📍 Job Overview

• Job Title: Analista Funcional de Salesforce Commerce Cloud
• Company: Capgemini
• Location: Madrid, Spain
• Job Type: Hybrid (2 days on-site)
• Category: Functional Analysis & Consulting
• Date Posted: June 13, 2025

🚀 Role Summary

• Collaborate with clients and technical teams to gather, analyze, and document functional requirements for Salesforce Commerce Cloud (SFCC) projects.
• Translate business needs into technical solutions, ensuring requirements are clearly defined and understood by the development team.
• Work closely with developers, testers, and product owners to ensure the quality of project deliverables.
• Contribute to agile methodologies, participating in refinement and planning sessions.

📝 Enhancement Note: This role requires strong communication skills and the ability to manage client interactions effectively. Experience with SFCC and Business Manager is crucial for success in this position.

💻 Primary Responsibilities

• Requirements Gathering & Analysis: Gather and analyze functional requirements from clients and stakeholders, ensuring they are clearly defined and understood.
• Documentation: Create and maintain functional requirement documents, user stories, and acceptance criteria.
• Collaboration: Work closely with technical teams to ensure functional requirements are accurately implemented.
• Testing: Validate functional deliverables and coordinate user acceptance testing (UAT) activities.
• Agile Methodologies: Participate in agile ceremonies, such as refinement and planning sessions, to ensure requirements are well-understood and prioritized.
• Stakeholder Management: Maintain open lines of communication with clients and stakeholders throughout the project lifecycle.

📝 Enhancement Note: This role requires a strong focus on detail and the ability to manage multiple priorities effectively. Experience with agile methodologies and project management tools is beneficial.

🎓 Skills & Qualifications

Education: A bachelor's degree in Computer Science, Information Technology, or a related field is preferred. Relevant work experience may be considered in lieu of formal education.

Experience: Proven experience (2-5 years) in functional analysis, with a strong focus on eCommerce projects and Salesforce Commerce Cloud.

Required Skills:

• Proven experience in SFCC projects and a solid understanding of Business Manager functionalities.
• Excellent documentation skills, with the ability to create clear and structured functional requirement specifications.
• Experience with project management tools, such as Jira and Confluence.
• Strong communication skills and the ability to manage client interactions effectively.
• Fluent in English, both written and spoken.

Preferred Skills:

• Basic knowledge of SFCC architecture and ISML/JavaScript.
• Familiarity with agile methodologies, such as Scrum or Kanban.
• Experience with user acceptance testing (UAT) and quality assurance processes.

📝 Enhancement Note: Candidates with a strong portfolio demonstrating relevant experience and a solid understanding of SFCC and eCommerce projects will be highly sought after for this role.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

• A well-structured portfolio showcasing relevant experience in SFCC projects and eCommerce initiatives.
• Clear and concise documentation samples, demonstrating the ability to create comprehensive functional requirement specifications.
• Evidence of successful collaboration with technical teams, highlighting the ability to bridge the gap between business and technical stakeholders.

Technical Documentation:

• Detailed user stories and acceptance criteria, demonstrating a solid understanding of SFCC functionalities and business processes.
• Examples of functional requirement traceability, showcasing the ability to maintain accurate and up-to-date documentation throughout the project lifecycle.
• Evidence of participation in agile ceremonies, such as refinement and planning sessions, highlighting the ability to contribute effectively to project planning and prioritization activities.

📝 Enhancement Note: Candidates should focus on demonstrating a strong understanding of SFCC and eCommerce projects, with a particular emphasis on Business Manager functionalities and user experience design principles.

💵 Compensation & Benefits

Salary Range: The salary range for this role in Madrid, Spain, is estimated to be between €35,000 and €45,000 per year, based on market research and regional cost of living adjustments.

Benefits:

• Medical insurance coverage.
• Flexible remote work policy, with the option to work from home up to 50% of the time.
• Continuous training and development opportunities through LinkedIn Learning and other platforms.

Working Hours: The standard working week is 40 hours, with flexible hours and remote work options available.

📝 Enhancement Note: The salary range provided is an estimate and may vary depending on the candidate's experience and qualifications. Capgemini offers a comprehensive benefits package, including medical insurance and continuous training opportunities.

🎯 Team & Company Context

Company Culture: Capgemini is a global leader in transforming businesses through technology, with a strong focus on innovation, sustainability, and diversity. The company values collaboration, agility, and continuous learning, providing employees with opportunities to grow and develop their careers in an inclusive and supportive environment.

Team Structure: The functional analysis team at Capgemini consists of experienced analysts who work closely with technical teams, product owners, and stakeholders to ensure business requirements are accurately translated into technical solutions. The team follows agile methodologies, such as Scrum or Kanban, to manage project priorities and deliverables effectively.

Development Methodology: Capgemini uses a combination of Agile and DevOps methodologies to deliver high-quality software solutions. The company emphasizes collaboration, continuous integration, and continuous delivery to ensure projects are completed efficiently and effectively.

Company Website: Capgemini

📝 Enhancement Note: Capgemini's commitment to diversity, inclusion, and employee development makes it an attractive choice for functional analysts seeking to grow their careers in a supportive and innovative environment.

📈 Career & Growth Analysis

Functional Analysis Career Level: This role is suitable for experienced functional analysts with a strong background in eCommerce projects and Salesforce Commerce Cloud. Candidates should have a solid understanding of business processes, user experience design principles, and agile methodologies.

Reporting Structure: The functional analyst reports directly to the functional analysis team lead and works closely with technical teams, product owners, and stakeholders to ensure project requirements are accurately defined and implemented.

Technical Impact: Functional analysts at Capgemini play a crucial role in bridging the gap between business and technical stakeholders. Their work directly influences the success of projects by ensuring requirements are clearly defined, accurately implemented, and thoroughly tested.

Growth Opportunities:

• Technical Specialization: Develop expertise in specific SFCC modules or eCommerce domains, such as catalog management, promotions, or pricing rules.
• Leadership Development: Gain experience in mentoring junior analysts and contributing to team decision-making processes.
• Architecture & Design: Expand knowledge of SFCC architecture and design principles, contributing to the development of scalable and maintainable solutions.

📝 Enhancement Note: Capgemini offers numerous growth opportunities for functional analysts, with a strong focus on technical specialization, leadership development, and architecture decision-making.

🌐 Work Environment

Office Type: Capgemini's Madrid office is a modern, collaborative workspace designed to foster innovation and creativity. The company encourages employees to work in an agile and flexible manner, with a strong focus on team collaboration and knowledge sharing.

Office Location(s): Capgemini's Madrid office is located in the heart of the city, with easy access to public transportation and nearby amenities.

Workspace Context:

• Collaboration: The office features open-plan workspaces, meeting rooms, and breakout areas designed to facilitate team collaboration and communication.
• Technology & Tools: Capgemini provides employees with access to the latest tools and technologies, including Salesforce Commerce Cloud, Jira, Confluence, and other project management tools.
• Flexibility: The company offers flexible work arrangements, including remote work options and adjustable hours, to accommodate employees' personal and professional needs.

Work Schedule: The standard working week is 40 hours, with flexible hours and remote work options available. The company encourages employees to maintain a healthy work-life balance and offers support for employees with caregiving responsibilities.

📝 Enhancement Note: Capgemini's commitment to employee well-being and work-life balance makes it an attractive choice for functional analysts seeking a supportive and flexible work environment.

📄 Application & Technical Interview Process

Interview Process:

1. Phone Screen: A brief phone call to assess communication skills and basic qualifications.
2. Technical Assessment: A hands-on assessment of functional analysis skills, focusing on SFCC and eCommerce projects.
3. Behavioral Interview: An in-depth discussion of problem-solving skills, teamwork, and cultural fit.
4. Final Review: A meeting with the hiring manager to discuss the candidate's fit for the role and the team.

Portfolio Review Tips:

• Highlight relevant experience in SFCC projects and eCommerce initiatives.
• Include clear and concise documentation samples, demonstrating the ability to create comprehensive functional requirement specifications.
• Showcase successful collaboration with technical teams, highlighting the ability to bridge the gap between business and technical stakeholders.

Technical Challenge Preparation:

• Brush up on SFCC and Business Manager functionalities, with a particular focus on catalog management, promotions, and pricing rules.
• Familiarize yourself with agile methodologies, such as Scrum or Kanban, and be prepared to discuss your experience with project management tools like Jira and Confluence.
• Practice explaining technical concepts in a clear and concise manner, with a focus on user experience design principles.

📝 Enhancement Note: Capgemini values candidates who can demonstrate strong problem-solving skills, attention to detail, and the ability to work effectively in a collaborative team environment.

🛠 Technology Stack & Web Infrastructure

Salesforce Commerce Cloud: Capgemini's primary eCommerce platform, used to build, manage, and scale online stores for businesses of all sizes.

Business Manager: A key SFCC module used to manage catalogs, promotions, pricing rules, and other business-critical functionalities.

Jira & Confluence: Project management tools used to track project progress, manage tasks, and collaborate on documentation.

Agile Methodologies: Capgemini uses Agile methodologies, such as Scrum or Kanban, to manage project priorities and deliverables effectively.

📝 Enhancement Note: Capgemini's technology stack is designed to support the development, management, and scalability of eCommerce projects, with a strong focus on Salesforce Commerce Cloud and Business Manager functionalities.

👥 Team Culture & Values

Functional Analysis Values:

• Collaboration: Work closely with technical teams, product owners, and stakeholders to ensure business requirements are accurately defined and implemented.
• Attention to Detail: Maintain a strong focus on detail, ensuring functional requirement specifications are clear, concise, and comprehensive.
• Problem-Solving: Leverage strong analytical skills to identify and resolve complex business and technical challenges.
• Adaptability: Embrace change and continuous learning, staying up-to-date with the latest SFCC and eCommerce trends and best practices.

Collaboration Style:

• Cross-Functional Integration: Work closely with technical teams, designers, and marketers to ensure business requirements are accurately translated into technical solutions.
• Code Review Culture: Participate in code reviews and peer programming sessions to ensure functional requirement specifications are accurate and effective.
• Knowledge Sharing: Contribute to a collaborative and supportive team environment, sharing knowledge and expertise with colleagues.

📝 Enhancement Note: Capgemini's functional analysis team values collaboration, adaptability, and a strong focus on detail, with a commitment to continuous learning and improvement.

⚡ Challenges & Growth Opportunities

Technical Challenges:

• SFCC & Business Manager: Develop a deep understanding of SFCC and Business Manager functionalities, with a particular focus on catalog management, promotions, and pricing rules.
• Agile Methodologies: Gain experience in agile methodologies, such as Scrum or Kanban, and contribute effectively to project planning and prioritization activities.
• User Experience Design: Expand knowledge of user experience design principles, with a focus on creating intuitive and engaging online shopping experiences.

Learning & Development Opportunities:

• Technical Specialization: Develop expertise in specific SFCC modules or eCommerce domains, such as catalog management, promotions, or pricing rules.
• Leadership Development: Gain experience in mentoring junior analysts and contributing to team decision-making processes.
• Architecture & Design: Expand knowledge of SFCC architecture and design principles, contributing to the development of scalable and maintainable solutions.

📝 Enhancement Note: Capgemini offers numerous challenges and growth opportunities for functional analysts, with a strong focus on technical specialization, leadership development, and architecture decision-making.

💡 Interview Preparation

Technical Questions:

• SFCC & Business Manager: Demonstrate a solid understanding of SFCC and Business Manager functionalities, with a particular focus on catalog management, promotions, and pricing rules.
• Agile Methodologies: Discuss your experience with agile methodologies, such as Scrum or Kanban, and explain how you have contributed to project planning and prioritization activities.
• Problem-Solving: Provide examples of complex business or technical challenges you have faced and how you have successfully resolved them.

Company & Culture Questions:

• Team Dynamics: Describe your experience working in a collaborative team environment and how you have contributed to team success.
• Adaptability: Discuss a time when you had to adapt to significant changes in your role or work environment, and how you handled the transition.
• User Experience Focus: Explain how you have ensured that user experience design principles were considered in your previous projects, and how you have worked to create intuitive and engaging online shopping experiences.

Portfolio Presentation Strategy:

• Relevant Experience: Highlight your relevant experience in SFCC projects and eCommerce initiatives, with a focus on Business Manager functionalities and user experience design principles.
• Clear Documentation: Include clear and concise documentation samples, demonstrating your ability to create comprehensive functional requirement specifications.
• Successful Collaboration: Showcase your successful collaboration with technical teams, highlighting your ability to bridge the gap between business and technical stakeholders.

📝 Enhancement Note: Capgemini values candidates who can demonstrate strong problem-solving skills, attention to detail, and the ability to work effectively in a collaborative team environment.