of Google Sheets integration.
Cultural Fit Interview: An interview will focus on your communication skills, cultural fit, and alignment with Remote VA's values.
Final Decision: The hiring manager will make a final decision based on your technical skills, cultural fit, and overall potential for the role.

Portfolio Review Tips:

AppSheet Projects: Highlight your best AppSheet development projects, demonstrating your ability to create functional and user-friendly applications.
Troubleshooting Scenarios: Include examples of complex issues you've resolved, explaining your approach and the steps you took to find a solution.

Technical Challenge Preparation:

AppSheet Exercises: Familiarize yourself with common AppSheet development tasks and troubleshooting scenarios to demonstrate your proficiency during the technical screening.
Google Sheets Integration: Brush up on your Google Sheets skills, focusing on data structure logic and integration with AppSheet applications.

ATS Keywords: [AppSheet, Google Sheets, Technical Support, Problem-Solving, Analytical Thinking, Communication Skills, Data Accuracy, Usability, Troubleshooting, Maintenance, Collaboration, Automation, Documentation, End-User Support, Deployment, Testing]

🛠 Technology Stack & Web Infrastructure

App Development Platforms:

AppSheet: Proficiency in AppSheet development, including creating, customizing, and maintaining applications.
Google Sheets: Strong knowledge of Google Sheets and data structure logic for integration with AppSheet applications.

Support & Collaboration Tools:

Slack: Familiarity with Slack for effective communication and collaboration with the team.
Google Workspace: Proficiency in using Google Workspace tools, such as Google Docs, Sheets, and Slides, for documentation and project management.

Project Management Software:

Familiarity with project management software, such as Asana, Trello, or Jira, to track tasks, manage projects, and collaborate with the team.

👥 Team Culture & Values

Remote VA Values:

Excellence: Strive for high-quality work and continuous improvement.
Integrity: Act with honesty and transparency in all interactions.
Responsibility: Take ownership of your tasks and deliver on your commitments.
Collaboration: Work together to achieve common goals and support each other's success.
Adaptability: Embrace change and be open to learning new skills and technologies.

Collaboration Style:

Open Communication: Encourage open and honest communication among team members to foster a collaborative work environment.
Regular Check-ins: Schedule regular check-ins to discuss progress, address any challenges, and provide support to team members.
Knowledge Sharing: Encourage team members to share their knowledge and expertise with others, fostering a culture of continuous learning and growth.

⚡ Challenges & Growth Opportunities

Technical Challenges:

AppSheet Complexities: Familiarize yourself with the intricacies of AppSheet development, including data validation, business rules, and data integration with other platforms.
Google Sheets Integration: Deepen your understanding of Google Sheets and explore advanced features, such as add-ons and scripts, to enhance your AppSheet integration skills.
Troubleshooting Scenarios: Prepare for various troubleshooting scenarios, including data inconsistencies, user errors, and application malfunctions.

Learning & Development Opportunities:

AppSheet Training: Explore AppSheet's official training resources and certifications to enhance your skills and knowledge.
Google Workspace Certification: Obtain Google Workspace certifications to demonstrate your proficiency in Google Sheets and other Google Workspace tools.
Online Forums & Communities: Engage with online forums and communities, such as the AppSheet Community or Reddit's r/AppSheet, to learn from other professionals and stay updated on the latest developments.

💡 Interview Preparation

Technical Questions:

AppSheet Development: Be prepared to discuss your AppSheet development experience, including your approach to creating, customizing, and maintaining applications.
Troubleshooting Scenarios: Practice explaining your troubleshooting process, focusing on your problem-solving skills and ability to resolve complex issues.
Google Sheets Integration: Demonstrate your understanding of Google Sheets and its integration with AppSheet applications, highlighting your ability to work with data structure logic and ensure data accuracy.

Company & Culture Questions:

Remote Work Experience: Highlight your experience working remotely and discuss the challenges and benefits of a remote work environment.
Collaboration & Communication: Explain your approach to collaboration and communication, emphasizing your ability to work effectively with team members and clients in a remote setting.
Adaptability & Learning: Discuss your willingness to adapt to new technologies and your commitment to continuous learning and professional development.

Portfolio Presentation Strategy:

AppSheet Projects: Present your best AppSheet development projects, focusing on the challenges you faced and the solutions you implemented.
Troubleshooting Scenarios: Walk the interviewer through complex troubleshooting scenarios, explaining your approach and the steps you took to resolve the issues.
User Experience: Emphasize the importance of user experience in your AppSheet development process, discussing your approach to ensuring usability and data accuracy.

📌 Application Steps

To apply for this AppSheet Technical Support Specialist position:

Update Your Resume: Tailor your resume to highlight your AppSheet development experience, technical support skills, and problem-solving abilities.
Prepare Your Portfolio: Curate your portfolio to showcase your best AppSheet development projects and troubleshooting scenarios, emphasizing your understanding of Google Sheets integration and data accuracy.
Research Remote VA: Familiarize yourself with Remote VA's company culture, values, and remote work environment to ensure a strong cultural fit.
Prepare for the Interview: Brush up on your AppSheet development skills, troubleshooting techniques, and communication strategies to excel in the technical screening and cultural fit interview.
Submit Your Application: Send your updated resume and portfolio to [email protected], following the application guidelines provided in the job listing.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and AppSheet technical support industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

AppSheet Technical Support Specialist (Full-Time | Remote)