📍 Job Overview

Job Title: DevOps Engineer (Azure Focus)
Company: Software Mind
Location: San José, Costa Rica
Job Type: Full-time
Category: DevOps Engineer
Date Posted: June 24, 2025
Experience Level: Mid-Senior level (3-5 years)
Remote Status: Remote (Eastern US working hours and rotating on-call support)

🚀 Role Summary

Azure Cloud Focus: Leverage Azure services to manage and optimize infrastructure, ensuring high availability and performance of SaaS products.
Cross-functional Collaboration: Work with developers, security engineers, SREs, and product management teams to drive continuous improvement and resolve complex technical issues.
Customer-centric Mindset: Prioritize customer needs and provide exceptional support to both internal development teams and external customers.
Agile Environment: Thrive in a fast-paced, Agile environment, with a focus on delivering high-quality solutions and maintaining reliability and security.

📝 Enhancement Note: This role requires a strong customer focus, excellent communication skills, and the ability to work effectively with diverse teams in a dynamic environment.

💻 Primary Responsibilities

Infrastructure Management:
- Design, configure, and manage virtual private clouds (VPCs/VNets), security groups, subnets, and hosted zones.
- Implement and manage infrastructure as code (IaC) using tools like Terraform.
- Manage integrations between products and environments, ensuring seamless connectivity and performance.
- Keep services up-to-date with the latest supported versions.
Access Management:
- Configure authentication via SAML/OIDC integrations and manage Windows Active Directory and/or Entra ID domains.
- Implement secure access controls and identity federation solutions.
Environment Support:
- Provide internal developer support and external production customer support.
- Troubleshoot complex issues, identify root causes, and resolve performance bottlenecks.
- Collaborate with cross-functional teams to address requests from ticketing systems.
CI/CD:
- Work with product management and software development staff to deploy software to production.
- Leverage source control best practices, branching strategies, code reviews, and release management.
- Utilize CD pipelines to promote developer changes to ephemeral and long-standing testing environments.
Observability:
- Collect, visualize, and analyze logs/metrics to monitor the health of SaaS products.
- Implement alerting to identify environmental issues and ensure timely resolution.
Security:
- Securely publish cloud apps to the internet using best practices in information security, privacy, and zero-trust principles.
- Comply with cloud security frameworks and implement security best practices.
Reliability:
- Resolve issues in accordance with cloud services standards to ensure cases are resolved within SLAs.
- Design and implement solutions with reliability and resilience in mind, minimizing downtime and maximizing availability.
Cost Management:
- Build cost-efficient solutions and optimize resource utilization to maximize cost savings.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Engineering, or a related field. Relevant certifications are preferred.

Experience: 3-5 years of CloudOps and/or DevOps experience supporting PaaS/SaaS environments.

Required Skills:

Azure Certifications: AZ-900: Azure Fundamentals (mandatory), AZ-104: Azure Administrator Associate or AZ-400: Azure DevOps (preferred).
Technical Proficiencies: Infrastructure management, CI/CD, observability, security, reliability, and cost management.
Soft Skills: Excellent communication skills, problem-solving abilities, analytical thinking, and teamwork.
Programming Languages & Tools: PowerShell, Terraform, Git, Docker, Kubernetes, Helm, YAML, Azure DevOps, and SQL.
Methodologies: Agile, Scrum, and Kanban.

Preferred Skills:

Experience with API management, identity federation, firewall, encryption, IDS/IPS, AV (anti-virus) tools, configuration management (Puppet, Chef, Ansible), infrastructure monitoring, APM, log aggregation tools, and MLOps.
Expertise in SQL for database management and data warehouse solutions (Databricks, Snowflake).

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience with Azure cloud services, including Data Factory, AKS, Key Vault, App Services, and Storage Accounts.
Showcase projects that highlight your ability to manage and optimize infrastructure, implement CI/CD pipelines, and ensure reliability and security.
Include examples of how you have resolved complex technical issues and driven continuous improvement in previous roles.

Technical Documentation:

Provide clear and comprehensive technical records, including code comments, documentation, and version control strategies.
Demonstrate your ability to design and implement solutions with reliability and resilience in mind, minimizing downtime and maximizing availability.

📝 Enhancement Note: As this role requires a strong focus on infrastructure management and optimization, your portfolio should emphasize your technical proficiency in Azure cloud services and your ability to drive continuous improvement in SaaS products.

💵 Compensation & Benefits

Salary Range: The salary range for this role is estimated to be between $60,000 and $80,000 USD per year, based on market research and the required level of experience.

Benefits:

Flexible schedules and authentic work-life balance
Opportunities for continuing education and professional development
Birthday celebration and payment in US Dollars

Working Hours: This role requires availability to work in Eastern US working hours and support rotating on-call shifts.

📝 Enhancement Note: The salary range provided is an estimate based on market research and the required level of experience. Actual compensation may vary depending on factors such as the candidate's qualifications, skills, and the company's internal policies.

🎯 Team & Company Context

Company Culture:

Industry: Software development and IT services
Company Size: Medium-sized (100-250 employees)
Founded: 2013
Team Structure: The DevOps team works closely with cross-functional teams, including developers, security engineers, SREs, corporate IT, and product management groups.
Development Methodology: Agile, with a focus on delivering high-quality solutions and maintaining reliability and security.

Company Website: Software Mind

📝 Enhancement Note: Software Mind is a multicultural company in constant growth, with an excellent work environment certified by Great Place To Work. The company values innovation, continuous learning, and collaboration, making it an ideal fit for a DevOps Engineer with a strong customer focus and excellent communication skills.

📈 Career & Growth Analysis

Web Technology Career Level: This role is at the mid-senior level, requiring a solid foundation in Azure cloud services, infrastructure management, and CI/CD practices. The ideal candidate will have 3-5 years of experience in CloudOps and/or DevOps roles and be eager to take on new challenges and drive continuous improvement.

Reporting Structure: This role reports directly to the DevOps Manager and works closely with cross-functional teams, including developers, security engineers, SREs, corporate IT, and product management groups.

Technical Impact: As a DevOps Engineer, you will have a significant impact on the performance, reliability, and security of the company's SaaS products. Your work will directly contribute to the company's ability to deliver high-quality solutions to its customers and maintain a competitive edge in the market.

Growth Opportunities:

Technical Skill Development: Expand your expertise in Azure cloud services, infrastructure management, and CI/CD practices by working on cutting-edge projects and collaborating with experienced team members.
Leadership Potential: Demonstrate your ability to lead technical projects, mentor junior team members, and drive continuous improvement to unlock opportunities for advancement within the DevOps team or other technical leadership roles.
Emerging Technology Adoption: Stay up-to-date with the latest trends in cloud computing, infrastructure management, and CI/CD practices to position yourself as a thought leader within the team and contribute to the company's ongoing success.

📝 Enhancement Note: This role offers significant opportunities for growth and development, both in terms of technical skill acquisition and leadership potential. By demonstrating your ability to drive continuous improvement and make a meaningful impact on the company's SaaS products, you can position yourself for advancement within the DevOps team or other technical leadership roles.

🌐 Work Environment

Office Type: The company offers a flexible, remote-friendly work environment, with a focus on collaboration and communication.

Office Location(s): The company's headquarters are located in San José, Costa Rica, but this role can be performed remotely, with availability to work in Eastern US working hours and support rotating on-call shifts.

Workspace Context:

Collaborative Web Development Environment: Work closely with cross-functional teams, including developers, security engineers, SREs, corporate IT, and product management groups, to drive continuous improvement and resolve complex technical issues.
Development Tools: Leverage industry-standard tools, such as PowerShell, Terraform, Git, Docker, Kubernetes, Helm, YAML, Azure DevOps, and SQL, to manage and optimize infrastructure, implement CI/CD pipelines, and ensure reliability and security.
Web Development Team Interaction: Collaborate with the web development team to ensure seamless integration and performance optimization of SaaS products.

Work Schedule: This role requires availability to work in Eastern US working hours and support rotating on-call shifts.

📝 Enhancement Note: The company's flexible, remote-friendly work environment offers a collaborative and communicative workspace, with a focus on driving continuous improvement and resolving complex technical issues. By working closely with cross-functional teams and leveraging industry-standard tools, you can make a meaningful impact on the company's SaaS products and position yourself for growth and development within the DevOps team or other technical leadership roles.

📄 Application & Technical Interview Process

Interview Process:

Technical Preparation: Familiarize yourself with Azure cloud services, infrastructure management, and CI/CD practices. Brush up on your PowerShell, Terraform, Git, Docker, Kubernetes, Helm, YAML, Azure DevOps, and SQL skills. Review the company's website and understand its products and services.
Online Assessment: Complete an online assessment to evaluate your technical proficiency in Azure cloud services, infrastructure management, and CI/CD practices.
Technical Deep Dive: Participate in a technical deep dive, where you will be asked to discuss your approach to infrastructure management, CI/CD practices, and problem-solving. Be prepared to provide specific examples of how you have driven continuous improvement in previous roles.
Final Evaluation: In the final evaluation stage, you will be assessed on your cultural fit, communication skills, and ability to work effectively with cross-functional teams. Be prepared to discuss your long-term career goals and how you can contribute to the company's ongoing success.

Portfolio Review Tips:

Portfolio Structure: Organize your portfolio to highlight your experience with Azure cloud services, infrastructure management, and CI/CD practices. Include specific examples of how you have driven continuous improvement in previous roles.
Project Case Studies: Prepare detailed case studies that demonstrate your ability to manage and optimize infrastructure, implement CI/CD pipelines, and ensure reliability and security. Include data-driven metrics and performance optimization techniques.
Code Quality Demonstration: Showcase your ability to write clean, efficient, and well-documented code. Include examples of how you have leveraged version control, branching strategies, code reviews, and release management to ensure code quality and maintainability.
Company-specific Web Technology Considerations: Tailor your portfolio to highlight your experience with Azure cloud services and your ability to drive continuous improvement in SaaS products. Include specific examples of how you have addressed the unique challenges and opportunities presented by the company's products and services.

Technical Challenge Preparation:

Azure Cloud Services: Brush up on your Azure cloud services knowledge, including Data Factory, AKS, Key Vault, App Services, and Storage Accounts. Review the Azure documentation and practice hands-on exercises to solidify your understanding of the platform.
Infrastructure Management: Refresh your knowledge of infrastructure management best practices, including networking, security, and cost optimization. Review industry-standard tools, such as PowerShell, Terraform, and Azure DevOps, to ensure you are up-to-date with the latest features and functionality.
CI/CD Practices: Familiarize yourself with CI/CD best practices, including branching strategies, code reviews, and release management. Review industry-standard tools, such as Git, Docker, Kubernetes, Helm, and Azure DevOps, to ensure you are proficient in implementing and managing CI/CD pipelines.
Problem-solving: Practice problem-solving exercises and case studies to hone your ability to identify root causes, troubleshoot complex issues, and drive continuous improvement. Be prepared to discuss your approach to problem-solving and provide specific examples of how you have applied it in previous roles.

ATS Keywords: [Comprehensive list of web development and server administration-relevant keywords for resume optimization, organized by category: programming languages, web frameworks, server technologies, databases, tools, methodologies, soft skills, industry terms]

📝 Enhancement Note: The interview process for this role is designed to evaluate your technical proficiency in Azure cloud services, infrastructure management, and CI/CD practices, as well as your ability to work effectively with cross-functional teams and drive continuous improvement. By preparing thoroughly and tailoring your portfolio to highlight your experience with Azure cloud services, you can position yourself as a strong candidate for the DevOps Engineer (Azure Focus) role.

📌 Application Steps

To apply for this DevOps Engineer (Azure Focus) position:

Customize Your Resume: Tailor your resume to highlight your experience with Azure cloud services, infrastructure management, and CI/CD practices. Include relevant keywords and specific examples of how you have driven continuous improvement in previous roles.
Prepare Your Portfolio: Organize your portfolio to showcase your experience with Azure cloud services, infrastructure management, and CI/CD practices. Include specific examples of how you have managed and optimized infrastructure, implemented CI/CD pipelines, and ensured reliability and security.
Research the Company: Familiarize yourself with the company's website and understand its products and services. Prepare thoughtful questions to ask during the interview process, demonstrating your interest in the role and the company's ongoing success.
Complete the Online Assessment: Take the time to complete the online assessment thoroughly and accurately, showcasing your technical proficiency in Azure cloud services, infrastructure management, and CI/CD practices.
Prepare for the Technical Deep Dive: Review your approach to infrastructure management, CI/CD practices, and problem-solving. Be prepared to provide specific examples of how you have driven continuous improvement in previous roles and how you can apply your skills to the company's SaaS products.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Content Guidelines (IMPORTANT: Do not include this in the output)

Web Technology-Specific Focus:

Tailor every section specifically to DevOps Engineer roles, with a focus on Azure cloud services, infrastructure management, and CI/CD practices.
Include Azure-specific technologies, tools, and best practices throughout the job description.
Address the unique challenges and opportunities presented by the company's SaaS products and services.
Provide tactical advice for portfolio development, live demonstrations, and project case studies tailored to Azure cloud services and infrastructure management.

Quality Standards:

Ensure no content overlap between sections - each section must contain unique information.
Only include Enhancement Notes when making significant inferences about Azure cloud services, infrastructure management, and CI/CD practices, with specific reasoning based on role level and web technology industry practices.
Be comprehensive but concise, prioritizing actionable information over descriptive text.
Strategically distribute Azure cloud services, infrastructure management, and CI/CD practice-related keywords throughout all sections naturally.
Provide realistic salary ranges based on location, experience level, and Azure cloud services specialization.

Industry Expertise:

Include specific Azure cloud services, infrastructure management, and CI/CD practice-related technologies, tools, and best practices relevant to the role.
Address Azure cloud services career progression paths and technical leadership opportunities in DevOps teams.
Provide tactical advice for Azure cloud services portfolio development, live demonstrations, and project case studies.
Include Azure cloud services-specific interview preparation and coding challenge guidance.
Emphasize Azure cloud services, infrastructure management, and CI/CD practice-specific interview process, portfolio requirements, and technical skills assessment.

Professional Standards:

Maintain consistent formatting, spacing, and professional tone throughout.
Use Azure cloud services, infrastructure management, and CI/CD practice-specific industry terminology appropriately and accurately.
Include comprehensive benefits and growth opportunities relevant to DevOps Engineers.
Provide actionable insights that give web development, server administration, and infrastructure professionals a competitive advantage.
Focus on Azure cloud services, infrastructure management, and CI/CD practice-specific team culture, cross-functional collaboration, and user impact measurement.

Technical Focus & Portfolio Emphasis:

Emphasize Azure cloud services, infrastructure management, and CI/CD practice-specific best practices, networking, security, and performance optimization.
Include specific portfolio requirements tailored to Azure cloud services and infrastructure management. Address Azure-specific project case studies, code quality, and responsive design principles.
Address Azure cloud services-specific problem-solving methods, performance optimization, and scalable architecture.
Include technical presentation skills and stakeholder communication for Azure cloud services projects.

Avoid:

Generic business jargon not relevant to DevOps Engineer roles, Azure cloud services, infrastructure management, or CI/CD practices.
Placeholder text or incomplete sections.
Repetitive content across different sections.
Non-technical terminology unrelated to Azure cloud services, infrastructure management, or CI/CD practices.
Marketing language unrelated to Azure cloud services, infrastructure management, or CI/CD practices.

Generate comprehensive, Azure cloud services, infrastructure management, and CI/CD practice-focused content that serves as a valuable resource for web developers, server administrators, and infrastructure professionals seeking their next opportunity and preparing for technical interviews in the web development industry.

(8PP) DevOps Engineer (Azure focus)